2024 GMC Sierra 1500: backup camera failure

Filed Mar 3, 2026 · Electrical, Seats · 9,000 miles · FL

The contact owns a 2024 GMC Sierra 1500. The contact stated that there was an unknown failure with the front and rear cameras. The driver's and passengers' side mirror indicators remained illuminated but occasionally failed to operate. There was a glare that was shining into the vehicle while it was raining and driving at night. The vehicle was taken to the local dealer, where it was diagnosed that an unknown module was not operating as needed. The rear wiring harness was replaced. The seat module and transmission were repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The Attorney General was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 9,000.

Filed Dec 7, 2025 · Driver assistance, Lights · MA

The backup camera in the dark on this vehicle is unusable. Someone will eventually run someone over. I have added brighter lights everywhere on the back of the vehicle and the camera is still useless at night. The dealer told me it looked fine to them (they checked it in a lit garage). There are hundreds of complaints across all forums.

Filed Oct 28, 2025 · Engine, Transmission · VA · 1 injury

On October 23rd at approximately 0900-0915 hours I arrived at a friends house located at [XXX] . As I normally do, I pulled up into the driveway which has a pretty significant incline. I shifted the column shifter into park, and turned off the vehicle via the push button ignition switch. The parking brake/hill brake system automatically engaged as per normal operation. I exited the vehicle and before I could shut the door, the vehicle began to roll backwards. The driver's side door hit me in the right shoulder which pushed me to my left and caused me to roll my left ankle due to the down slope of the driver way. While I felt immense pain in my right ankle, I was able to jump back into the truck and slam on the brakes, causing both rear wheels to lock up and skid in the driveway. I then turned back on the vehicle, noting that the transmission position was still in park, and the parking brake/hill brake was still engaged. I had to disengage the push button parking brake/hill-brake, shift the vehicle from park into drive to move back up the driveway. This time I ensured that the vehicle did not move after following the exact same steps. My truck under went an approximately 30 minute software "upgrade" approximately 2.5 weeks ago. I believe there was an issue where the park sensor did not fully engage, leading the vehicle to believe it was still in an operational gear, however it does not explain how it was able to not only over-ride the parking/hill-brake itself, as well as allow me to shut the vehicle off and exit the vehicle. This safety hazard has caused me an injury that has already caused me to miss 48 hours of work (I am a federal firefighter) and will require more missed time should surgery be required. There were no warning lamps, the backup camera was not engaged, the only audible sound was the beep that the vehicle makes when engaging the parking brake automatically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 15, 2025 · RI

Gridlines on the backup camera work intermittently when backing. The issue has been occurring since taking delivery. 20 June 2024. The dealer has made (3) attempts at repairing and has not resolved the issue. A Buy Back request was submitted 9/2025 and denied. GM advised it is a known problem they are working on. Back up cameras with gridlines became a mandatory safety feature in 2018.

Filed Sep 8, 2025 · Visibility · AZ

My issue is with my back up camera being useless in low lighting and dark situations. I live in a dark community sometimes and I cannot use my back up camera to get me down my driveway without opening both front windows. I had a 2016 GMC Sierra and I had no problem with it. I first brought it into the shop with this issue and they replaced the camera and that did nothing. The 2nd time I brought it in for the camera issue, they said it is a software issue and they are waiting for a fix. (That was back in June) I called GMC Customer care and opened a case, but that is falling on deaf ears as they are saying there is nothing they can do. They tell me to keep waiting on the dealership for the fix. My Daughter, son and friends are having the same issue, but they are adding additional lights. I refuse to do that, as I think GMC should take care of it.

Filed May 5, 2025 · Lights · AL

When in a dark area with little to no lights the backup camera is unusable. The taillights/reverse lights do not put off enough light to provide the camera with the lighting it needs to see behind the vehicle in dark situations. If I am in an urban area with a lot of light pollution the camera works fine, but not when I am in a rural are with no lights.

Filed Feb 27, 2025 · Lights · VA

Back up camera is almost useless in very dark situations. Back up lights on vehicle wash out the view and all you can see are the red marker lines. Needs either brighter back up lights or a better camera definition. You cannot see a children's bike or other things while trying to back up.

Filed Dec 8, 2024 · Lights · WA

The reverse or backup lights do not properly illuminate, as the angle does not allow for viewing dangers behind at night. The lights are angled to aim way too high, and the lights are aealed. No way to adjuat. An adult standing just three to five feet behind truck, the lights illuminate at chest level, meaning a small child could not be seen at all, even with the rear view camera. Speaking of the camera, it not longer displays low light situations. People are going to be injured or killed because of these lights, or lack thereof of. On researching, this is a known defect since GMC went to LED tailings in the 2024 1500. This problem was not in my 2024 3500 as they use different lights. This is a dangerous situation.

Filed Nov 26, 2024 · Visibility · MI

Illumination for the rear view camera is insufficient, making the camera useless for rear visibility in dark conditions.

Filed Oct 21, 2024 · Visibility · NC

The Backup Camera is worthless. You cannot see at night to back up your vehicle. Only can see Dark and Red Spots. Impossible to see what is behind the vehicle.

Filed Oct 16, 2024 · Electrical · MN

I bought this 2024 gmc sierra new in february of 2024. I have been having several problems. Mainly the back up camera works intermittently. I have had my truck into the dealer 5 times for the same problem. I have contacted gmc to initiate a buy back. I have had the entire infotainment system replaced and am still having problems. My truck goes into the dealer, luther brookdale gmc, again 0ctober 17th, 2024 for the 6th time. I have been dealing with this problem for over eight months I have videos if it would do any good.

Filed Sep 16, 2024 · Electrical · MI

Backup camera fails to perform in poor lighting. Camera images are distorted appearing as a mix of colors The lack of clarity, renders the rear view camera as worthless.