2020 Ford Transit: backup camera failure

7 of the 87 complaints about the 2020 Ford Transit describe backup camera failure.

owner complaints: 7
of this car's complaints: 8%
recalls: 0

Is there a fix? 37 service bulletins cover this area of the car. See below

Backup camera failure by model year

2025
1
2024
4
2023
3
2022
11
2020
7
2018
6
2017
6
2016
13
2015
5

What owners say

Filed Sep 11, 2025 · TX

Back up camera image is reversed, distorted and goes black/blue from time to time.

Filed Jul 6, 2025 · Driver assistance · CO

The rear back up camera stopped working completely I took it to Faricy boys Ford in Canon City Co Waited 45 days for them to get the part and then they told me they weren’t comfortable changing the camera out so I have been with out back up camera on this 22 foot van needing assistance for almost every single move Please help me get this vin on the recall Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 26, 2025 · FL

Mid 2023 the backup camera would sporadically stop working and produce a blue screen and a message "camera is unavailable contact your dealership". I would check for an update and then it would start working. This has happened 8 times since 2023- 2024, in August 2024 it has quit working completely.

Filed May 24, 2024 · Driver assistance · 28,000 miles · KY

The contact owns a 2020 Ford Transit. The contact stated that on several occasions while in reverse(R), the rearview camera became static, blue, and black and failed to work as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 28,000.

Filed Apr 29, 2024 · Driver assistance · 3,000 miles · FL

The contact owns a 2020 Ford Transit. The contact stated that while driving at an undisclosed speed, the rear camera unavailable message was displayed. The vehicle was taken to the dealer; however, the failure was unable to be duplicated. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer several times because of the persistent failure. The manufacturer was made aware of the failure and the contact was informed about an unknown recall however, the VIN was not associated with the recall. The contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 3,000.

Filed Feb 27, 2023 · Driver assistance, Electrical · CA

Rear camera (back up camera) will stop working. Also, rear (right-side) and side sliding door "door open alert" false indicates, beeps horn while driving but is sporadic.

Filed Apr 23, 2021 · Visibility · 8,000 miles · CA · crash

Tl* the contact owns a 2020 ford transit. The contact received notification of the federal safety agency campaign number: 20v575000 (visibility). The vehicle was taken to wayne akers ford (2000 10th ave n, lake worth, fl 33461) for the recall, however the dealer did not perform the repair since parts were on backorder. After getting the vehicle back from the dealer, the contact stated that while reversing, the rear view camera displayed a distorted image, which resulted in her reversing into an electrical pole. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000. Parts distribution disconnect.