Sudden loss of propulsion while driving on I-75 with cruise control engaged. Vehicle began to decelerate. Pulled off onto emergency lane. Engine was idle-ing roughly. Would not increase rev when gas pedal pressed. Shut down. Tried one restart. Unsuccessful.
2023 GMC Sierra 1500: adaptive cruise control problems
10 of the 516 complaints about the 2023 GMC Sierra 1500 describe adaptive cruise control problems.
- owner complaints
- 10
- of this car's complaints
- 2%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
Driving on I-75 with cruise control engages. Vehicle began decelerating. Pulled over onto emergency lane. Engine idled roughly. Shut down. Attempted one restart unsuccessfully.
I was driving at 65mph through a construction zone on my local freeway - through a construction zone. With cruise control on, my upper bezel portion of my grill detached. It slammed into my windshield and hit the semi behind me after bouncing off the road. Luckily, neither of us swerved drastically. However, with workers in the area, this could have been a catastrophic event. After contacting my local GM dealership, I was told "yeah, that just kind of happens from time to time". When relaying that information to the GM Customer service team, they told me to ask for a courtesy credit from the dealership as I was out of warranty on bumper to bumper. There were no prior issues with this part on my truck that I was aware of leading up to this event. It additionally caused damage to my windshield and roof.
On March 13, 2026 I purchased a 2023 GMC Sierra AT4 Pickup with 3.0 Diesel Engine. While driving on a state highway in a 35 mph zone I started to accelerate as the speed zone changed. The truck suddenly had the rear wheel lock up for a brief time about quarter to half second then the truck proceeded on. This happened as the transmission was downshifting. Then on or about March 24, 2026 I was using the same truck and towing a 4,000 pound enclosed trailer. This trailer was hooked up within all recommended hookup requirements. In a 225 mile trip I experienced the same rear wheel lock up happen 4 random times during the trip. Once this happened at 65 miles and hour had there been snow or ice on the highway the truck may have crashed. This lock up happened while using the truck in tow haul mode. Two times it happened while the truck was being towed with cruise control active and two times it happened while not using cruise control. Truck was brought to Authorized GM Dealer and inspected and truck had no stored codes from transmission related issues. Dealer blamed this for using cruise while towing. I informed dealer this happened while not using cruise as well. Was told to turn off adaptive cruise when towing. I was unable to find anything in the GMC Manual regarding not using cruise while towing. This appears to be an issue with the valve body in the transmission and customer explained this to the dealer but they denied this claim. When these quick moment lockups happen no codes or engine lights show everything on dash appears normal. Customer is bringing truck to another GM Dealer to be tested and examined.
The active cruise control does not appear to be able to be completely turned off, you can only cancel a particular speed you have set. I have experienced multiple times in a parking lot situation when trying to park that as steering wheel was spinning, it is very easy to hit the toggle switch that sets/resumes the cruise control, at that point vehicle may acclerate to the set point as you are trying to park. You must quickly either hit the cancel button or the brake to disengage the cruise control that you have no intention of engaging. Although I have been able to get the situation under control, had another moving car or pedestrian been close by, not sure if I would have same result. I have gone through the operating manual provided with the vehicle, and from what I can tell, there is nothing in the manual that even tells you how to operate the active cruise control. It seems like there needs a “system off switch” so the set/resume button is not active, until the system is turned on. I have owned many GMC Products, and none have had the design where the toggle switch sticks out from the steering wheel and is easily inadvertently engaged. Usually the controls are flat/smooth like the “cancel” button on this vehicle…….which can’t easily be engaged accidentally. Luckly, I have not had a crash or injured a pedestrian
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Was driving down the interstate at 70mph with cruise control on. The vehicle lunged forward and soon after a reduce power message appeared in the messages. I was able to avoid any incident with other vehicles and exited the highway with the motor was making loud noises. I parked the vehicle and called for roadside assistance. The vehicle had to be towed to the dealer, and I found out that the 6.2 liter V8 motor has metal in the oil and the entire engine needed to be replaced. The thrust bearing failed and required a full engine replacement. The vehicle has approximately 21,000 on it and is still under warranty, but it is a 3-6 month wait to get a replacement engine. I have searched the internet and found that there are many vehicles that are having similar issues with the 6.2 L V8 GM motor. It has been slightly over a month since the incident and have not received any updates.
