I own a 2021 GMC Sierra 1500 AT4 with the 3.0L Duramax diesel. The vehicle developed severe transmission problems, including harsh/jerky shifting and a hard clunk when shifting into reverse. The vehicle was subsequently diagnosed with an internal transmission failure. The repair facility informed me that the transmission gears had failed and caused damage to the transmission and stated that the failure appeared to be related to a manufacturing issue. The repair facility also advised me to watch for a future recall because they believed this could be a widespread issue occurring in other vehicles. I am submitting this complaint so the failure can be documented and considered along with other reports of transmission failures involving this vehicle.NOTE FROM AUTOSHOP:TRANSMISSION FAILURE WAS DUE TO A MANUFACTURE DESIGN FLAW, NOT DUE TO THE CUSTOMER'S DRIVING HABITS. THE PUMP ORIGINAL DESIGN IS WITH SLANTED GEARS AND THE GEARS ARE FORCED AWAY FROM EACH OTHER AND PLACING TOO MUCH STRAIN THE BEARINGS ANI THE BEARING FAIL. AN UPDATE PERFORMED TO HAVE STRAIGHT CUT PUMP GEARS TO AVOID BEARING DAMAGE. CDF DRUM AND CENTER SUPPORT CHANGED TO UPDATED PARTS THAT ARE HEATED TREATED TO AVOID DAMAGE
2021 GMC Sierra 1500: complete transmission failure
15 of the 603 complaints about the 2021 GMC Sierra 1500 describe complete transmission failure.
- owner complaints
- 15
- of this car's complaints
- 2%
- recalls
- 2
Complete transmission failure by model year
What owners say
Transmission failed, Value Body is listed by dealer as the cause. GMC is saying that my vehicle is not part of the recall, even though it is part of the same model, same years as well as the same problem, the value body on the transmission. See estimate from dealership Tucks GMC Hudson, MA TRANSMISSION REPLACEMENT WITH BYPASS VALVE $6800.00 RADIATOR REPLACEMENT LEAKING $1980.00 ABS TRACTION LIGHT WHEEL SPEED SENSOR $395.00 CHECK ENGINE LIGHT IS ON NEEDS PCV VALVE HOSE AND SOLENOID $430.00 OIL LEAK BETWEEN ENGINE AND TRANSMISSION ?
Rear wheel lock up. Very unsafe. I am on my 3rd valve body for my transmission. GM doesn’t want to replace transmission but will warranty for 150k miles. I bumped a semi during one of my lock ups.
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle continued to move forward. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the valve body and torque converter needed to be replaced. The dealer informed the contact that the transmission might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,561. The VIN was unavailable.
So I made an appointment to have my truck recalled and the Wednesday before I took it, and it cranked no start and I called the dealership. Ask if they had any other those like this and they said that it could be the fuel injector module and so I got it to a mechanic shop to read the codes and it gave me a code p062b and I asked the dealership to look into it and they never figured out what we were not wrong. I just testing the battery. Well, then I got it back after the recall was done and new transmission valve body put in and about 30 miles down the road it started to shake violently and had a flashing engine light so I got it home called the dealership the next morning because they were closed set up another appointment got it to the dealership dealership said it had a couple misfires but since it wasn’t over 100 they weren’t concerned even though I’m pretty sure it is related to the fuel model going out because it has been cranking rapidly whenever I try to start it, but they won’t do anything to figure out what’s wrong?
1-At approximately 40,000 miles, my transmission was replaced under warranty. It had been failing since approximately 2000 miles having a very hard time shifting between first and second gear. It was finally replaced at 40,000 miles. 2- At approximately 45,000 miles I took my truck into the dealership for this latest recall on the 6.2 L failure for inspection. Vehicle is inspected and I was told I would need to have an engine replacement. I was told that there was no ETA on when a replacement engine would be available and that I would be contacted when one was. Afterwards I was sent back home in the truck they just inspected for potential engine failure and said had a bad engine. As of now, I’m still waiting on a word of a new engine and my truck is still operating, but leaves me concerned that it could fail at any moment while driving it.
Truck went in service 9/17/2025 because the wheels locked up while driving. Transmission was replaced. Picked up truck and 2 hours later the truck shut off while driving and was started back up and was limp mode. Was told wire chaffing and they taped and rerouted wires. Picked truck back up and next day it did the same thing. Took back to the dealer and they said wires again. They taped wires back up and we picked up the truck. We had it 7 days and while driving down the expressway the whole truck shut off and would not start up again. Clearly that is a safety issue. After sitting on the side of the expressway for 10 minutes it started up again and was in limp mode and taken to the dealer again. I don’t know what has been done to it yet as they are not great at communication but they have had our truck for 4 months minus the 7 days we had it before it had to go back to the dealer.
