2023 GMC Sierra 1500: screen or infotainment failure

Filed Sep 28, 2026 · Electrical · SD

2 issues. The radio will go blank and not work regardless of the method using to listen. Example- Sirius/XM or FM/AM. The vehicle will accelerate/jerk forward/backward dramatically compared to the pressure on the pedal. Scared to let anyone else operate the vehicle to prevent accident. Scared to back up to a camper or trailer because it is unpredictable how far it will jerk. No alerts or warnings. Has been taken to the dealer shop many occasions. Accelerator pedal has been replaced. Transmission reprogrammed. The radio/electronics has been updated on multiple occasions. Still both problems exist. GM has been contacted and there is an open case; however, still not resolved. This issue began when purchased in 2023 and continues in 2026. Neither the dealer nor GM seem to have a solution.

Filed Feb 2, 2026 · Driver assistance, Electrical · FL

Vehicle will show lane keep assist system as active but provide no intervention and allow vehicle to travel into the next lane intermittently. System will also move itself to the next lane unexpectedly when near the lane markers of the original lane. Navigation system and radio will freeze, stop working all together, and at times fully reboot, randomly while in operation. While these issues are frequent, they are intermittent. No repair suggestions by dealer or manufacturer

Filed Oct 1, 2025 · Electrical, Lights · LA

OTA update GM N25-250380 caused significant problems. Blinker tone and other safety tones are erratic. Infotainment system is erratic. Constant reboots while driving causing distractions. Camera screens will freeze on screen while driving down interstate. It may be affecting other systems as well since everything is erratic and buggy now.

Filed Aug 18, 2025 · Driver assistance · 34,000 miles · TX

The contact owns a 2023 GMC Sierra 1500. The contact stated that on several occasions while in reverse(R), the rear-view camera was fuzzy, obstructing the view of the rear of the vehicle. On several occasions, while the vehicle was in reverse (R), the camera was fuzzy, and after shifting to drive(D), the front camera displayed a black screen with a camera and a RED line. The vehicle was taken to a dealer; however, the cause of the failure was not determined after 8 weeks. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

Filed Dec 14, 2024 · Driver assistance · MS

The issues with my vehicle began when the radio intermittently cut off or froze. Despite several attempts by the dealer to resolve the problem, they were unsuccessful. Early on, various electrical components failed to load or perform correctly, with the dealer attributing this to software updates. Currently, when the radio cuts off or freezes, I experience additional problems: the headlights randomly flash between dim and bright, the heads-up display fails to load or shows incomplete information, the collision detection activates with no objects around, and dynamic cruise control becomes unreliable or fails to engage. The wipers operate randomly, and the vehicle stalls when the auto start/stop feature is engaged. Random warning lights appear on the dash, and each day brings new, different issues. A new symptom involves the vehicle not recognizing the keys are inside, causing it to shut off and lock me inside. This recently happened while I was driving at low speed in a parking lot, which poses a serious safety risk. On the interstate, safety issues are more concerning: headlights flashing on and off, dynamic cruise control failing, BLIS and collision control activating unexpectedly, and the vehicle locking me inside with keys in the truck. My children are scared to ride in the vehicle due to these issues. The dealer claims they cannot replicate the problems, despite videos I’ve provided showing malfunctions. They acknowledge the issues but blame them on software updates. Multiple updates have been applied, but the problems continue and are becoming more frequent, affecting more systems. The vehicle is under warranty, but as of December 13, 2024, the dealer has refused to service it. After the dealer completed some work, an independent inspection confirmed the issues persist. Warning messages and malfunctioning lamps have been captured on video. Problem has been reported from first service approximately 6/2023 as radio malfunction / electrical issues