Both of my upper ball joints wore out and one broke as I was driving down the road at 65 miles an hour pulling me into the on coming lane of traffic, there was no warning of this. I had both upper and lower ball joint replace. If there had been another vehicle coming in the on coming lane we would have had a head on collision. At an earlier date the motor in this same truck had a fallen lifter which cause my motor to loss power, I was able to take it to the local GM dealer and they fixed it, there was no warning this was happening either. I am worried I will have a catastrophic engine failure and GM will not cover this. I have looked up my
2021 GMC Sierra 1500: ball joint or control arm failure
5 of the 603 complaints about the 2021 GMC Sierra 1500 describe ball joint or control arm failure.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
Vehicle: 2021 GMC Sierra SLT | VIN: [XXX] Dealership: Carl Black GMC Roswell, GA (11225 Alpharetta Hwy, 30076) | Invoice #[XXX] | Service Date: [XXX] Paragraph 1 – Suspension Hazard: Dealership diagnosed a worn left upper ball joint (popping sound on left turns) and installed Rough Country aftermarket upper control arms on my stock-height Sierra SLT. These arms are designed for lifted suspension and alter factory caster/camber geometry, placing extreme stress on ball joints. This can cause sudden ball joint separation, wheel collapse, and total loss of steering control at speed. The dealership admitted on the invoice they "could not find branding" on original parts and chose non-OEM lift components without my consent or any safety disclosure. Paragraph 2 – Brake Failure & No Safety Warning: The same service included a full front/rear brake job (pads + resurfaced rotors) using their certified technicians and parts. After pickup, the brakes failed to operate properly. When I returned, the service manager refused to correct their own workmanship and instead quoted $1,900 to repair the very brakes they just serviced. Most critically, at vehicle pickup they issued no written or verbal safety warning—no "do not drive" instruction—despite the brakes being knowingly compromised, endangering me and the public. Paragraph 3 – Requested Action: The service manager was unprofessional, condescending, and refused accountability. I request an immediate the federal safety agency investigation into Carl Black GMC's unauthorized use of lift-kit suspension parts on stock vehicles, failure to warranty their own brake service, and reckless omission of safety warnings at delivery. This dealership pattern poses an imminent public risk. Please escalate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 GMC Sierra 1500. The contact stated that while her son was driving 55 MPH and depressing the brake pedal, the vehicle failed to slow down as intended. The driver attempted to use the parking brake to slow the vehicle, but the vehicle failed to slow down. The message “Braking System Failure” was displayed. The driver pulled over to the side of the road, and the passenger’s side front wheel detached and started leaning to the right before the vehicle came to a stop. The driver exited to inspect the vehicle and became aware that the front passenger’s side wheel was lying on the ground. The vehicle was towed to an independent mechanic, but was not diagnosed. The vehicle was then towed to another dealer, where it was diagnosed, and it was determined that the passenger’s side upper and lower control arms, ball joints, rack and pinion, brake rotor and pads, hub, outer tie rod, brake line, speed wheel sensor, wheel and tire, and suspension parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front upper control arm ball joint separated from socket.
Service bulletins that may apply
- This service bulletin provides information on Wheel Alignment Specifications, Requirements and...
- This technical bulletin provides repair information to correct a customer concern of a squeak and/or...
- Suspension
- This service bulletin provides information to dealership personnel on diagnosis and replacement of shock...
- Suspension
- Suspension
- This engineering information (EI) closure ends the need for gathering information from technicians in...
- This engineering information (EI) closure ends the need for gathering further information from technicians...
Related recalls
No recalls on record for this model year.
Questions about the 2021 GMC Sierra 1500 ball joint
Is ball joint or control arm failure a common problem on the 2021 GMC Sierra 1500?
5 of 603 owner complaints about the 2021 GMC Sierra 1500 (1%) mention ball joint or control arm failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2021 GMC Sierra 1500?
There are 0 recalls and 22 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 GMC Sierra 1500
Engine failure 115Check engine light 111Loss of power 65Knocking 56Misfire 25Oil consumption 21Stalling 21Shudder 19Won't shift 19Jerking 18Won't start 17Hesitation 15Transmission failure 15Harsh shifting 13Overheating 11Warning lights 11Fire or smoke 10Grinding brakes 9Slipping 8Adaptive cruise 7Power steering loss 7Steering lock-up 7Headlights 6Screen failure 6Fuel pump 5
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