2024 GMC Sierra 1500: stuck in gear or won't shift

Filed Sep 29, 2026 · Transmission · 74,200 miles · IN

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 55 MPH, the message "Reduced Acceleration" was displayed and the vehicle decelerated quickly, and the contact was forced to pull over to the side of the road. The vehicle was taken to the dealer on several occasions to be diagnosed. During the first visit, the dealer stated that a transmission error code was retrieved and was cleared before the vehicle was returned. During the second visit, the dealer stated that the engine was consuming an excessive amount of engine oil and recommended that the engine be replaced. The contact stated that the message "Reduce Acceleration - Drive with Care" was displayed, and the vehicle went into LIMP Mode. Occasionally, after shifting to drive(D), the engine revved but the vehicle failed to respond, and the vehicle was taken back to the dealer. The manufacturer was notified of the failure. The failure mileage was 74,200.

Filed Aug 11, 2026 · Transmission · MI

transmission shift hard and slipping. When step on gas to go faster transmission shifts really hard like going drop on ground. Sometimes wont shift at all only goes up to 69 till left off gas and then transmission will shift. Start happening with about 10000 miles on truck and GMC said this is normal. Now need a torque converter and shift module in it.

Filed Mar 18, 2026 · Engine · 34,895 miles · FL

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the fuel level indicator on the instrument panel became inoperable and provided incorrect information. The contact stated that due to the inaccurate fuel level, the vehicle almost went into LIMP Mode with the message “Refuel - EMPTY Now” displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the DEF tank had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure. The failure mileage was approximately 34,895.

Filed Mar 17, 2026 · Engine · GA

Engine failure on March 8, 2026. 2024 Sierra Denali 1500 VIN [XXX] Prior to this incident, the vehicle was taken to the same dealer due to the safety recall. The engine was inspected on November 12, 2025, and I was told that it "passed," with the remedy being a change in oil viscosity. I was driving on March 8, 2026, when I heard some odd noises (clanking and knocking). Shortly thereafter, the engine just stopped in the middle of the road. It would not restart, and as a result, I couldn't put it in neutral to roll it out of the roadway. It remained stuck in park. I was stuck for 2+ hours in the rain, waiting for a flatbed wrecker. Cars were unable to pass in either direction. When the tow truck arrived, I was told it had to be dragged on to the flatbed with sleds due to the transmission being stuck in park. The truck was taken to Carl Black GMC in Roswell, GA. On Monday they confirmed that the engine had seized and needed to be replaced. The repair was completed, and I picked up the vehicle on Friday, March 13. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 8, 2025 · Electrical · NY

Every winter when the temps dip into single digits something on the truck freezes and causes a major malfunction. This winter (2025) is the second time I’ve had a problem with the truck freezing up and leaving me in “limp mode”. Last year the same thing happened. The def sensors freeze up and the heater shorts out leaving me stranded in my $70,000 truck. I now have 34miles remaining until my truck is limited to 55mph. This is a serious problem.

Filed Aug 13, 2025 · Engine, Transmission · 9,000 miles · OH

The contact owns a 2024 GMC Sierra 1500. The contact stated that while vacationing in Canada and driving at various speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the RPM fluctuated, and the engine revved abnormally. The contact stated that the vehicle failed to reverse(R) as intended. The contact was able to coast to the side of the road while in LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The contact was informed that when the dealer contacted the manufacturer to order a new transmission, the manufacturer refused and informed the dealer to repair the current transmission. The vehicle was repaired. The contact stated that a week later, the vehicle experienced another failure. The contact stated that on a separate occasion, while approaching a stop sign, the brake pedal was depressed, and the engine revved unintendedly. The contact used force to depress the brake pedal. The failure persisted. The vehicle was taken to a dealer back in the USA; however, no cause for the failure was found. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and was awaiting the results of the diagnostic test. The failure mileage was approximately 9,000.

Filed Aug 13, 2025 · Transmission · TX

Transmission failed during acceleration leaving me in the middle of intersection almost hit by a semi truck that had to slam breaks. Then final shifted and redlined 6 times before shifting. Then proceeded to limp mode

Filed Aug 6, 2025 · Transmission · 6,400 miles · NV

The contact owns a 2024 GMC Sierra 1500. The contact stated that while attempting to reverse out of a parking space, the transmission failed to respond while in reverse. Additionally, the vehicle operated in LIMP Mode. The vehicle was driven in LIMP Mode to the nearest dealer, who diagnosed the vehicle and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced. The vehicle was towed back to the residence from out of state. The manufacturer was notified of the failure. The failure mileage was 6,400.

