The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that while in reverse(R), the rearview camera displayed a distorted image. The failure progressed to a blank screen, and the rearview camera became inoperable. The dealer was contacted the parts were currenty restricted to Mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 45,000.
2016 Ford Taurus: backup camera failure
26 of the 89 complaints about the 2016 Ford Taurus describe backup camera failure.
- owner complaints
- 26
- of this car's complaints
- 29%
- typical mileage
- 64,000
- recalls
- 0
Backup camera failure by model year
What owners say
The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact stated that the rearview camera displayed an inverted image while reversing. The failure mileage was approximately 64,000.
The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were unavailable. The contact stated that while reversing, the rearview camera displayed an inverted image or occasionally displayed a blank image. The dealer was notified of the failure by telephone and informed the contact that the parts were unavailable. The failure mileage was approximately 70,000.
Ford has failed to remedy the safety recall campaign 25SA9/25v695 for my vehicle in a timely manner. A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash. Their own stated deadline has passed.
In October 2025 a recall was announced concerning the rear view camera in my vehicle. A remedy date was provided to the federal safety agency by Ford with a date range ending July 3 2026. As of October 07 2026 my vin is still showing remedy not available. Just last month my rear view camera has started to malfunction and most of the time it either shows a black screen a blue screen or says contact dealer. Occasionally it will work normally. Manufacturer Recall Number25SA9 and the federal safety agency Recall Number25v695 specifically includes this issue for my vehicle yet Ford still has no remedy available for my vehicle.
I own a 2016 Ford Taurus Limited that is covered under Ford Safety Recall 25SA9 / the federal safety agency Recall 25V‑695 for the rearview camera. I received the recall notification in October 2025 stating that a remedy was not yet available and that I would receive another notification once parts became available. Nearly 10 months later, I contacted my local Ford dealership to schedule the recall repair. I was informed that they still do not have the required parts and that no nearby Ford dealerships have them available. I also contacted Ford’s customer service line, but the automated system simply states there are no updates available for this recall. My vehicle is experiencing the exact safety defect described in the recall. When I shift into reverse, the rearview camera no longer displays an image. Instead, the screen turns completely blue, leaving me without a functioning backup camera. This is no longer a potential safety concern—it is an active failure that affects the safe operation of my vehicle when backing up. I am extremely concerned that a federally recognized safety recall remains unrepaired even though my vehicle is now exhibiting the recalled defect. Despite my efforts to have the vehicle repaired, Ford has been unable to provide the necessary parts or any estimated timeline for when the repair will be available. I respectfully request that the federal safety agency review Ford’s continued inability to provide a remedy for Recall 25SA9 / the federal safety agency 25V‑695 and investigate the prolonged delay in making repair parts available to owners whose vehicles are already experiencing this safety-related failure. Thank you for your attention to this matter.
My backup camera rarely works and sometimes is upside down. It cuts in and out while backing up. There is a recall from Oct 2025 but still no fix.
The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of the federal safety agency Campaign Number:Â 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would appear blank. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealers confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 29,000.
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 84,000.
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was either distorted, upside down, or the image was frozen on the screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.
The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in the federal safety agency Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.
Service bulletins that may apply
- 25E10-S1
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang,...
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...
- Ssm 48619
Related recalls
No recalls on record for this model year.
Questions about the 2016 Ford Taurus backup camera
Is backup camera failure a common problem on the 2016 Ford Taurus?
26 of 89 owner complaints about the 2016 Ford Taurus (29%) mention backup camera failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2016 Ford Taurus?
There are 0 recalls and 34 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford Taurus
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