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2020 GMC Sierra 1500: harsh or hard shifting

11 of the 484 complaints about the 2020 GMC Sierra 1500 describe harsh or hard shifting.

owner complaints
11
of this car's complaints
2%
recalls
3
Is there a fix? There are 3 recalls and 132 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed Jan 20, 2026 · Engine · MI

Truck started to vibrate and loud tick sound, CEL for misfire and traction control. Hard shifting until I could pull to a safe area to call for a tow. Around 76k miles on the truck when it happened.

Filed Jan 20, 2026 · Engine · MI

While accelerating on the highway the truck started to vibrate along with a loud tick, CEL came on for misfire and traction control, hard shifting to where I could park at a safe area to wait for a tow. Kids in the car with me 90 plus degree day on the side of the highway.

Filed Jan 19, 2026 · OK

Transmission 10l80 stuck solenoid truck has hesitation delayed shifting. And will not shift after certain gears.

Filed Nov 19, 2025 · TX

Safety Recall N242454440 Momentary Rear Wheel Lock-Up was issued for 2020 to 2022 GMC Sierra 1500 but mine is not included. I drive a 2020 GMC Sierra 1500. It is experiencing harsh shifting and now there is a feeling in the rear wheels like they are trying to get stuck or hang up. Why is my truck not included?

Filed Apr 28, 2025 · Engine, Transmission · DE

Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.

Filed Nov 11, 2022 · Steering, Suspension · MN

Drivers side upper control arm failure. Threw truck into oncoming traffic. Dealership has inspected multiple times stating everything was good to go. Been complaining about a loud clunk to dealership for months

Filed Oct 20, 2022 · Suspension · UT

I was taking my truck to have an oil change and tire rotation at the dealership. I have just traveled approximately 15 miles on the freeway, exited, and entered the parking lot of the dealership. I went over a speed bump at about 5-7mph and felt a clunk, with a grinding sound and the car pulled to the right. I got out of the truck and found the front passenger wheel was hanging off with only the lower connections attaching it to the frame. (Control arm maybe?). The service department worker was right there when it happened. He told me they have been having issues with the leveling kits on 2020 GMC sierras causing this issue, especially on the right side. He said that this was not the first that he had seen. Two other people at the dealership mentioned the same thing. I was never notified of the potential failure and possible catastrophic consequences. I contacted GMC who's "Product Allegation" department told me they could not investigate because the truck was repaired at the dealership. They didn't even review the photos I had sent them.

Filed Sep 12, 2022 · Transmission · KY

Consistent issues with my truck. It is a 2020 GMC Sierra 1500 vin: [XXX]. In April 2022, my truck started to exhibit concerning issues. I was worried about driving home from work and called the dealership I bought the truck at. They recommended that I take it to the the service center in Frankfort, KY where I work. I drove the truck directly to Neil Huffman GMC. They declared the truck unsafe for me to drive. They set up rental car for me to use and I left the truck at the service center. They initially said it was the torque converter. Over the course of two months they kept finding more issues. Repairs were completed at Neil Huffman GMC service center located in Frankfort, KY. My truck still has the following issues.. 1. Ringing sound 2. Grinding or clunking noises 3. Loud noise when I press the gas pedal 4. Delayed shifting and hard shifting problem I drive a hour back and forth to work everyday and don’t want the truck to have issues on the interstate. Driving with a bad torque converter is unsafe since it causes sudden stoppages and significant speed fluctuations. Worn or slipping transmissions have many warning signs. A damaged transmission creates a dangerous situation for me and for other drivers. I had an appointment at Adams GMC in Richmond, KY on September 1st. They said they couldn’t hear anything and no services were conducted. Neil Huffman GMC service department said they replaced basically the entire transmission. I don’t understand why there would be issues still. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Nov 21, 2021 · Suspension · MN

At 8,000 miles I started hearing a clunking noise in my truck when I hit a small bump or back up out of drive way. Brought in and GMC stated it was normal and no issues at walser buick gmc of Roseville. Brought I back again because it was getting worse and could hear it every time I slowed down and accelerated. Then stated they need to order spacer bushings at walser of Bloomington. Then went back for 3rd time and installed them at Bloomington.After 600miles noise was back and is getting worse again. I called Walser of Bloomington again and said I need to drive it for 1000 miles to break in spacers. So now we have 11,000 miles on truck with same noise again and its going back again because needs to get fixed. GMC is just asking for something to happen. Also when this first happened at 8,482miles I was on 35w and the rear end started wobbling and gave me a small death wobble but I slowed down to control it. That’s when I brought it in and it could of hurt or killed somone.

Filed Dec 30, 2020 · Brakes, Transmission · 5,000 miles · NJ

Car was idling and parked. Warning code showed up on dashboard ESC, electronic stability control, reduced engine power. Vehicle then displayed transmission disruption, warning light displayed as well. I was able to drive it to the dealership but the performance of the vehicle was limited by the reduced engine power. Transmission was hesitating and clunky during gear changes. My sierra has 5,000 miles on it and the transmission was already replaced at 2,000 miles. Gmc has a serious problem with this make and model. Unsure what the resolution will be, but I am no longer confident in the product gmc is selling.

Filed Jun 14, 2020 · Brakes, Driver assistance · 1,950 miles · AL

Highway driving engine light started flashing, received codes on service ESC and service parking brake. Truck seemed to loose power transmission started shifting very hard, cruse disengaged,lane keep assist stopped working , brakes and steering seemed to act different . When ignition was turned off loud noises from under truck sounded like brakes releasing with loud clunking noise.

Service bulletins that may apply

Related recalls

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported February 12, 2026 · 1,055 vehicles affected
What is wrong
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk
Rear wheel lock up increases the risk of a crash.
Remedy
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 12, 2026.

Recall number 26V083000 · Recall details

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported October 24, 2024 · 463,295 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242454440.

Recall number 24V797000 · Recall details

Power train: driveline: driveshaftReported October 22, 2020 · 42 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Risk
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N202314870.

Recall number 20V650000 · Recall details

Questions about the 2020 GMC Sierra 1500 harsh shifting

Is harsh or hard shifting a common problem on the 2020 GMC Sierra 1500?

11 of 484 owner complaints about the 2020 GMC Sierra 1500 (2%) mention harsh or hard shifting. The model year with the most reports is 2017.

Is there a recall or service bulletin for this on the 2020 GMC Sierra 1500?

There are 3 recalls and 132 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2020 GMC Sierra 1500

Engine failure 86Check engine light 85Loss of power 54Knocking 50Misfire 26Transmission failure 20Won't shift 19Stalling 18Power steering loss 15Won't start 15Brake failure 14Warning lights 12ABS 11Fuel pump 11Shudder 11Backup camera 10Jerking 10Oil consumption 10Ball joint 9Fire or smoke 9Hesitation 9Adaptive cruise 7Water leak 7Headlights 5

All model years of the GMC Sierra 1500

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