Transmission on my vehicle has failed three times since I bought the vehicle in October of 2021. Vehicle currently has 39,000 miles. First transmission issue was resolved by the dealership by replacing the transmission valve body. This solved the problem for approximately 12,000 miles. In September of 2025 with 39,000 miles the transmission suffered a catastrophic breakdown which lead to complete transmission replacement. After being “fix” the vehicle suffered another catastrophic transmission failure within 400 miles of the complete transmission replacement. This incident caused the vehicle to shut completely down and I was stuck in the traffic lane of the US Highway. Fortunately my vehicle and I were not struck while waiting 30 minutes for a tow truck. Presently the vehicle is back at the dealership awaiting repair. From my review of available on-line information it appears there are 10’’s of thousands of GMC Sierra pickups with major transmission issues. This needed to be addressed before someone is killed due to the poor quality of these GMC trucks.
Transmission failure at a little over 120,000 miles while towing a side by side on the highway. This highway has a speed limit of 80 which is dangerous when the vehicle stops working properly for myself and any other drivers in itself. Earlier this year the transmission had been updated due to a recall and was deemed to work good by the dealership but didn’t notice any difference. Had an engine light pop up a couple hours before but no messages or any other signs to inform me of the issue and was still working fine with no struggle until it gave out
The contact owns a 2021 GMC Sierra 1500. The contact received notification of the federal safety agency Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact was able to pull over to the side of the roadway. No warning light was illuminated. The vehicle was towed to a dealer, where it was determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The dealer was contacted regarding the recall remedy, but the dealer was unable to provide an estimated time of availability. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
It started with a emergency brake light coming on, shortly (2 miles) later it started misfiring on cylinder #1 after replacing coil pack plug wire and plug. It then started smoking bad out of the exhaust. I knew GM was having recalls on the 6.2 engines so I hauled it to the dealer. They told me it was a bad engine and since it had aprox.62,000 miles on it and no recall it wasn't covered. Since then the dealer called the factory service rep. and he agreed to replace the engine at a 50% reduction in the price, but had no idea when they could get me a replacement engine. After a few days of research on my part I called the dealer again to get a price on how much it was going to cost me? The owner of the dealership ask me to give him a few more days to ask the rep. if he would agree to 100%. My problem now is I don't have it to drive, I can't sell it. and no idea how long it will be before it can be repaired. Plus I am still making payments on it. It is available for inspection at the dealer. If I had of continued to drive, it could have locked up causing a catastrophic accident. In my research it looks like these problems started in 2019 not late 2020 when mine was built. NC has lemon law complaints going back to 2019 that have been paid out. I currently own a #1 2007 GMC Yukon Denali 6.2 with aprox.389,000 miles and only replaced the transmission recently. #2 A 2008 GMC Sierra Denali 6.2 with 279,052 miles, new transmission. #3 A 2011 GMC Yukon Denali 6.2 with 234,361 miles and #4 a 2017 Cadillac Escalade 6.2 with aprox. 102,000 miles. All of these are working and driving on a daily bases. I have a lot of faith in these 6.2 engines until now, I will no longer be buying any more of these engines even though 1 out of 5 aint bad. Thank you for your consideration and for what you do. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Reached the 100,000 mile mark and the truck started shuddering. Took it to the dealership and they tell me the torque converter is coming apart and I need a new transmission.
Service bulletins that may apply
- Condition where the transmission control valve has worn, resulting in a gradual loss of pressure within...
- This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down...
- Condition where the connecting rod and/or crankshaft engine components in these vehicles may have...
- This service bulletin advises the technician to check if the transmission cooler lines are twisted to...
- This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases
- Power train
- This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern...
- This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage...
Related recalls
Power train: automatic transmission: fluid/lubricant: valves/valve body
- What is wrong
- General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
- Risk
- Rear wheel lock up increases the risk of a crash.
- Remedy
- Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 12, 2026.
Recall number 26V083000 · Recall details
Power train: automatic transmission: fluid/lubricant: valves/valve body
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- Risk
- Rear wheel lock-up can increase the risk of a crash.
- Remedy
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242454440.
Recall number 24V797000 · Recall details
Questions about the 2021 GMC Sierra 1500 transmission failure
Is complete transmission failure a common problem on the 2021 GMC Sierra 1500?
15 of 603 owner complaints about the 2021 GMC Sierra 1500 (2%) mention complete transmission failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2021 GMC Sierra 1500?
There are 2 recalls and 136 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 GMC Sierra 1500
Engine failure 115Check engine light 111Loss of power 65Knocking 56Misfire 25Oil consumption 21Stalling 21Shudder 19Won't shift 19Jerking 18Won't start 17Hesitation 15Harsh shifting 13Overheating 11Warning lights 11Fire or smoke 10Grinding brakes 9Slipping 8Adaptive cruise 7Power steering loss 7Steering lock-up 7Headlights 6Screen failure 6Ball joint 5Fuel pump 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 GMC Sierra 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history