The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed a blank screen. The failure was persistent. In addition, the fuel gauge displayed incorrect fuel levels. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however the part to complete the recall repair was unavailable. The manufacturer was contacted. The failure mileage was approximately 226,000.
Ford Taurus screen failure problems
27 of the 16,903 owner complaints about the Ford Taurus describe screen or infotainment failure, most of them for the 2015 model year.
- owner complaints
- 27
- worst model year
- 2015
- typical mileage
- 75,000
Is there a fix? There are 2 recalls for this area of the car. See below
By model year
- 20183
- 20171
- 20164
- 201513
- 20144
- 20131
- 20091
Often reported together
What owners say
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen with the message “Please Contact Dealer” displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The dealer was contacted and performed the recall repair and stated that the manufacturer needed to be contacted for a refund. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2018 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank screen. The dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
In October 2025 a recall was announced concerning the rear view camera in my vehicle. A remedy date was provided to the federal safety agency by Ford with a date range ending July 3 2026. As of October 07 2026 my vin is still showing remedy not available. Just last month my rear view camera has started to malfunction and most of the time it either shows a black screen a blue screen or says contact dealer. Occasionally it will work normally. Manufacturer Recall Number25SA9 and the federal safety agency Recall Number25v695 specifically includes this issue for my vehicle yet Ford still has no remedy available for my vehicle.
The contact owns a 2018 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was unavailable. The contact stated that while in reverse (R), the rearview camera displayed a blank screen. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 60,000.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear view camera displayed a blank screen. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact recently sustained neck surgery, the contact stated that turning of the neck was difficult. The contact received a recall notification, the federal safety agency Campaign Number: 25V695000 (Back Over Prevention) however the were unavailable. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 48,000.
The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 92,000.
Related recalls
Electrical system: ignition
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Risk
- If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began May 11, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18C02.
Recall number 18V141000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Certain passenger vehicles built for one specific fleet customer were modified for optional hands-free cellular phone operating capability. To provide this functionality, a special overlay wire harness was installed that inadvertently did not include the circuits for passenger air bag deactivation indicator (padi) lamp function. As a result, these vehicles do not comply with the requirements of federal motor vehicle safety standard no. 208, 'occupant crash protection.'
- Risk
- The padi lamp will fail to illuminate and the air bag warning lamp in the cluster will stay illuminated.
- Remedy
- The fleet customer was notified and all vehicles have been repaired. The recall began on april 28, 2006.
Recall number 06V119000 · Recall details
Questions about the Ford Taurus screen failure
Which Ford Taurus years have screen or infotainment failure problems?
The model years with the most reports are 2015 (13 complaints), 2014 (4 complaints) and 2016 (4 complaints).
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