The issues with my vehicle began when the radio intermittently cut off or froze. Despite several attempts by the dealer to resolve the problem, they were unsuccessful. Early on, various electrical components failed to load or perform correctly, with the dealer attributing this to software updates. Currently, when the radio cuts off or freezes, I experience additional problems: the headlights randomly flash between dim and bright, the heads-up display fails to load or shows incomplete information, the collision detection activates with no objects around, and dynamic cruise control becomes unreliable or fails to engage. The wipers operate randomly, and the vehicle stalls when the auto start/stop feature is engaged. Random warning lights appear on the dash, and each day brings new, different issues. A new symptom involves the vehicle not recognizing the keys are inside, causing it to shut off and lock me inside. This recently happened while I was driving at low speed in a parking lot, which poses a serious safety risk. On the interstate, safety issues are more concerning: headlights flashing on and off, dynamic cruise control failing, BLIS and collision control activating unexpectedly, and the vehicle locking me inside with keys in the truck. My children are scared to ride in the vehicle due to these issues. The dealer claims they cannot replicate the problems, despite videos I’ve provided showing malfunctions. They acknowledge the issues but blame them on software updates. Multiple updates have been applied, but the problems continue and are becoming more frequent, affecting more systems. The vehicle is under warranty, but as of December 13, 2024, the dealer has refused to service it. After the dealer completed some work, an independent inspection confirmed the issues persist. Warning messages and malfunctioning lamps have been captured on video. Problem has been reported from first service approximately 6/2023 as radio malfunction / electrical issues
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 65 MPH with the cruise control engaged, the instrument cluster was blinking and then went black. The contact stated that the failure was intermittent but had become a recurring failure. The contact also heard a chirping sound when the instrument cluster went black. The contact had taken the vehicle to a dealer and was informed that there were no failures with the electrical system. The contact was unsure if a diagnostic test had been performed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 56,000.
Traveling at 70 mph on cruise control, tapped breaks to turn off, multiple warning lights flashed, vehicle lost power, and breaks with multiple messages including “Break system failure, top speed 62 mph”. I lost all breaking control on the highway and nearly crashed into other vehicles due to inability to stop. Was able to pull over, turn off vehicle, and turn back on, when the breaks were working again but the vehicles acceleration was very slow. Currently at authorized repair shop. When dropped off, there were 8-9 active codes.
Service bulletins that may apply
- This service bulletin provides information for the technicians to use a Customer Concern Verification...
- This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For...
- Lane departure: warning
- Lane departure: assist
- Back over prevention: sensing system: camera
- Back over prevention: warnings
- Forward collision avoidance: automatic emergency braking
- This service bulletin provides repair information to correct a customer concern of DTC U3000 Setting in...
Related recalls
No recalls on record for this model year.
Questions about the 2023 GMC Sierra 1500 adaptive cruise
Is adaptive cruise control problems a common problem on the 2023 GMC Sierra 1500?
10 of 516 owner complaints about the 2023 GMC Sierra 1500 (2%) mention adaptive cruise control problems. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 GMC Sierra 1500?
There are 0 recalls and 31 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 GMC Sierra 1500
Engine failure 120Check engine light 61Loss of power 58Knocking 30Stalling 21Won't shift 18Jerking 12Won't start 12Fuel pump 11Transmission failure 10Oil consumption 9Grinding brakes 8Harsh shifting 8Overheating 7Power steering loss 7Shudder 7Headlights 6Hesitation 6Warning lights 6Backup camera 5Screen failure 5Misfire 5
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