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2024 GMC Sierra 1500: screen or infotainment failure

7 of the 384 complaints about the 2024 GMC Sierra 1500 describe screen or infotainment failure.

owner complaints
7
of this car's complaints
2%
recalls
0
Is there a fix? 123 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

  • 2025
    1
  • 2024
    7
  • 2023
    5
  • 2022
    4
  • 2021
    6
  • 2020
    2
  • 2019
    3
  • 2018
    2
  • 2016
    2
  • 2015
    2
  • 2014
    4

What owners say

Filed Aug 16, 2026 · Engine, Transmission · WI

I was driving north/east on [XXX] just outside of [XXX]. After accelerating to give another driver room to move out of his lane that was ending, I lost propulsion/power. The Sierra went into Neutral and told me something like "Press Start to resume". I had to immediately get off the interstate as I was rapidly losing speed. I was able to pull over to the shoulder of the interstate on the right, just before exit 2. After getting the vehicle parked, I was never able to restart the vehicle. The motor would not turn over. The display screens kept cycling between a blank display and a display that looked like the vehicle was on but the engine never turned on. When I tried to start the car, I got a message of "conditions not correct for shift". We could not even get the vehicle into Neutral. I used OnStar to get State Patrol to show up and put lights behind us for safety. OnStar should have a recording of this call. This was on Saturday XXX in the ballpark of 2:30 pm central time. I would imagine the officer also filed a report, but I did not get it. The vehicle was towed to Billion GMC in Iowa City. Billion GMC said their initial suspicion is the 6.2L motor failed / locked up on us as this is know issue that is subject of a class action lawsuit. These vehicles ARE NOT SAFE to be on the highway, someone is going to get seriously injured, please do everything you can to get these 6.2L engines off the road before someone dies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 24, 2026 · Driver assistance · TX · crash

The contact owns a 2024 GMC Sierra 1500. While shifted in reverse, the back over prevention camera intermittently displayed a black screen accompanied by two failing camera symbols. During the most recent failure, the camera displayed a blank image, causing the vehicle to crash into the garage door, causing damage to the garage door. The failure was intermittent. No injuries were reported. A police report was not filed. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Dec 24, 2025 · Driver assistance, Electrical · LA

I purchased my 2024 GMC Sierra 1500 on July 4, 2024. Shortly after purchase, the vehicle began experiencing recurring electrical and electronic malfunctions affecting multiple safety and driver-assistance systems. These issues include power mirrors not consistently folding when the vehicle is locked, the digital speed (MPH) intermittently not displaying on the dashboard, driver seat memory not always setting upon entry, and blind spot warning indicators activating while driving when no vehicles or objects are present. More critically, the rear parking assist sensors do not function consistently and often fail to alert before contact with an object. I have backed into objects on multiple occasions before the sensors activated or without any warning, creating a safety risk while reversing. I first brought the vehicle to the dealership on January 13, 2025 for these issues, but they were not resolved. I purchased two GMC-branded trailer cameras in December 2024 that are advertised as compatible with this vehicle. On September 1, 2025, I returned to the dealership when the “invisible trailer” feature became inoperable. The trailer camera system frequently shows a black screen, cuts out intermittently, or fails to display an image. I returned again on September 11, 2025 due to continued failure of the invisible trailer feature and rear parking assist. The dealership kept my vehicle until December 2, 2025 (approximately one month), but the issues remain unresolved. I am scheduled to return again in January. These failures reduce rear visibility and compromise multiple safety systems. Despite repeated dealership repair attempts and extended service time, the problems persist, suggesting a defect involving the vehicle’s electrical system, sensors, software, or camera modules. I have photo and video documentation of these failures.

Filed Dec 1, 2025 · Engine · TX

On 29 November 2025 at approximately 1700hrs, I was driving my Blue 2024 GMC Sierra 1500 AT4X outside of Pampa, TX. As I was driving to my hunting location, my truck turned itself off and placed itself in neutral. I was driving about 30 mph down a single farm road with another vehicle approaching me from the front. I was unable to pull to the side due to farmland. I was able to flash my lights to get the other vehicle to slow down before having an incident. During this time, I had to let the truck slow down to a stop. My vehicle was already inspected for the engine recall and I was informed I had nothing to worry about. That everything was good. The truck is at Greg Lair in Canyon, TX. It did put me and my passenger as risk. I did not receive any warning before my truck turned off. The dealer confirmed today that the engine had seized. The engine was inspected during the summer before this issue. I had not warning when this happened. Was just driving and lost power. Looked down at the display and it stated to restart engine. I noticed my truck was in neutral when it came to a stop.

Filed Oct 19, 2025 · Electrical · IL

Radio cuts in and out. Screen goes black, or gets fuzzy looking. All radio control functions quit working. After I shut the truck off, the radio will stay on.

Filed Mar 4, 2025 · Engine · MT

Was driving approx 70 MPH when the truck lost power and put itself into neutral. Had to pull over on busy [XXX] in Missoula at 15deg F. Truck display said "restart vehicle". Once pulled over, truck put itself into PARK. Truck would not restart after multiple attempts. Was towed to dealer where they stated the engine may have seized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 17, 2025 · Electrical, Seats · TX

Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.

Questions about the 2024 GMC Sierra 1500 screen failure

Is screen or infotainment failure a common problem on the 2024 GMC Sierra 1500?

7 of 384 owner complaints about the 2024 GMC Sierra 1500 (2%) mention screen or infotainment failure. The model year with the most reports is 2024.

Is there a recall or service bulletin for this on the 2024 GMC Sierra 1500?

There are 0 recalls and 123 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2024 GMC Sierra 1500

Engine failure 111Loss of power 56Check engine light 28Knocking 24Stalling 22Backup camera 15Won't shift 14Won't start 10Adaptive cruise 9Shudder 7Warning lights 7Jerking 6Slipping 6Transmission failure 6Grinding brakes 5Hesitation 5Oil consumption 5

All model years of the GMC Sierra 1500

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