When leaving the parking lot of my local pharmacy the steering suddenly became very stiff and difficult to manage. I was able to slowly and carefully drive to my home. If this had occurred in a high density traffic/high speed situation, I might have potentially caused a serious accident due to my inability to control the steering of my vehicle.
2013 Ford Taurus steering complaints
Page 4 of 11: complaints 71 to 100 of 295, newest first, as owners wrote them.
Getting error message saying there was a steering assist fault. This could have been dangerous as I can get hit and unable to move the vehicle at all.
I was driving on a city street and making a right turn. As I was turning, the steering no wheel became very stiff and a notice that the Power Steering Assistance had failed. I drive very slowly to a parking spot. I turned off the car, opened the driver door, and turned the car back on. At this point, the failure message went away and the power steering was functioning again. This seems to be related to the steering recall done for the make and model, but VIN isn’t included in the recall
While driving 65 miles an hour on a highway corner, the power steering went out requiring immediate manual power steering which resulted in lane swerving, almost an accident.
I experienced an unexplained and unexpected loss of power steering assist necessitating immediate (manual) steering effort, which resulted in a vehicle crash. I brought in the vehicle to a local independent service center (not Ford) for inspection and diagnosis and the mechanic reported a problem with the electric power assist system. I called Ford Customer Service and they reported "0" recalls on my vehicle. There are no warning lamps/messages that I am aware of. I would like a closer look (investigation) given that other exact year, make, and model Ford vehicles have experienced recalls on this specific component. Ford's number for a similar recall is "15S18".
While driving, the car begins to loose steering capability. Power steering decreases and the car becomes extremely hard to drive. Service error lights enabled = "Service Power Steering Now" and "Service Advance Trac" came on Feb 2, 2013. The car was dropped off at Ray Price Ford Stroudsburg on Feb 3, 2013. Ford Customer Service acknowledges and confirms this problem exists on many other VIN numbers and consider it a major safety issue and crash hazard. Recall # 15s18 (8/15/2019). The dealership confirmed the problem. At first they stated the steering froze up, but after sitting a couple of days, was able to be driven into the service bay. Dealership states out-of-pocket repair costs = $2752.66, however, parts are back ordered for 3 weeks.
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure almost caused a collision. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.
The contact owns a 2013 Ford Taurus. The contact stated upon start of the vehicle, the steering wheel failed to operate without warning. The contact restarted the vehicle; however, the failure persisted. Upon investigation, the contact discovered the federal safety agency Campaign Number: 15V340000 (Steering) which she linked to the failure. The contact called the dealer and the manufacturer about the failure and was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering gear failure; the mechanic replaced the EPAS (electrical power assist steering) steering gear. The vehicle was repaired. The failure mileage was 48,962.
During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15V340000 covering cars produced in Chicago until 02/28/2012. VIN number of car shows car was produced in Chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from ford on 10/15/2022 arrived on 12/28/2022.
The contact owns a 2013 Ford Taurus. The contact stated while driving 55-60 MPH, there was play in the steering wheel. Additionally, the steering wheel emitted abnormal grinding sounds and became difficult to maneuver. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The contact was able to continue driving at slower speeds. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
The contact's acquaintance owns a 2013 Ford Taurus. The contact stated while his acquaintance was driving at an undisclosed speed, the steering wheel became extremely difficult to turn as it would loosen intermittently. The contact stated that his acquaintance informed him that there was play in the steering wheel column. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated; however, the failure reoccurred intermittently while driving. The contact stated that though he was a former Ford dealer, he could not duplicate the failure. However, the failure occurred intermittently while the contact was test-driving the vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that his acquaintance would be liable for the diagnostic test and the repair cost. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 15V340000 (Steering). The manufacturer was notified of the failure and informed the contact that it was not a known issue. The manufacturer referred the contact to the federal safety agency hotline. The failure mileage was approximately 114,000.
During the process of starting my vehicle I immediately receive a power steering assist fault. And at this time the steering wheel locks up and I can’t drive the car.
I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.
The vehicle at a high speed the steering column locked and is still locked to this day, was towed home and placed in the driveway till i can afford further repairs on it, seems other years have been recalled for the electronic steering issues but nothing has been shown for my VIN and wondering why its unsafe to drive and currently paying for a car that has a huge issue and makes it unsafe on the road for myself and others and makes it impossible to get to work and i have no warning lights on it was just out of the blue.
The power steering was going out intermittently when trying to turn with no codes or indication making it a challenge to control the vehicle. We took it to the dealership and were charged $3700.00 for a new steering rack. Over and above having to spend that on a car with only 68,000 miles, I don't think this is that rare of an occurrence with these cars. It seems odd others have experienced the same defect on Youtube.
While driving, the power steering went out, I wasn't able to turn left or right. A warning light came on briefly about the Power steering track, it then went off, but the steering was still hard. I can see that there has been a recall on my make and model of car that state: The affected vehicles have electrical power steering assist system that may shut down as a result of a steering motor sensor fault. I called the Ford dealership and I have checked the NHSTA website, and both state that particular VIN is not part of the recall. The recall described fits exactly what happened, while driving with no warning beforehand. Luckily, I was not at a speed that was too fast.
The contact owns a 2013 Ford Taurus. The contact stated that while turning into the driveway at approximately 5 MPH, the power steering failed to operate as needed. The power steering assist warning light was illuminated. The contact towed the vehicle to the dealer who diagnosed that steering gear failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 100,000.
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 160,000.
The contact's daughter owned a 2013 Ford Taurus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's daughter then lost control of the vehicle and crashed into a tree. The air bags were deployed upon impact. The contact's daughter suffered neck and shoulder bruising from the seat belt restraint as well as burns on her arms from the air bag deployment. No medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 221,000.
Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering). The approximate failure mileage was 103,000.
My car power assist failure light went on and now hard to steer vehicle. It has lost all power steering
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle lost power steering assist. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicles with electric steering rack failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
It feels like my power steering is going out.
The contact owns a 2013 Ford Taurus. The contact stated that while driving approximately 65-75 MPH, the vehicle experienced a loss of electric power steering assist, causing the steering wheel to seize. The vehicle was taken to the dealer where it was diagnosed with power steering control module failure. The dealer informed the contact that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 198,000.
While driving under 35 mph the steering is very stiff and it takes a lot of effort to turn the wheel
While driving my cars steering wheel locked up and would not turn. Consumer took it to the local dealership and was told that the power steering motor went completely out and no recalls indicated for the vehicle.
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel was difficult to maneuver. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic with power steering failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency. The failure mileage was unavailable.
The power steering assist and traction control have failed. The vehicle is available for inspection at any time. The safety of myself and passengers as well as other drivers on the road were affected by the failure to properly control the vehicle due to the power steering assist and traction control failing. The problem has been reported, reproduced and confirmed by Ford Motor Company. Ford is refusing to diagnose or remedy the failure with the excuse that the recall 15s18 (the federal safety agency Campaign: 15v340000) is VIN-specific even though Ford’s website states: “ Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine.” The vehicle has been inspected by the manufacturer but they are demanding $150 JUST to diagnose the issue. If it is as simple as reprogramming the vehicle’s software, they said it would cost another $150 to do so. Warning lamp and message about the power steering assist failing occurred right before the hardware malfunction/failure which was on December 2nd 2021 with 106,200 miles on the vehicle. Somehow the VIN for my vehicle wasn’t included in the initial recall by Ford EVEN THOUGH it meets all the specifications of the make/model of the vehicles AS WELL AS the date range and factory location of manufacture of the vehicles included in this recall, Ford has refused to fix their defect.
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