2023 GMC Sierra 1500: backup camera failure

Filed Apr 10, 2026 · Driver assistance · 37,188 miles · MT

The contact owns a 2023 GMC Sierra 1500. The contact stated while reversing, the rear-view camera displayed a black image, and a message advising that the rearview camera was unavailable, was displayed. The contact stated that upon depressing the brake pedal, the rear-view camera screen reset independently. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the dealer inspected the wiring harness and the rearview camera display but found no failure. The manufacturer was made aware of the failure, and a case was filed. The contact stated that an engineer was assigned to inspect the vehicle. The engineer performed an inspection; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,188.

Filed Mar 23, 2026 · Electrical · OH

The rear vision safety camera failed. A Red Triangle with a camera icon appeared on the infotainment screen when the vehicle was put in reverse. After testing and diagnosing the issue, the dealership determined that the rear camera suffered an internal failure and had to be replaced. The part was replaced on 3/23/26 but the dealership did not give me the failed camera back. There was no advance notice or warning leading up to the failure.

Filed Feb 8, 2026 · FL

The vehicle camera camera system is sometimes not available at startup and will not reset until the vehicle is allowed to sit for several hours. This prevents the backup camera, forward camera and side mirror cameras from providing an in-dash video of vehicle surroundings, which is especially critical for reversing direction or backing-up. Typically the camera will reset after sitting from a period of time. I have reported it to the dealer, but their position has been that since camera has always been working when I bring the truck in for service, is that there is really nothing they can do to correct the intermittent issue.

Filed Dec 17, 2024 · Lights · NH

The reverse lights are too dim to provide sufficient viewing of the rear of the truck when it is dark outside and there is no other lighting. Almost nothing can be seen from the rearview or sideview mirrors, and the backup camera is rendered useless. GM changed the design of the taillights such that they are now sealed, which means owners cannot upgrade the reverse lights with stronger LEDs any longer. This lack of lighting is more than an inconvenience; it is a safety issue. This is a known issue and GM is well aware of it. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 6, 2024 · Driver assistance · 8,500 miles · IN

The contact owns a 2023 GMC Sierra 1500. The contact stated that while operating the vehicle, the rearview camera, front view camera, and side view cameras became inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the camera module needed to be replaced; however, the part to fix the vehicle was not available. The manufacturer was notified of the failure. The failure mileage was 8,500.