The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed a blank screen. The failure was persistent. In addition, the fuel gauge displayed incorrect fuel levels. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however the part to complete the recall repair was unavailable. The manufacturer was contacted. The failure mileage was approximately 226,000.
2015 Ford Taurus: screen or infotainment failure
13 of the 286 complaints about the 2015 Ford Taurus describe screen or infotainment failure.
- owner complaints
- 13
- of this car's complaints
- 5%
- typical mileage
- 80,000
- recalls
- 0
Is there a fix? 13 service bulletins cover this area of the car. See below
Screen or infotainment failure by model year
- 20183
- 20171
- 20165
- 201513
- 20144
- 20131
- 20091
What owners say
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen with the message “Please Contact Dealer” displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The dealer was contacted and performed the recall repair and stated that the manufacturer needed to be contacted for a refund. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 125,000.
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear view camera displayed a blank screen. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact recently sustained neck surgery, the contact stated that turning of the neck was difficult. The contact received a recall notification, the federal safety agency Campaign Number: 25V695000 (Back Over Prevention) however the were unavailable. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 48,000.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,100.
The rear camera is intermittently working. It tgen goes to black screen and says see dealership for help. It appears ford is aware of this issue and recalled numerous vehicles but not the taurus in their massive recall.
The Rear View Camera has not been working properly for 5-6 years. Sometimes it works to display what is behind he car and at other times there is a blank black screen displaying a message that it's not working. The vehicle is out of warranty, and my local auto mechanic informed me that the cost to investigate and repair it would be very expensive, and recommended against fixing it. It does pose a safety problem, but we have become diligent in looking carefully in the rear view mirror and directly by turning around to ensure that there is nothing behind the car. Also, the warning "beeps" still works when in reverse. I noted that Ford has had many previous recalls regarding the back-up cameras, and wonder how my car has not been included. Please check if there are any recalls that my vehicle would qualify for. Thank you.
My back-up camera has been a blank screen or a distorted screen for about 4 weeks now, but I noticed that the 2015 Taurus if not on the list with the other recalls
Back up camera does not always work. At times there is a blank screen saying to contact dealer.
The contact owns a 2015 Ford Taurus. The contact stated that after placing the vehicle into reverse and reversing out of the parking spot, she became aware that the rear-view camera image was not working and was showing a blank screen. A message appeared on the screen suggesting to please contact the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 79,488.
Service bulletins that may apply
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Ssm 48619
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Inoperative or intermittent HVAC blower motor function at various fan speed settings
- No crank concern due to a security access key table error
- Turn signal that does not operate as expected when the steering column multifunction switch is moved to...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ford Taurus screen failure
Is screen or infotainment failure a common problem on the 2015 Ford Taurus?
13 of 286 owner complaints about the 2015 Ford Taurus (5%) mention screen or infotainment failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Ford Taurus?
There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Taurus
Backup camera 54Fuel pump 41Stalling 35Won't start 20Power steering loss 15Check engine light 10Loss of power 10Steering lock-up 8Headlights 7Jerking 6Engine failure 5
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