2015 Ford Taurus: backup camera failure

Filed Nov 4, 2026 · Driver assistance, Electrical · 226,000 miles · PA

The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed a blank screen. The failure was persistent. In addition, the fuel gauge displayed incorrect fuel levels. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however the part to complete the recall repair was unavailable. The manufacturer was contacted. The failure mileage was approximately 226,000.

Filed Oct 23, 2026 · Driver assistance · 125,000 miles · SC

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed an upside-down image or failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 125,000.

Filed Oct 13, 2026 · Driver assistance · MO

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was unknown.

Filed Sep 17, 2026 · NJ

I own a 2015 Ford Police Interceptor/Taurus that is affected by Ford safety recall 25SA9 / the federal safety agency Recall 25V695 regarding the rearview/backup camera. My vehicle is currently experiencing the condition described in the recall. The backup camera is not functioning properly, which means I do not have the intended rear visibility when backing up. I contacted Ford and attempted to have the recall addressed. Ford informed me that there is currently no remedy available for my vehicle, so the recall cannot be completed at this time. Ford has opened a case regarding my situation, but I have also been informed that they cannot provide me with a loaner vehicle while I wait for a remedy. This a dangerous situation because I have three young children in my house so backing out of my driveway is extremely dangerous. I also work in a school where I can god forbid hit someone because of the defect. My concern is that this is an acknowledged safety recall, my vehicle is actually experiencing the recalled condition, and there is currently no way for me to have Ford correct the problem. I am submitting this complaint so that the federal safety agency is aware that an affected vehicle is currently experiencing the recalled camera failure while no recall remedy is available. I would appreciate any assistance or guidance the federal safety agency can provide regarding Ford's obligation to provide a timely remedy. Ford Case Number: cxh-09355060-x0z1y6

Filed Sep 17, 2026 · Driver assistance · 65,000 miles · MO

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that upon shifting into reverse(R) occasionally, the rearview camera failed to display a clear image and the message "Rear-view Camera Unavailable" was displayed. The local dealer was contacted. The failure mileage was approximately 65,000.

Filed Sep 3, 2026 · Driver assistance · 134,000 miles · OH

The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.

Filed Aug 19, 2026 · Electrical, Visibility · GA

Rear camera not working. Recall was almost 2 years ago. They keep saying it’s a safety issue but no solution yet

Filed Aug 14, 2026 · MI

This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.

Filed Aug 14, 2026 · Driver assistance · MA

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

Filed Aug 13, 2026 · Driver assistance · 110,000 miles · WV

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Filed Aug 4, 2026 · Driver assistance · 30,000 miles · TX

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

Filed Jul 15, 2026 · Driver assistance · GA

The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.