2018 Ford Transit: backup camera failure

Filed Oct 8, 2026 · Electrical · CA

The rearview camera is not working. On a vehicle of this size, a functioning rearview camera is especially important for helping to prevent backing incidents. The issue occurs every time the vehicle is driven, and the display shows, “Rear View Camera not available.” Dealers have advised that they will not inspect the vehicle unless we pay a diagnostic fee. In June 2026, we purchased a used 2018 Ford Transit 150 van with 68,000 miles from a Ford dealership. Two days after the purchase, we discovered that the backup camera stops working when the temperature rises. Now that it is midsummer and temperatures are consistently warm, the camera no longer works. Ford Customer Satisfaction Program 25N17 appears to apply to this vehicle, but I have been told that our specific VIN is not included. However, the program notice specifically lists 2015–2025 Transit vehicles built at the Kansas City Assembly Plant.

Filed May 22, 2026 · OK

Back up camera works only intermittently.

Filed Oct 11, 2025 · Electrical · MI

In hot or humid conditions, the 8 inch center display flashes on and off intermittently. This failure makes the backup camera unusable, which is a safety problem. It also makes controlling the navigation or radio very difficult. The dealer has looked at this vehicle problem a few times in the last five years and has been unable to duplicate the problem. I cannot force this to occur at the dealership service department. Because the weather condition needed to duplicate this problem rarely occur near my home getting service for this is very difficult. Once the heat or humidity has subsided via using the air conditioning, the problem goes away after an hour or so.

Filed Sep 18, 2025 · OR

09/18/25 As per conversation with Ford Customer Service; while the vehicle falls within the Mfg Date (Oct 19 2017) and Mfg Place (Kansas) listed on recall notice 25S89 AKA 25V572000, 25V270, the issue description -"rear view camera distorted or blank" is still not eligible because it falls outside of Fords approved/listed VIN numbers. Ford Customer Support recommended having the issue repaired at local dealer and pay out-of-pocket and 'hope' that Ford acknowledges this VIN as part of a 'possible' future recall. How can I/we/you be assured that Ford will review this particular issue and consider it for recall? Are there other vehicles like mine that have this ongoing issue that Ford has deliberately excluded?

Filed Oct 24, 2023 · Driver assistance · CA

Hi, I bought this Ford 150 transit brand new back in 2018. About 6 months ago my rear camera is not working properly, sometimes the screen is dark or the view is real fuzzy hard to see cars when backing up. I called Ford corporation to see if this has a recall , but no such luck. They did file a complaint form of the issue. Will let me know when there is a recall. I'm worried that someday i'm going to back up and hit a car or a person, Also i do use this van for work to transport people. Its hard to see with a large full size transit van. I think this should be a recall for these transit vans its decently a safety problem. Please let me know. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 28, 2021 · Driver assistance · 26,000 miles · CA

The contact owns a 2018 Ford Transit. The contact stated that the rearview camera would inadvertently turn blue while reversing. The vehicle was taken to the dealer who informed the contact that the vehicle could not be repaired under an unknown recall because the VIN was not included in the recall. The contact stated that the failure reoccurred several times while reversing. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The manufacturer was notified of the failure and advised the contact to file a complaint with the federal safety agency. The vehicle was not repaired. The approximate failure mileage was 26,000.