Epas recall, I contacted ford and they told me that my car does not have a recall, but it has an epas steering problem described as the recall. As I arrived to my job on friday march 02, 2018 I noticed that my steering went out and there was something on the dashboard for electronic assist, as well as my slip control light went one. Aftwr I got off, the car worked like nothing had happened . I took it to the dealer and they told me that it is going to need a new epas a job that cost $2200!
2013 Ford Taurus steering complaints
Page 10 of 11: complaints 251 to 280 of 295, newest first, as owners wrote them.
Was driving vehicle when all of a sudden the dashboard lights started flashing and displaying errors like "steering assist fault...service required" etc. Also at this time the power steering went completely out and the vehicle was very hard to to steer which almost resulted in bad accident. The car was taken to ford and they are stating that the fix for this is replacing the whole steering rack due to a code (u300) they pulled from the car's computer. This is a $2000 repair!!! I did some research myself and found where this issue has been going on for some time now and ford had issued a recall (15s18) but the dealer states that this vehicle is not covered by the recall due to it's build date (feb 3 2013). Now if this issue was supposedly corrected for later model cars..... Why is this car among others I have researched still experiencing the same issues as noted by the recall?? Could it be that a generation one steering rack was used during the build of this later model car instead of a gen 2, 3, etc? I even asked the service manager could he guarantee that the new steering rack he'd install would prevent us from having a very close call accident as before and he stated that he couldn't. This is horrible!!! Http://www.fordproblems.com/trends/epas/. And read some of the comments here on others that have had the same or similar issues with other ford vehicles. Https://www.youtube.com/watch?v=roulany5dmi
My steering wheel is getting stiff day by day. I have to use two hands most of the times now. My mileage is 87000. I've contacted ford dealership. Still waiting for any feedback from ford.
Tl* the contact owns a 2013 ford taurus. While driving 5 MPH, the steering wheel locked and the power steering failed as warning indicators illuminated. As a result, the contact was able to drive vehicle slowly. The vehicle was not diagnosed or repaired. The contact called woody butts automotive (1226 watson blvd, warner robins, ga 31093, (478) 220-0277), but was unable to get assistance. The manufacturer was not made aware of the failure. The failure mileage was 83,555.
Tl* the contact owns a 2013 ford taurus. On several occasions, while driving 65 MPH, the steering wheel became difficult to manuever. The power steering assist indicator illuminated. The contact called mcclary ford inc. At (256) 232-4242 (1104 us hwy 72 e, athens, al 35611). The contact was unable to get the vehicle to the dealer. The vehicle was towed to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 15v340000 (steering). The manufacturer was not notified. The approximate failure mileage was 74,000. *tt
Tl* the contact owns a 2013 ford taurus. While driving approximately 40 MPH, the steering wheel seized without warning. The vehicle was towed to lithia ford of missoula (3943 brooks st, missoula, mt) 59804 where it was diagnosed that the power steering needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,686.
Tl* the contact owns a 2013 ford taurus. The contact stated that the power steering fault warning indicator flashed and the power steering failed to function properly. There was a total loss of power in either direction of the steering wheel. The vehicle was not diagnosed by a dealer. The vehicle was taken to an independent mechanic. The vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was notified and advised the contact to have the vehicle diagnosed and repaired by a dealer. The approximate failure mileage was 90,000.
Tl* the contact owns a 2013 ford taurus. Upon starting the vehicle, a power steering assist fault message displayed and the power steering failed. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. World ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) informed the contact that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The VIN was invalid. The failure mileage was 90,768.
Tl* the contact owns a 2013 ford taurus. While driving approximately 55 MPH, the steering seized without warning. The vehicle was taken to an unknown dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The failure mileage and VIN were unknown. .*bf VIN is invalid updated 8/15/18
Tl* the contact owns a 2013 ford taurus. While driving approximately 5 MPH, the steering wheel became difficult to turn and the steering warning indicator illuminated while the failure occurred. The contact was able to turn the engine off for a brief moment to bring the steering wheel back to normal. The failure was experienced several times. The vehicle was taken to rockwall ford (990 east interstate 30, rockwall, tx 75087 phone (972) 290-2200) where it was diagnosed that the steering gear needed to be replaced. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The vehicle was not repaired. The failure mileage was 108,000. *bf
Tl* the contact owns a 2013 ford taurus. The contact stated that the power steering unit failed to function properly. The vehicle was taken to a dealer (o'brien ford of shelbyville, 720 mt eden rd, shelbyville, ky 40065, (502) 633-4535) where it was diagnosed that the power steering control module needed to be replaced. The dealer and the manufacturer indicated that the vehicle was excluded from the federal safety agency campaign number: 15v340000 (steering). The VIN was not available. The approximate failure mileage was 55,750. *bf updated 8/6/18
Tl* the contact owns a 2013 ford taurus. The contact stated that the vehicle experienced a loss of power steering. More effort was required to steer the vehicle while traveling various speeds. The vehicle was towed to the vehicle owner's residence and was then towed to all american ford of paramus (375 nj-17, paramus, nj) where it was diagnosed that the rack and pinion was defective and needed to be replaced. The manufacturer was notified. The failure mileage was approximately 73,000.
