2014 Ford Taurus: loss of power steering

Filed Mar 16, 2023 · Acceleration, Steering · 121,997 miles · TX · 1 injury

On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back

Filed Mar 16, 2023 · Electrical, Lights · UT

Without any warning or warning lights the electronic power steering system failed, and the turn signal will not remain on unless held manually (new problem that started when the power steering failed). It is very hard to turn without it, and I am a strong man, it's nearly impossible to turn with one hand so the turn signal can also be operated. Only 39000 miles on the vehicle.

Filed Jan 27, 2022 · Steering · KS

Rack and pinion or steering gear which are the same but can be called 2 different things. For no reason the power steering failed with a message to contact the dealer immediately as this could cause a serious accident resulting in injury or death. As far as putting someone or myself at risk it's pretty obvious if you can't steer the car, you are putting anyone on the road at risk. If it would fail when taking an exit ramp from a highway the automobile would be virtually impossible to steer. The internet has many cases where people have complained about this failure. It has been inspected at an authorized Ford dealership and was advised the repair would cost in the area of $3,000.00. This automobile has just over 52,000 miles, (brand new it listed for $36,500.00 but apparently this failure has been reported at many different mileages resulting in some accidents. The failure first occurred January 10, 2022. Fortunately, the failure occurred while my wife was in the driveway, so we were fortunate. That being said, my wife and I, both senior citizens bringing in a total of $2,300.00 social security so a $3,000.00 repair is just not in our budget. If it wasn't for the movie Class Action, I wouldn't know what I realize. Somewhere there's a bean counter telling them that the cost of a recall would be more expensive then settling lawsuits arising from accidents After that I got on the internet to see if I was the only one this had happened to and found there have been quite a few instances of this problem. The warning lamp came on as the failure occurred. I did contact Ford Customer Service who frankly really didn't care. As far as he and she was concerned, "since no one was hurt, no big deal".

Filed Oct 28, 2021 · Steering · 77,000 miles · FL

The contact owns a 2014 Ford Taurus. The contact stated that upon making a right turn into his driveway at 5 MPH, the power steering assist failed as the contact hit a bump in the driveway. Upon restart of the vehicle, the "power steering assist fault, service required" and the "service advance track" warning messages appeared on the instrument panel. The dealer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 77,000.

Filed Oct 6, 2021 · Steering · 93,000 miles · IN

The contact owns a 2014 Ford Taurus. The contact stated that upon the start of his vehicle, the power steering assists fault warning message illuminated on the instrument panel. The contact had to use excessive force to steer the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the failure and replaced the power steering gear assembly. The manufacturer was also notified of the failure and informed him that his vehicle was not included in a recall. The vehicle had been repaired. The failure mileage was approximately 93,000.

Filed Aug 5, 2021 · Steering · 123,000 miles · SC

The contact owns a 2014 Ford Taurus. The contact stated that while driving at a slow speed onto the main road, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. During the failure a message indicating power steering failure was displayed. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 123,000.

Filed Jul 18, 2021 · Steering · MI

I lost steering and turn light signal function completely. It started on the highway (I96) and the alert went off on the dashboard: Service Advance Trac, Steering Fault Service Now, Steering Loss Stop Safely. I got off exit for Nunica and loss turn signal and when I turned on 130th Street I was having a hard time turning the steering wheel. Thank God I made it to a location and was able to stop.

Filed Jul 10, 2021 · Steering · WV · crash

The power steering failed for no reason and i hit a curb.There is multiple complaints on the internet with this same issue..Very dangerous and it happened without warning if there was a pedestrian on the curb i could of hit them.

Filed Nov 5, 2020 · Electrical, Steering · 99,000 miles · VA

Was pulling up to a stoplight in town, the in dash lit up with "electric steering assist fail" and my steering wheel stiffened up as if I lost power steering, I stopped, cycled the key and the power steering returned. There was no prior warning or in dash lights to this incident. A week went by with no incident or sign of trouble. Was reversing out of a parking spot 7 days later and the same problem occurred. I cycled the key again, and the problem went away. I just left the ford service center and and they pulled the code c200d:49. Since the latest incident, there has been no problem. I declined the repairs as they were $2200 and I know ford has recalled previous years of my vehicle for the same exact problem.

Filed Aug 18, 2020 · Steering · 18,000 miles · MA

Tl* the contact owns a 2014 ford taurus. The contact stated that after starting the vehicle, the power steering assist warning light illuminated and the steering wheel was very difficult to turn in either direction. After restarting the vehicle, the failure was corrected. The vehicle was driven to the local dealer plymouth ford located at 14 town west rd, plymouth, nh 03264, who diagnosed that the steering rack was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 18,000. The VIN was not available.

Filed Jul 21, 2020 · Steering · 128,899 miles · TX

We are receiving a error on our dash; that reads power steering assist. When this happens the steering wheel get hard to turn. I see that it had a recall on the 2010-2013, anyway to get the 2014 included.

Filed Mar 9, 2020 · Steering · 73,000 miles · MI

The power steering stopped working. Got a warning about the issue as I was driving on the freeway and warning said to pull over safely. Once I stopped and shut off the vehicle the power steering stopped working.