The backup camera is too bright at night and therefore useless . Tried searching the web but found no fix that would actually work. Took my truck to the dealer and they never heard of this issue even though there are numerous articles about it on the world wide Web.
2020 GMC Sierra 1500: backup camera failure
10 of the 484 complaints about the 2020 GMC Sierra 1500 describe backup camera failure.
- owner complaints
- 10
- of this car's complaints
- 2%
- typical mileage
- 1,000
- recalls
- 1
Is there a fix? There is 1 recall and 232 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving with cruise control mode set at 55 MPH, the vehicle independently accelerated to 98 MPH, and then the vehicle lost motive power. Additionally, the contact stated that the vehicle had failed to turn off upon pressing the Engine Start/Stop button. No warning light was illuminated. The vehicle was able to restart and was taken to a local dealer to be diagnosed, but the cause of the failure could not be determined. Additionally, the contact noticed that water was leaking inside the vehicle through the rear window on rainy days. The contact stated that the infotainment screen had failed to turn on as intended on some occasions, and the screen had displayed a rearview camera image while the vehicle was in drive(D) on other occasions. The contact stated that while driving at various speeds, the transmission made an abnormal sound, and the RPMs failed to decrease as intended, but suddenly dropped while decelerating. Additionally, the contact stated that the headlights, the fuel pump, and the main pulley were replaced at the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 250.
The contact owns a 2020 GMC Sierra 1500. The contact stated while reversing the vehicle, the rearview camera image failed to display as needed, and the radio was inoperable. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 3,500.
The rear sliding window leaks water inside the cab every time it rains. With water getting into the cab the issue of mold has begun and that could be a serious factor to any children or adults that ride inside the cab of the truck. There is also rust issues that are notable under the rear seats of the vehicle. Water inside the cab can also interact negatively with any electrical components of the vehicle. I tried to get ahold of the dealer and they always say they don't have time to get my truck in. I have read that this has happened to other vehicles that are the same year and model and they just fix it with caulk which does not seem appropriate for a almost new vehicle. The vehicle has not been inspected. There were no warning lamps prior to this issue. A possible symptom was that my back up camera stopped working for a day right after a rain.
The display for the backup camera and infotainment system became blank. Other owners have the same complaint. This is a serious safety issue because I was backing up when it went blank.
Dangerous visibility hazard when backing up vehicle at night. Infotainment screen switches to "full brightness" when backup camera is activated, resulting in blinding light to driver. Driver can not backup safely without physically covering the screen to regain visibility. Screen brightness reflects off all 4 windows, windshield and back glass. Side mirrors are unusable in this condition. There was a fix for this issue on previous gm models, (prior to 2018), however no fix for 2019 - present
Back up camera is awful at night. This is a safety issue because you cannot see anything when backing up. My truck has 323 miles on it and I went to dealership they said I would have to live with it. That is not acceptable to have a safety feature that is faulty.
The night time backup camera is really bright and blurry and it makes it hard to see when backing at night
Can not see anything backing up in the dark because of backup camera. The picture on the screen is grainy and washed out so all you see are blobs of nothing.
The backup camera is entirely too bright at night. It is nearly impossible to see the mirrors due to the brightness
Service bulletins that may apply
- Condition in which the body-to-chassis ground strap may be corroded
- This service bulletin advises the technician of a possible loose ground that may be causing customer...
- This informational bulletin provides information for dealers/technicians on power folding mirrors do not...
- This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
Related recalls
Electrical system: 12v/24v/48v battery: cables
- What is wrong
- General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
- Risk
- An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
- Remedy
- GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N192273510.
Recall number 19V888000 · Recall details
Questions about the 2020 GMC Sierra 1500 backup camera
Is backup camera failure a common problem on the 2020 GMC Sierra 1500?
10 of 484 owner complaints about the 2020 GMC Sierra 1500 (2%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 GMC Sierra 1500?
There is 1 recall and 232 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 GMC Sierra 1500
Engine failure 86Check engine light 85Loss of power 54Knocking 50Misfire 26Transmission failure 20Won't shift 19Stalling 18Power steering loss 15Won't start 15Brake failure 14Warning lights 12ABS 11Fuel pump 11Harsh shifting 11Shudder 11Jerking 10Oil consumption 10Ball joint 9Fire or smoke 9Hesitation 9Adaptive cruise 7Water leak 7Headlights 5
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