Tl* the contact owns a 2002 ford windstar. The contact received notification of the federal safety agency campaign number: 15v608000 (suspension). The vehicle was taken to a dealer where it was diagnosed that the rear axles were corroded, fractured, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was previously included in the federal safety agency campaign number: 12v195000 (suspension) where reinforcement brackets were installed. The failure mileage was unknown.
2002 Ford Windstar suspension complaints
Page 4 of 10: complaints 71 to 100 of 279, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford windstar. While driving various speeds, the reinforcement brackets failed underneath the vehicle. The vehicle was towed to the dealer where it was confirmed that the reinforcement brackets were installed incorrectly. The contact would have to pay $300 to have the axle replaced. The vehicle was not repaired. The vehicle was serviced per the federal safety agency campaign number: 15v608000 (suspension), but the remedy failed to repair the vehicle. The contact mentioned that the reinforcement brackets were not an adequate repair. The manufacturer was not notified of the failure. The approximate failure mileage was 260,000.
Tl* the contact owns a 2002 ford windstar. While driving approximately 45 to 50 MPH, the rear end wobbled uncontrollably. The vehicle was coasted over to the side of the road and towed to the dealer. The contact referenced the federal safety agency campaign number: 15v608000 (suspension). The vehicle was not repaired. The failure mileage was 155,000. Parts distribution disconnect.
This vehicle is under recall notice 15s27. It was found to have cracks in the rear axle which had been previously repaired. The notice asks me to pay $300.00 for a new rear axle. Or, if I say no then the car remains unsafe and I have no alternative. This is gouging in lieu of safety. Ford created the problem and are liable. As of today the car is unsafe and I am on the hook to get it repaired and ford gets away with a bogus repair system.
Tl* the contact owns a 2002 ford windstar. While driving approximately 35 MPH, the rear axle fractured without warning. The vehicle was towed to the dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 152,000.
Tl* the contact owns a 2002 ford windstar. While driving approximately 40 MPH, the contact heard an abnormal noise and the vehicle moved from side to side. The contact observed that the rear passenger wheel became inoperable. The vehicle was towed to a dealer where it was diagnosed that the wheel axle was fractured and needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage 76,698.
Tl* the contact owns a 2002 ford windstar. While pulling out of the driveway, the vehicle stalled. The contact had the vehicle towed to the dealer. The tow driver, a certified mechanic, informed the contact that the front end axle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the front axles were not covered per a recall. The VIN was unknown. The approximate failure mileage was 189,000.
Tl* the contact owns a 2002 ford windstar. While driving approximately 30 MPH and making a right turn, the rear of the vehicle exhibited excessive vibration. The vehicle was maneuvered to the side of the road with caution where it was detected that the rear driver side axle fractured. As a result, there was a slight loss of steering control. The vehicle was towed to the dealer where it was diagnosed that the rear axle assembly would need to be replaced. The VIN was included in the federal safety agency campaign number: 15v608000 (suspension); however, the remedy did not mention the replacement of the axle assembly. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.
Tl* the contact owns a 2002 ford windstar. The contact stated that the vehicle was previously serviced under the federal safety agency campaign number: 12v195000 (suspension) that pertained to the installation of the rear axle reinforcement bracket. Most recently, the vehicle was taken to the dealer where it was observed that the rear axle fractured; however, the dealer declined to repair the vehicle under the federal safety agency campaign number: 15v608000 (suspension), which mentioned the replacement of the rear axle. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Tl* the contact owns a 2002 ford windstar. While driving 60 MPH, the rear axle fractured from the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the rear subframe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The vehicle was previously repaired under the federal safety agency campaign number: 12v195000 (suspension). The failure mileage was 160,000.
Tl* the contact owns a 2002 ford windstar. The contact stated that the vehicle was taken to the dealer to be repaired per the federal safety agency campaign number: 15v608000 (suspension). The contact stated that the dealer did not inspect the vehicle and tried to charge her to replace the rear axle. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2002 ford windstar. While driving approximately 50 MPH, the rear passenger side axle fractured and caused the vehicle to swerve around. There were no warning indicators illuminated. The tire dislodged from the wheel and was barely held by the suspension. The vehicle was pulled to the side of the road and later towed to an independent mechanic who informed the contact about a recall. A local dealer informed the contact that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 159,000.
Tl* the contact owns a 2002 ford windstar. While pulling into a parking space at a very low rate of speed, a loud banging noise occurred. Upon inspection, the contact discovered that the front passenger side suspension spring had fractured. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Rear axle broke while my wife was driving with grandkids in the vehicle. Both rear tires were rubbing on the inner body and tipped in. Happened just after exiting freeway. Lucky no one was injured.
