The contact owns a 2003 Ford Windstar. The contact stated that while driving approximately 10-20 MPH, the steering wheel was shaking abnormally. The contact associated the failure with the federal safety agency Campaign Number: 11V030000 (Structure). The vehicle was repaired; however, the failure recurred. The contact stated that after the recall repair was performed the procedure was that the dealer would inspect the vehicle and escalate the findings to the special support center. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the warranty on the repair had expired. The failure mileage was approximately 132,000.
2003 Ford Windstar body problems
127 complaints (8% of all complaints for this car). Typical mileage when it fails: 115,000. 3 crashes reported.
- owner complaints
- 127
- of this car's complaints
- 8%
- typical mileage
- 115,000
- crashes
- 3
- recalls
- 1
Which part fails
- Body45
- Frame and members32
- Frame and members: underbody shields17
- Body: door16
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Windstar body problems in other years
Related recalls
Structure: frame and members: underbody shields
- What is wrong
- Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia, and wisconsin. A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation. A separation of both front subframe rear body mounts may result in separation of the steering intermediate shaft.
- Risk
- This could result in reduced steering control increasing the risk of a crash.
- Remedy
- Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, ford will offer to repurchase the vehicle. The safety recall is expected to begin on or before february 21, 2011. Owners may contact ford at 1‑866‑436‑7332.
Recall number 11V030000 · Recall details
Related investigations
Front Subframe Corrosion Failures
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the federal safety agency that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (the federal safety agency Recall No. 11V‑030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
EA10007
Front Subframe Corrosion Failures
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and the federal safety agency have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
PE10026
What 2003 Ford Windstar owners say
Most recent owner complaints, unedited.
The contact’s son owns a 2003 Ford Windstar. The contact received notification of the federal safety agency Campaign Number: 11V030000 (Structure). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the exhaust pipe was punctured. The contact was advised that the front subframe was severely corroded; however, the dealer informed the contact that the vehicle would not be repaired due to the corrosion. The vehicle was not repaired. The contact parked the vehicle and the vehicle was no longer driven due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was unknown.
The rear axle on my vehicle snapped while I was driving causing me to lose control and leave the roadway. I contacted Ford who told me there was a recall for the rear axle of my vehicle and that I would have no out of pocket expenses for the repairs and the towing of the vehicle to the service center. After they set up the towing I received a message saying I had to pay $381 for the towing before they would dispatch the tow truck. I called Ford customer service and they told me that now they can't find in their notes where they told me towing was covered. After asking to speak with a supervisor and being told they're not going to transfer me because they know their supervisor can't do anything more then what they can do I was placed on hold for an hour just to be told they can't find it in their notes and then I was hung up on. I shouldn't have to pay almost $400 to have my vehicle that just had a catastrophic failure causing me to wreck towed for servic after I was lied to about the towing being covered
The contact’s son owns a 2003 Ford Windstar. The contact stated that while her son was driving 10 MPH and making a turn into a parking lot, the vehicle stopped as the rear tires collapsed inside the wheel well. The contact was able to park the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rear axle had fractured. The manufacturer was notified of the failure and informed the contact that they would cover the repair; however, the dealer informed the contact that they could not repair the vehicle as the subframe was severely corroded. The dealer also informed the contact that the vehicle was previously repaired under the federal safety agency Campaign Number: 11V030000 (Structure) in 2011. The vehicle was not repaired. The vehicle was towed back to the residence. The failure mileage was approximately 150,000.
The contact owns a 2003 Ford Windstar. The contact stated while driving 25 MPH, the vehicle was wobbling. Once the contact arrived at her residence, her husband noticed that the rear of the subframe was fracture. The dealer was contacted and stated that the vehicle was not included in the federal safety agency Campaign Number: 10V385000 (Suspension). The manufacturer was not contacted. The failure mileage was 136,000.
The rear wheel well is corroded and the corrosion is into the structure that the seat belt is mounted to and it ruined the REM(rear electronic module) there is supposed to be a recall on it but all the ford garages say its been done but it hasn't and now I have no way to work or to take my kids anywhere and the van only has 96000 miles and we just bought it
I own a 2003 ford windstar lx. It was at the mechanic for some repairs and he pointed out the issue with my rear axle being cracked and corroded. Which its very dangerous to keep driving like this. *ln
Tl* the contact owns a 2003 ford windstar. While driving approximately 60 MPH, a clunking type noise was present coming from the subframe and the vehicle became unstable. Upon inspection, it was discovered that the front passenger side subframe mounts separated due to rusting. The cause of the rust was not determined. The vehicle was previously repaired per the federal safety agency campaign number: 11v030000 (structure); however, the failure continued. Toycen ford (1000 chippewa crossing blvd, chippewa falls, wi) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 220,000.
Axle broke under bracket that was put on by ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called ford on monday morning and towed van to dealership. $300 between tow bill's and a ford service charge just to have ford tell me they won't do anything to fix my van and make this right.
Rear axle broke under bracket that was put on by ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called ford on monday morning and towed van to dealership. $300 between tow bill's and a ford service charge just to have ford tell me they won't do anything to fix my van and make this right.
Questions about the 2003 Ford Windstar body
Does the 2003 Ford Windstar have body problems?
Owners have filed 127 complaints about the body of the 2003 Ford Windstar, 8% of all its complaints.
At what mileage do 2003 Ford Windstar body problems start?
The typical (median) mileage in owner complaints is 115,000 miles.
Was there a recall on the 2003 Ford Windstar body?
Yes, 1 recall: 11V030000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Windstar have the most body problems?
The Ford Windstar model years with the most body complaints are 2001 (293 complaints), 1999 (275 complaints) and 2000 (216 complaints).
Other 2003 Ford Windstar problems
Brakes 655Electrical 280Suspension 254Transmission 225Acceleration 85Engine 69Lights 54Steering 40Driver assistance 33Locks 33Airbags 30Wheels 20Visibility 19Tires 10Fuel system 8Seat belts 7Seats 7
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