Lifters and camshaft failure, loud clanking, & sudden power loss on the 6.2 motor are the first noticeable signs. Instantly when everything happened check engine light, cruise control, & stabilizer lights flashed. The sudden loss of power forced the vehicle to suddenly slow down forcing my camper into the truck. I was hauling a within weight standerd camper but had difficulty bringing both the truck with the camper to a safe stop. There were no early signs or signal prior to sudden cautostrophic engine failure & all service records have been completed by a GM certified service dealer.
2024 GMC Sierra 1500: adaptive cruise control problems
9 of the 384 complaints about the 2024 GMC Sierra 1500 describe adaptive cruise control problems.
- owner complaints
- 9
- of this car's complaints
- 2%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
At speeds of 65-75, both with the adaptive cruise control enabled and disabled, I accelerated a little bit to pick up speed and pass another vehicle. The vehicle responded initially by gaining speed, then it feels like I hit something and the front brakes lock up for 1-2 seconds and the tires start screeching from sliding, then everything resumes to normal. I was very shocked during a recent roadtrip when this happened 4-5 times. I feel like my safety and my family’s safety is at risk and of the 2 dealerships I called, they don’t prioritize it and make it seem like a minor repair.
I was driving on the highway with the cruise control engaged. An instruction came on the information center telling me to push the start button, while I was driving at highway speeds. Then the transmission downshifted numerous times violently the last few times. By the tachometer the engine was doing 6000 rpm. I pulled over and the start button would not shut down the engine until about the third time I pushed it. Then it would not restart. I had the vehicle towed to the dealership and they told me that they had gotten the truck to start but that the engine seized while pulling it into the repair bay. I had followed the recall directions that they had sent me for the recall on the 6.2 liter and they said that mine was fine and that I should use thicker oil from now on. I had done that but still had ths failure, which as a person that has worked on mechanical equipment my whole life, this failure is violent.
I was driving on the highway (using cruise control) when the front bumper grill started vibrating (so I tried to slow down) but it kept flapping and flew off before I was able to pull over. I then pulled over on the shoulder and had to walk back to retrieve it. My safety was put at risk because it could have hit my windshield and caused me to have an accident, or, it could have hit someone or another vehicle. I have it and it is available for inspection. It has not been inspected by anyone yet. There were no warning signals prior to the failure.
TWICE in the past month +. On [XXX] my wife and I were on our way to a family wedding and I was driving approx 75 MPH on [XXX]. I don't recall if I had cruise control on or not as I rarely use it. There was no vehicle was in front of me for hundreds of yards yet all of a sudden the vehicle started to brake very hard. I accelerated as I did not know what was going on and I had a car in back of me that started to gain. THEN last Friday ([XXX}) with my wife following me in her car on [XXX] through Ellicott City MD I was traveling at approx 25-30 MPH through a very small historic town when all of a sudden the same [XXX] thing happened. DEF no CC on . When we got to our destination I asked my wife if she saw my brakes come on suddenly?. She replied yes and said she saw the truck dip hard. I told her the brakes did it again. She said I should call the dealer. I did not as they are USELESS! THEN the electronics. On Star has a catalog of my complaints. The radio selections I make just disappear from the screen: Apple Car Play disappears from the touch screen and just goes dark. I have to stop the truck..(per on-star) open the door.. get out.. lock it.. wait 2 minutes.. get back in .. restart the truck, and this re-sets the computers(s). RIDICULOUS! I do not have Sirius but the radio goes dark often for about 2-3 seconds., then comes back on. I was told it is my I-Phone is causing this. [XXX]! What does my phone have to do with AM/FM radio?? I was told by GMC there is a patch to update the software. Koons GMC told me there was no such patch nor recall. I paid nearly $80,000 for this piece of [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine exploded. No warning just quit running while cruise control set, just had a thump and started to slow down as engine quit running. Caused a problem as road had no shoulder. Had to be towed to dealer for engine replacement.
I have experienced several occurrences of unintended acceleration while operating the vehicle at low speed. Two recent examples; 1) the truck accelerated rapidly while I was driving into my garage, and 2) the truck accelerated suddenly when pulling forward out of a parking spot in the morning shortly after starting the vehicle. In all cases, a hard application of the brake pedal slowed the vehicle. I considered whether this was operator error, possibly engaging cruise control inadvertently while turning the steering wheel, but the incident this morning does not support that potential cause. I have not spoken to the dealer about this issue.
On December 26th 2024, I was travelling 5 mph or less while pulling into a parking space at a restaurant. As I let the steering wheel return to center, my hand hit the Resume button on the left side of the steering wheel and the vehicle immediately began to accelerate. I was able to step on the brake to prevent the vehicle from hitting the wall of the restaurant. The next day on December 27th, 2024, i was able to duplicate the problem. I had set the cruise at 55 mph before I came to a stop at a traffic light. I released the brake and pressed the Resume button and the vehicle immediately accelerated from a dead stop. I've been an automotive mechanic for over 30 years and I've never seen this happen before. It's my understanding that vehicles wouldn't engage cruise control unless the speed was over 35 mph.
To Whom It May Concern, This is a brand new 2024 GMC Sierra AT4 Diesel Truck with 4,000 miles. The first incident occurred when I was doing about 5 mph. The truck maintained its speed without my foot on the gas pedal and the cruise control was not on. Then when I tapped the gas pedal, everything return to normal. The second incident was about 2 weeks later in which the same thing happened. The third incident which was about one week later, I was doing about 5 mph and the truck accelerated on its own. I let the truck accelerate to approximately 28 mph. At that point I hit the brakes to stop the vechicle and pulled over. The truck was idling very high so I turned off the engine. All the ignition lighting remained on, but the truck would not restart. Even after removing the keys from the vehicle the ignition lighting remained on. At that point the truck had be towed back to the dealership which is Rainbow Buick, GMC in Covington, Louisiana. I've been told by the Rainbow Service Department that they do not know what's wrong with the truck. It's been sitting there for 10 days now was a dead battery. My salesman who I don't really believe, said he has the exact same truck and it happen to his tuck at 30,000 miles. I file a claim with GMC Customer Support but have yet to hear from them. I'm obviously very disappointed with my new truck, my salesperson, and service department. If there's anything you can do to help please let me know! Thank You, [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
- This service bulletin provides information for the technicians to use a Customer Concern Verification...
- This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For...
- Lane departure: warning
- Lane departure: assist
- Back over prevention: warnings
- Forward collision avoidance: automatic emergency braking
- This service bulletin provides repair information to correct a customer concern of DTC U3000 Setting in...
- This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in...
Related recalls
No recalls on record for this model year.
Questions about the 2024 GMC Sierra 1500 adaptive cruise
Is adaptive cruise control problems a common problem on the 2024 GMC Sierra 1500?
9 of 384 owner complaints about the 2024 GMC Sierra 1500 (2%) mention adaptive cruise control problems. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2024 GMC Sierra 1500?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 GMC Sierra 1500
Engine failure 111Loss of power 56Check engine light 28Knocking 24Stalling 22Backup camera 15Won't shift 14Won't start 10Screen failure 7Shudder 7Warning lights 7Jerking 6Slipping 6Transmission failure 6Grinding brakes 5Hesitation 5Oil consumption 5
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