Tl* the contact owns a 2002 ford windstar. While driving various speeds, an abnormal odor and noise were noticed from the passenger side wheel. The vehicle moved in reverse when the gear shifter was in the drive position. The failure occurred constantly and the anti-brake warning light illuminated. The vehicle was not diagnosed nor repaired. The vehicle was serviced for the federal safety agency campaign number: 15v608000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 356,078.
Rear axle broke while driving on route 18 ( highway) south in new jersey.
Tl* the contact owns a 2002 ford windstar. The contact stated that while driving at approximately 65 MPH, the rear axle and the frame fractured without warning. The dealer was notified of the failure. The vehicle was towed to an independent mechanic. The vehicle was not included in the federal safety agency campaign numbers: 15v608000 (suspension), 12v195000 (suspension), 12v194000 (suspension) and 10v385000 (suspension). The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2002 ford windstar. While the vehicle was being inspected, the mechanic noticed that the rear axles were corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 15v608000 (suspension). The failure mileage was 176,000. Vin tool confirms parts not available.
Tl* the contact owns a 2002 ford windstar. The contact stated that the rear axle was corroded. The vehicle was previously repaired under the federal safety agency campaign number: 10v385000 (suspension) and was recently taken to the dealer to be inspected under the federal safety agency campaign number: 15v608000 (suspension). The technician advised that the axle was corroded and needed to be replaced. The manufacturer was made aware of the failure, who refused to provide additional assistance. The vehicle was not repaired. The failure mileage was 158,000. Updated 04/22/16*lj the consumer stated there was a charge for a safety recall repair. Updated 11/21/2017
Tl* the contact owns a 2002 ford windstar. The contact received notification of the federal safety agency campaign number: 10v385000 (suspension). The vehicle was taken to the dealer where it was confirmed that the rear axle needed to be replaced. The technician stated that the part had to be ordered, but the repairs would be performed outside of the recall remedy. The dealer declined to repair the vehicle under the recall remedy. The manufacturer was not notified of the issue. Parts distribution disconnect.
Tl* the contact owns a 2002 ford windstar. The contact stated that the rear axle was cracked. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
Tl* the contact owns a 2002 ford windstar. The contact stated that the suspension was rusted and corroded. The vehicle was taken to the dealer where the repairs were unknown; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 134,654.
Cracked rear axle.
Complete deteriation of the front left and right sub frame attaching to the lower control arm attachments at the rear of subframe holding the rack and pinion assembly. This steel is flaking and appears to have laminte separations (looks like flakey pie crust). Cannot get a mechanic to replace leaking rack and pinion assembly due to the poor condition that will leave no material when it breaks off.
Tl* the contact owns a 2002 ford windstar. While driving at approximately 35 MPH, there was a loud noise and the vehicle came to an abrupt stop. The contact discovered that the rear axle had fractured. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 15v608000 (suspension). The approximate failure mileage was 167,000.
Tl* the contact owns a 2002 ford windstar. The vehicle was serviced under the federal safety agency campaign number: 12v195000 (suspension) however, the remedy failed to repair the vehicle. The contact stated that while driving at 30 MPH, there was an abnormal noise coming from the vehicle. As a result, the contact had to coast forcefully to the left side of the road. The vehicle was towed to the dealer where it was diagnosed that the rear axle had fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.
Tl* the contact owns a 2002 ford windstar. The contact stated that the vehicle received the recall repair for the federal safety agency campaign id number: 12v195000 (suspension) and indicated that the reinforcement bracket on the rear axle did not support the frame and the reinforcement bracket fractured as well as the rear axle. The vehicle was not repaired and was towed to the contacts residence. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2002 ford windstar. The contact stated that while driving at 70 MPH, the tire began to rub the inner fender wall. The vehicle was taken to the dealer where it was diagnosed that the axle was fractured and needed to be repaired. The vehicle was serviced under the federal safety agency campaign number: 11v030000 (structure) but the remedy failed to repair the vehicle. The contact mentioned that the axle should have been replaced initially under the recall and not bracketed. The manufacturer was made aware of the failure. The failure mileage was 140,000. Updated 12/03/15*lj updated 12/09/15.
Tl* the contact owns a 2002 ford windstar. While driving at 60 MPH, the rear passenger side axle fractured. As a result, the vehicle veered into a ditch and the contact lost control of the vehicle. The vehicle was towed to a dealer, who diagnosed that the rear axle was corroded and needed to be replaced. The vehicle was not repaired. The contact was aware of the federal safety agency campaign number: 12v195000 (suspension); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 230,000.
My wife was driving down the highway to meet me for lunch and all of a sudden with no warning the back axle broke going 60 miles an hour which made her lose control and then crashed her van in a ditch ford says they won't cover it because it's part of not part of the recall which is crap because they recalled 500,000 more vans just like it with the same problem but they say they won't do anything for me don't understand
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