Tl* the contact owns a 2013 ford taurus. The contact stated that while their spouse was driving at approximately 65 MPH, the steering wheel failed to turn and loss all power steering assist without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the electrical power steering assist gear needed to be replaced. The contact contacted sioux city ford located at (3601 singing hills blvd, sioux city, ia 51106) and was informed of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
2013 Ford Taurus steering complaints
Page 7 of 11: complaints 161 to 190 of 295, newest first, as owners wrote them.
Power steering in my vehicle went out in my vehicle while driving on the freeway. I did a bunch of research on 2013 ford taurus and discovered there was a recall issued by the manufacturer tuer but my VIN was not covered. I read in several forums that this is happening to hundreds of other with the same make and model, all typically happening in the 80k -100k mileage. Several attempts were made by myself and the dealer to doing the repair to get assistance and I was just given the run around over and over, every person I spoke to had a different answer or information. The dealer never received a response from the manufacturer, so I paid the $3100 in full. I confirmed with the dealer this was the exact part that needed to be replaced in recall 15v340000 that my vehicle was not covered under. I strongly believe they missed a large section of VIN's that were affected and we are having to pay to replace the parts or our vehicles are just left un able to drive.
Vehicle keeps slipping and making clunking noises when going down the highway. I didn't have this issue until a month ago and it seems to be getting worse. The guy at belle tire said the rack is a common issue with ford taurus'. Trying to keep away from bump and turns but I have a lot when driving in grand rapids. I've almost hit cars because it randomly pulls me in one direction. Vehicle is only moving when it happens and happens both on the highway and when I'm going in reverse with the wheel turned all the way in one direction.
My break light came on and my power steering went out it's saying there is no recall on my car but I think it should be because something is wrong with it
Started car power steering default came on will not go off this happen twice first time went off but second time will not go off. Can't turn the car either direction.
Steering becomes difficult while driving the vehicle in cold weather. Vehicle was allowed to warm up for approximately 10 minutes before being driven on city streets as well as highway. All forms of turning the wheel (either turning onto a different street in the city or a lane change on the highway) were difficult to do due to a lack of assistance from the electronic steering assist system.
On 12/11 at 2:30pm power steering failed without warning 5 minutes after starting and turning right onto johnnie dodds (city street). Warning message appeared indicating power steering failure. Drove several miles, parked and shut off car. Restarted about 10 minutes later and no problems since. Have driven about 35 miles with no problems. Concerned for safety of sudden steering failures in future. Ford service advisor at jones ford indicated that they probably wouldn't find anything wrong since they can't recreate the problem.
The power steering system will suddenly go out without warning. The dash shows a power steering fault code. To clear the issue, the vehicle has to be put into park, ignition turned off and back on. Tends to happen most often when it is hot outside (not sure why) and typically at lower speeds. This has been occurring for months and I have not seen a recall on my particular VIN although there are reports of the same make/model having the issue.
Tl* the contact owns a 2013 ford taurus. The contact's girlfriend stated that she experienced complete power assist failure while operating the vehicle. The contact stated that the power steering assist fault warning indicator was illuminated. The vehicle was towed to an independent mechanic, but they were unable to diagnose the vehicle. The mechanic discovered the federal safety agency campaign number: 15v340000 (steering), which he associated with the failure. The vehicle was towed to gosch ford temecula (26895 ynez rd, temecula, ca 92591, (951) 708-9148) and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle has been repaired.*bf consumer stated while driving on a highway went through a stop light, was not able to turn the wheel and had locked up.
2013 taurus w/ 82,000 mi -in my driveway, I turned on car, got the power steering assist light, and no steering control - doesn't turn either way. There is a recall for this problem on the 2013 taurus, but not on my VIN. I called ford 1‑866‑436‑7332, was given a case number and told to hold on to repair receipts in the case a new recall is issued and my VIN is included. I'm not very hopeful I will ever get reimbursed. I haven't repaired it yet, but will have to since I need my car. I'm terrified of the cost to repair.
Car was stationary in my driveway..I started the car to pick up groceries, the power steering assist warning light came on. Theres no power steering, having car towed to dealership. Was informed my car cannot be serviced until dec 19 2019.
Power steering stopped can not turn wheel.vehicle was being driven on nj turnpike
Total loss of power steering
Steering is intermittently extremely difficult, hard to steer. Worse when cold or starting out.
Tl* the contact owns a 2013 ford taurus. The contact stated that the electrical power steering malfunctioned again and the traction control and power steering warning indicators illuminated. In addition, the turn signals failed to operate. The failure occurred intermittently over the past three years. Seelye ford of kalamazoo (3820 stadium dr, kalamazoo, mi 49008, (269) 375-3820) stated that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The vehicle was also taken to an independent mechanic who stated that the power steering module part of the steering rack needed to be replaced. The contact planned to have the repairs performed by an independent mechanic. The manufacturer stated that if the contact filed a complaint with the federal safety agency, he could file for reimbursement if a recall were issued. The failure mileage was 98,000.
June 2 2015 complaint #15v340000, loss of electric power steering assist. Our taurus is doing the exact same thing but is not in the recall.
Tl* the contact owns a 2013 ford taurus. While starting the vehicle, the steering wheel was difficult to turn and became inoperable. In addition, the power assist fault message was displayed. The vehicle was taken to an independent mechanic who informed the contact about the diagnostic fees. The contact called tommie vaughn ford (1201 n shepherd dr, houston, tx 77008, (832) 648-3596), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to what was listed in the federal safety agency campaign number: 15v340000 (steering). The failure mileage was 155,000.