Filed Jun 9, 2025 · Electrical · MI

Subject: Urgent Safety Complaint Dear GMC Customer Service, I hope this message nds you well. I am formally reporting a serious safety issue with my GMC vehicle. The car has experienced multiple dangerous incidents due to likely electrical or software faults, losing power suddenly on two occasions while driving. This is especially concerning given the low mileage of 20,000 km and that the vehicle is still under warranty. Vehicle Information: • Model: GMC Sierra SLE, 2024 • VIN: [XXX] • Current Mileage: 20,000 km Description of the Problem & History: 1. First Incident (At 3,000 km): o The vehicle completely shut down due to an electrical or system software issue while driving. o The vehicle was towed to the dealer and held for over two weeks for repairs. 2. Second Incident (Recently): o The vehicle again lost functionality; the gear was stuck in 1st gear, and I was unable to manually shift. o This occurred while driving, creating another unsafe situation. o The vehicle was again taken to the dealer for repair, and to date, I have not been informed of the root cause. Actions Taken: The vehicle was brought to Sarhan, UAE (Sharjah), Al Ghandi Auto after the rst incident. Despite inspections and repair attempts, the issue has recurred, indicating it was not resolved. And I am prepared to provide photographic or video evidence if necessary. Additional Context: • The vehicle is less than one year old and has been regularly serviced on time at authorized centers. The recurring issues strongly indicate an underlying reliability or manufacturing defect. Due to the severity and recurrence of these failures, I refuse any further repair attempts. I formally request either a full refund or a replacement vehicle, as this is unacceptable for a new car. Please acknowledge receipt of this complaint promptly and advise on the next steps for a swift resolution. Sincerely, [XXX] Phone: [XXX] Email: [XXX] Location: Sharjah, UAE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 7, 2025 · Electrical · MI

Subject: Urgent Safety Complaint Dear GMC Customer Service, I hope this message finds you well. I am formally reporting a serious safety issue with my GMC vehicle. The car has experienced multiple dangerous incidents due to likely electrical or software faults, losing power suddenly on two occasions while driving. This is especially concerning given the low mileage of 20,000 km and that the vehicle is still under warranty. Vehicle Information: •Model: GMC Sierra SLE, 2024 •VIN: [XXX] •Current Mileage: 20,000 km Description of the Problem & History: 1.First Incident (At 3,000 km): oThe vehicle completely shut down due to an electrical or system software issue while driving. oThe vehicle was towed to the dealer and held for over two weeks for repairs. 2.Second Incident (Recently): oThe vehicle again lost functionality; the gear was stuck in 1st gear, and I was unable to manually shift. oThis occurred while driving, creating another unsafe situation. oThe vehicle was again taken to the dealer for repair, and to date, I have not been informed of the root cause. Actions Taken: The vehicle was brought to Sarhan, UAE (Sharjah), Al Ghandi Auto after the first incident. Despite inspections and repair attempts, the issue has recurred, indicating it was not resolved. And I am prepared to provide photographic or video evidence if necessary. Additional Context: •The vehicle is less than one year old and has been regularly serviced on time at authorized centers. The recurring issues strongly indicate an underlying reliability or manufacturing defect. Due to the severity and recurrence of these failures, I refuse any further repair attempts. I formally request either a full refund or a replacement vehicle, as this is unacceptable for a new car. Please acknowledge receipt of this complaint promptly and advise on the next steps for a swift resolution. Sincerely, [XXX] Phone: [XXX] Email: [XXX] Location: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 29, 2025 · Transmission · WI

As I pulled away from a stop sign, my vehicle started surging and went into limp mode, I pulled over to the side of the road to get out of the way of traffic and could not drive in reverse as I tried to park safely on the shoulder of the road. I had to have truck towed and deealership stated there was an issue with the transmission control valve and it would need to be rebuilt. Performed GM TSB 25-NA-014.

Filed Jan 22, 2025 · Engine · TX

November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.