GMC Sierra 1500 screen failure problems

Filed Oct 17, 2026 · Electrical · IL

The infotainment system inadvertently shuts down and restarts which creates a unsafe situations while using the navigation system, backing up using the backup camera and while trailering. In a 30 mile drive it might do it 10 times and it might do it 30 times and eventually it doesnt restart until the vehicle is shut off. Each time it does it, it starts with the screen locking up which has resulted in me backing into my boat trailer 3 times while backing up to put the trailer on the hitch and numerous near misses with pedestrians and other vehicles in parking lots. Research on the internet indicates it is a known issue across several GMC platforms and has been since 2016. I took my truck to the dealer, they did a software update which was unsuccessful, then they did a global reset, charged me $240.00 and told me it was fixed. It shutdown 2 times before I got out of their parking lot.

Filed Oct 14, 2026 · 4,000 miles · GA

The contact owns a 2025 GMC Sierra 1500. The contact stated that during vehicle startup, the infotainment system displayed a blank screen and produced no audio volume. The failure also occurred while driving. The contact associated the failure with Preliminary Information Bulletin: PIT6362, which addressed software-related infotainment and radio anomalies. The dealer was contacted. The manufacturer was notified of the failure by phone. The failure mileage was approximately 4,000.

Filed Sep 28, 2026 · Electrical · SD

2 issues. The radio will go blank and not work regardless of the method using to listen. Example- Sirius/XM or FM/AM. The vehicle will accelerate/jerk forward/backward dramatically compared to the pressure on the pedal. Scared to let anyone else operate the vehicle to prevent accident. Scared to back up to a camper or trailer because it is unpredictable how far it will jerk. No alerts or warnings. Has been taken to the dealer shop many occasions. Accelerator pedal has been replaced. Transmission reprogrammed. The radio/electronics has been updated on multiple occasions. Still both problems exist. GM has been contacted and there is an open case; however, still not resolved. This issue began when purchased in 2023 and continues in 2026. Neither the dealer nor GM seem to have a solution.

Filed Aug 16, 2026 · Engine, Transmission · WI

I was driving north/east on [XXX] just outside of [XXX]. After accelerating to give another driver room to move out of his lane that was ending, I lost propulsion/power. The Sierra went into Neutral and told me something like "Press Start to resume". I had to immediately get off the interstate as I was rapidly losing speed. I was able to pull over to the shoulder of the interstate on the right, just before exit 2. After getting the vehicle parked, I was never able to restart the vehicle. The motor would not turn over. The display screens kept cycling between a blank display and a display that looked like the vehicle was on but the engine never turned on. When I tried to start the car, I got a message of "conditions not correct for shift". We could not even get the vehicle into Neutral. I used OnStar to get State Patrol to show up and put lights behind us for safety. OnStar should have a recording of this call. This was on Saturday XXX in the ballpark of 2:30 pm central time. I would imagine the officer also filed a report, but I did not get it. The vehicle was towed to Billion GMC in Iowa City. Billion GMC said their initial suspicion is the 6.2L motor failed / locked up on us as this is know issue that is subject of a class action lawsuit. These vehicles ARE NOT SAFE to be on the highway, someone is going to get seriously injured, please do everything you can to get these 6.2L engines off the road before someone dies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 24, 2026 · Driver assistance · TX · crash

The contact owns a 2024 GMC Sierra 1500. While shifted in reverse, the back over prevention camera intermittently displayed a black screen accompanied by two failing camera symbols. During the most recent failure, the camera displayed a blank image, causing the vehicle to crash into the garage door, causing damage to the garage door. The failure was intermittent. No injuries were reported. A police report was not filed. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Feb 2, 2026 · Driver assistance, Electrical · FL

Vehicle will show lane keep assist system as active but provide no intervention and allow vehicle to travel into the next lane intermittently. System will also move itself to the next lane unexpectedly when near the lane markers of the original lane. Navigation system and radio will freeze, stop working all together, and at times fully reboot, randomly while in operation. While these issues are frequent, they are intermittent. No repair suggestions by dealer or manufacturer

Filed Dec 24, 2025 · Driver assistance, Electrical · LA

I purchased my 2024 GMC Sierra 1500 on July 4, 2024. Shortly after purchase, the vehicle began experiencing recurring electrical and electronic malfunctions affecting multiple safety and driver-assistance systems. These issues include power mirrors not consistently folding when the vehicle is locked, the digital speed (MPH) intermittently not displaying on the dashboard, driver seat memory not always setting upon entry, and blind spot warning indicators activating while driving when no vehicles or objects are present. More critically, the rear parking assist sensors do not function consistently and often fail to alert before contact with an object. I have backed into objects on multiple occasions before the sensors activated or without any warning, creating a safety risk while reversing. I first brought the vehicle to the dealership on January 13, 2025 for these issues, but they were not resolved. I purchased two GMC-branded trailer cameras in December 2024 that are advertised as compatible with this vehicle. On September 1, 2025, I returned to the dealership when the “invisible trailer” feature became inoperable. The trailer camera system frequently shows a black screen, cuts out intermittently, or fails to display an image. I returned again on September 11, 2025 due to continued failure of the invisible trailer feature and rear parking assist. The dealership kept my vehicle until December 2, 2025 (approximately one month), but the issues remain unresolved. I am scheduled to return again in January. These failures reduce rear visibility and compromise multiple safety systems. Despite repeated dealership repair attempts and extended service time, the problems persist, suggesting a defect involving the vehicle’s electrical system, sensors, software, or camera modules. I have photo and video documentation of these failures.

Filed Dec 5, 2025 · Driver assistance · GA

The contact owns a 2019 GMC Sierra 1500. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the driver from safely operating the vehicle. The vehicle was taken to the dealer; however, the contact was informed by the dealer that the part needed for the recall repair was not available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Dec 1, 2025 · Engine · TX

On 29 November 2025 at approximately 1700hrs, I was driving my Blue 2024 GMC Sierra 1500 AT4X outside of Pampa, TX. As I was driving to my hunting location, my truck turned itself off and placed itself in neutral. I was driving about 30 mph down a single farm road with another vehicle approaching me from the front. I was unable to pull to the side due to farmland. I was able to flash my lights to get the other vehicle to slow down before having an incident. During this time, I had to let the truck slow down to a stop. My vehicle was already inspected for the engine recall and I was informed I had nothing to worry about. That everything was good. The truck is at Greg Lair in Canyon, TX. It did put me and my passenger as risk. I did not receive any warning before my truck turned off. The dealer confirmed today that the engine had seized. The engine was inspected during the summer before this issue. I had not warning when this happened. Was just driving and lost power. Looked down at the display and it stated to restart engine. I noticed my truck was in neutral when it came to a stop.

Filed Oct 19, 2025 · Electrical · IL

Radio cuts in and out. Screen goes black, or gets fuzzy looking. All radio control functions quit working. After I shut the truck off, the radio will stay on.