The steering wheel on my 2013 ford taurus limited had come loose. I am concerned that the steering wheel may physically fall off if I don't get the issue address as soon as possible. The steering wheel wobbles quite a bit. I can wiggle the steering wheel back and forth and side to side. The steering wheel wiggles in, park, reverse, drive, and when the is parked with the parking brake on or off, and when engine is not running, the steering wheel itself appears to be psychically loose itself. I when to a ford quick lane on friday to get my oil changed but they didn't have a technician that was certified in that area on duty at the time. They had the vehicle up on the lift and told me that all front end components appear to be intact and in working order. The quick lane center had informed me that the steering wheel appears to have come loose from directly behind the horn pad where the steering wheel attaches to the vehicle. Something like this appears to be a manufacturer defect and a safety concern. I am wondering if there are any recalls or if a recall should be issued in this case. I going to bring the vehicle back into the ford dealership/quick land tire and auto center tomorrow.
Tl* the contact owns a 2013 ford taurus. The contact stated that the power steering failure warning indicator illuminated and an alarm sounded when the vehicle was started. Whenever the vehicle had to be turned, the steering wheel became difficult to maneuver. The power steering assist failed intermittently. The contact took the vehicle to bell ford (2401 w bell rd, phoenix, az 85023; 602‑457‑2144 or 602‑866‑1776) where it was diagnosed that the steering gear failed and caused the power steering to fail. The dealer diagnosed that the steering gear needed to be replaced. The contact took the vehicle to a certified mechanic who reprogrammed the steering, which repaired the power steering assist; however, the warning indicator remained illuminated. The contact stated that the failure recently recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering) despite the failure being similar to the recall failure. The manufacturer provided case number: [xxx]. The approximate failure mileage was 88,000. *bf updated 7/20/18*jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On june 9, 2015 I had a power steering assist fault which shut my steering down on I-81. This was replaced as faulty at expense of over $2,000.00. On sept. 16, 2017 after 21,335 miles the power steering assist fault happened again, while driving on local city roads. I have been told that there is no recall for my model year and VIN yet there are recalls for other fords using the same electronic power steering assist later and newer models. Also on this episode of 9/16/17 the stability control system fault came on as a failure message.
Tl* the contact owns a 2013 ford taurus. The contact stated that the eps warning light flashed. The contact also mentioned that the power steering failed. The manufacturer was notified of the failure. The manufacturer recommended that the contact tow the vehicle to a dealer for diagnosis and stated that the vehicle was excluded from the federal safety agency campaign number: 15v340000 (steering). The contact called a dealer (don vance ford, 14897 mo-38, marshfield, mo 65706, (417) 859-2600) and no further details were available. The VIN was not available. The failure mileage was not available.
Electronic steering rack failed
The vehicle's electric power assist steering failed in motion.
The electric power steering failed while driving on the freeway. Now it is very hard to steer and the steering capability feel as though it is trying to lock up, which make it very hard to change lanes and turn...updated 07/13/17 *bf
Tl* the contact owns a 2013 ford taurus. While driving various speeds, the steering wheel became difficult to steer. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to the dealer (suburban ford in waterford, mi) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and informed the contact that there would be a charge for the repair. The approximate failure mileage was 48,000.
Power steering is difficult at various speeds and surfaces. Began at 47,400 miles. Sometimes hear noise when steering to the right now.
Loosing power steering. Ford says needs new electric steering module. This was a recall for 2013 taurus but they say not this vehicle
The power steering is failing the car only has 34,000 miles on it. It is very difficult to maneuver the vehicle especially on turns.
Intermittent power steering failure happens at random times while in motion or stationary at any speed
Tl* the contact owns a 2013 ford taurus. While driving at highway speeds, the vehicle lost power steering ability. The contact took the vehicle to a certified mechanic who diagnosed that the electrical power assist system failed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was related to the federal safety agency campaign number: 15v340000 (steering); however, the VIN was not included. The approximate failure mileage was 86,000.
The steering is suddenly very "loose". It was fine one day and dangerous to drive the next day. The car just turned 60,000 miles and we have owned it for 7 months. I am very upset and bummed that ford won't fix it since it's not included in the recall, I want to document this, since I drive kids to school everyday down some roads that have lots of curves and tree's. If we crash, ford will hear about this, I cannot believe they will let these cars wander down the road knowing it's a ticking time bomb. So sad ford..
Many models and years of the ford taurus have been recalled due to failure of the power steering. My car is a 2013 ford taurus and some "batches" of the same model and year have had the recall. Mine is not included, however, twice in the past 3 months, the power steering has failed on me. The dealership says the fix is a new rack and pinion piece which costs $900 from ford.
Tl* the contact owns a 2013 ford taurus. When approaching a stop light or stop sign with the brake pedal depressed, the vehicle shook from front to back. In addition, the vehicle stalled and failed to start. The steering wheel shook each time the vehicle was started and the contact noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the 02 sensors failed and the fuel pump had a leak. Both components needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
While driving 75 MPH on an interstate, I lost the power steering and was able to get the vehicle to the side of the road, a red warning message to service power steering now came on, at the same time turn signal would not work and traction control warning light came. Since it was the weekend and I was driving home for christmas I still drove the car home. I now have the car at dealership, and being told no recall on this car. But there is a recall on others for same issue. I don't have the cost yet but tried to call ford customer service and they are close for the holiday. Wait to see what's next. Mileage on the car was 60,070.
Tl* the contact owns a 2013 ford taurus. While driving approximately 10 MPH, the steering wheel seized and the power assist warning indicator illuminated. As a result, the vehicle struck the curb and the front passenger side tire blew out. The vehicle was towed to a dealer where it was diagnosed that the power steering assist volt needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
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