Power assisted steering fails to work. Steering becomes too stiff to turn the steering wheel in either direction.
Car cranks but will not start. Replace fuel control 5 times but when replaced this last time it will not start. It would die in traffic and I would have to try and get to the shoulder of the road to get it started again. Power steering assist failed indicator light comes on and I have no power steering. I'm very unhappy with this car. Bought it brand new and have talked with ford motor company but they say mine is not included in recall. 111,000 miles. Help me please! Fuel control module went out first time in 2017 and this month which is october makes 5 times replacing it.
Tl* the contact's husband owns a 2013 ford taurus. When the driver started the vehicle and began to pull out of the driveway, the power steering assist fault warning indicator illuminated and the power steering failed. The driver stopped, turned off the vehicle, and waited a few minutes before restarting the vehicle. Once the vehicle was restarted, the power steering resumed normal operation. The contact stated that the failure occurred multiple times when starting the vehicle and a few times once the vehicle had been driven for a few minutes. The contact called magic city ford lincoln (located at 809 williams rd ne, roanoke, va 24016, 540‑345‑0911) and was informed that the vehicle was not included in the federal safety agency campaign number: 15v340000 (steering). The vehicle was not diagnosed or repaired; however, an appointment was scheduled to have the vehicle diagnosed within a few days with a certified mechanic. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The contact was referred to the federal safety agency to file a complaint. The approximate failure mileage was 123,619. *dt
Steering is extremely loud and rough. During turns, the steering wheel locks up and requires an extreme amount of force to return to "natural" position. Due to the steering locking, there has been one collision thus far. I have had three technicians look at my vehicle and due to the issues I am having they recommend that I "avoid usage at all costs". Ford knows of this issue and has a field service action (fsa) open because of the electric power assisted steering (epas) failing. This is under fsa number 15n01. When going to a ford dealership the service manager stated that the recall could not be fulfilled because no power steering control module (pscm) or epas diagnostic trouble codes (dtc) has been thrown. The manufacturer recall 15s18 supplement #2 states that "this safety recall involves reprogramming the power steering control module (pscm), or replacing the steering gear only if there is evidence that certain diagnostic trouble codes (dtcs) exist or were previously set, but are no longer present." this was ammended from the previous supplement.
I turned on the car and the warning message appeared. Power steering assistant issue, I pressed ok and tried to drive but had no control of steering, luckily I was not on a major highway when this occurred.
While driving, the power steering diagnostic trouble codes (dtc) came on my dash board and the car was almost unbearable to steer. I tried to drive the car to a shop, the car reverted to manual steering and eventually when I turned it off in the parking lot next to the shop, it died and would not start. I had to have it towed to the nearest repair shop where they replaced the entire electronic steering gear assembly module. This was a safety hazard as I was in the middle of driving on the highway while it happened.
This VIN is not included in the june 2, 2015 recall for loss of electric power steering assist. It is doing the exact thing that the recalled ones did.
Steering power went out, steering light came on. Went to pull out of parking lot and steering got real hard. I turned vehicle off and turned back on and it fixed the problem. (this was about 3 weeks ago). Today I had to replace the battery and after I replaced the battery and starting the vehicle the same problem happened again with the steering, but this time the steer3light stayed on and it is hard to turn.
Tl* the contact owns a 2013 ford taurus. While operating the vehicle, the power steering failed and caused the steering wheel to become very difficult to turn in either direction. During the failure, the message 'power steering assist' displayed. The vehicle was towed to an unknown dealer who diagnosed that the steering software was faulty. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 177,000.
Started losing steering control at highway speeds. Traction control light came on so I slowed down to control vehicle. Had it towed into dealership. Dealer said the electronic controls to steering were locked up and had to be replaced along with the pinion and rack. Dealer and ford claim there is no recall. The below recall information from the federal safety agency describes exactly what was wrong, was fixed by dealership but I was charged $2,412 to replace parts rather than download new codes to fix the issue. Summary ford motor company (ford) is recalling certain model year 2011-2012 ford fusion vehicles without a 3.5l engine and lincoln mkz hybrid electric vehicles, 2011 mercury milan vehicles, 2011-2012 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with a 3.5l gtdi engine and 2013 ford taurus, ford flex, lincoln mks, and lincoln mkt vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault. Consequence if the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. Remedy ford will notify owners, and dealers will check the power steering control module (pscm) for diagnostic trouble codes (dtc). If dealers find any loss of steering assist dtcs, the steering gear will be replaced, free of charge. If, no codes are found during the pscm inspection, the pscm software will be updated, free of charge. The recall is expected to begin july 20, 2015. Owners may contact ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15s18. Notify owners may also contact the federal safety agency vehicle safety hotline at 1‑888‑327‑4236 (tty 1‑800‑424‑9153), or go to
This VIN is not in the recall. June 2, 2015. Campaign #15v340000. Our car is doing the exact same thing and ford won't do anything. They say you have to recall it first.
Loss of electric power steering assist. June 2, 2015 report. Campaign #15v340000. This VIN is not in the recall but is doing the exact same thing as the ones in the recall. This happens intermittently over the last year.
Power steering stops working. Hundreds of thousands recalled for this expensive faulty/ poor engineering. 2013 taurus but not my . Called ford they don't even want to talk to you. Don't use the car anymore. Can cause a serious accident and I don't see how ford wouldn't be responsible. Known issue they just pick and choose who gets helped. When starting car the power steering assist failure code prompts and you can't drive the car. I'm sure it can happen when you are driving. Car becomes too hard to handle even for a man , can't even imagine if it happen to my wife.
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