The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed a blank screen. The failure was persistent. In addition, the fuel gauge displayed incorrect fuel levels. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however the part to complete the recall repair was unavailable. The manufacturer was contacted. The failure mileage was approximately 226,000.
Ford Taurus backup camera problems
139 of the 16,903 owner complaints about the Ford Taurus describe backup camera failure, most of them for the 2015 model year.
- owner complaints
- 139
- worst model year
- 2015
- typical mileage
- 70,000
Is there a fix? There are 2 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 15Slipping 2Hesitation 2Stalling 1Loss of power 1Key fob 1Jerking 1Headlights 1
What owners say
The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed an upside-down image or failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 125,000.
The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact stated that the rearview camera displayed an inverted image while reversing. The failure mileage was approximately 64,000.
The contact owns a 2016 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were unavailable. The contact stated that while reversing, the rearview camera displayed an inverted image or occasionally displayed a blank image. The dealer was notified of the failure by telephone and informed the contact that the parts were unavailable. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank screen. The dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2019 Ford Taurus. The contact received a notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while geared in Reverse(R), the rearview camera failed to display a clear view image as intended. The vehicle was taken to a local dealer where the failure was reproduced and confirmed. The failure mileage was approximately 110,000.
The contact owns a 2015 Ford Taurus. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was unknown.
Ford has failed to remedy the safety recall campaign 25SA9/25v695 for my vehicle in a timely manner. A rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash. Their own stated deadline has passed.
In October 2025 a recall was announced concerning the rear view camera in my vehicle. A remedy date was provided to the federal safety agency by Ford with a date range ending July 3 2026. As of October 07 2026 my vin is still showing remedy not available. Just last month my rear view camera has started to malfunction and most of the time it either shows a black screen a blue screen or says contact dealer. Occasionally it will work normally. Manufacturer Recall Number25SA9 and the federal safety agency Recall Number25v695 specifically includes this issue for my vehicle yet Ford still has no remedy available for my vehicle.
I own a 2015 Ford Police Interceptor/Taurus that is affected by Ford safety recall 25SA9 / the federal safety agency Recall 25V695 regarding the rearview/backup camera. My vehicle is currently experiencing the condition described in the recall. The backup camera is not functioning properly, which means I do not have the intended rear visibility when backing up. I contacted Ford and attempted to have the recall addressed. Ford informed me that there is currently no remedy available for my vehicle, so the recall cannot be completed at this time. Ford has opened a case regarding my situation, but I have also been informed that they cannot provide me with a loaner vehicle while I wait for a remedy. This a dangerous situation because I have three young children in my house so backing out of my driveway is extremely dangerous. I also work in a school where I can god forbid hit someone because of the defect. My concern is that this is an acknowledged safety recall, my vehicle is actually experiencing the recalled condition, and there is currently no way for me to have Ford correct the problem. I am submitting this complaint so that the federal safety agency is aware that an affected vehicle is currently experiencing the recalled camera failure while no recall remedy is available. I would appreciate any assistance or guidance the federal safety agency can provide regarding Ford's obligation to provide a timely remedy. Ford Case Number: cxh-09355060-x0z1y6
Related recalls
Electrical system: ignition
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Risk
- If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began May 11, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18C02.
Recall number 18V141000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Certain passenger vehicles built for one specific fleet customer were modified for optional hands-free cellular phone operating capability. To provide this functionality, a special overlay wire harness was installed that inadvertently did not include the circuits for passenger air bag deactivation indicator (padi) lamp function. As a result, these vehicles do not comply with the requirements of federal motor vehicle safety standard no. 208, 'occupant crash protection.'
- Risk
- The padi lamp will fail to illuminate and the air bag warning lamp in the cluster will stay illuminated.
- Remedy
- The fleet customer was notified and all vehicles have been repaired. The recall began on april 28, 2006.
Recall number 06V119000 · Recall details
Questions about the Ford Taurus backup camera
Which Ford Taurus years have backup camera failure problems?
The model years with the most reports are 2015 (54 complaints), 2016 (25 complaints) and 2014 (13 complaints).
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