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GMC Sierra 2500 won't shift problems

36 of the 1,841 owner complaints about the GMC Sierra 2500 describe stuck in gear or won't shift, most of them for the 2024 model year.

owner complaints
36
worst model year
2024
typical mileage
79,530
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

  • 2024
    7
  • 2023
    5
  • 2022
    2
  • 2020
    3
  • 2019
    1
  • 2017
    1
  • 2015
    3
  • 2014
    1
  • 2013
    6
  • 2012
    1
  • 2011
    2
  • 2008
    1
  • 2004
    1
  • 2001
    2

What owners say

Filed Oct 28, 2026 · Brakes · 131,208 miles · AZ

The contact owns a 2015 GMC Sierra 2500. The contact stated that while driving 55 MPH uphill, the vehicle went into LIMP Mode and the vehicle hesitated. A dealer contacted. The vehicle was taken to a dealer and was diagnosed with brake booster failure. The brake booster was replaced and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The approximate failure mileage was 131,208.

Filed Sep 3, 2026 · Acceleration, Transmission · NY

While driving my truck on the highway at 65 mph the truck bucked hard and immediately downshifted into 2nd gear. This caused me to rapidly decelerate to approximately 40 mph, I am lucky there was not another vehicle behind me when this happened since rapid unexpected deceleration without brake lights is very dangerous. I had to drive the truck in limp mode at 45mph and approximately 4500 rpms to the nearest exit. This event illuminated the trucks check engine light and displayed a brief service 4WD message followed by a permanent reduced acceleration message on the dash.

Filed Aug 27, 2026 · VA

The Exhaust Pressure Differential Sensor Pipe (boost pipe) blew off while towing a heavy trailer uphill on a busy interstate. I had to cross 3 lanes of traffic to get as far as possible off the road. The truck was sent into limp mode and would barely crawl. Our lives were put at risk of being hit by the many tractor trailers traveling that highway, or another driver traveling at high speeds. The truck was eventually towed to the nearest GM dealer for service. The pipe was replaced, but the faulty one was not kept on hand. The repair was not covered by GM. The extended warranty covered the pipe repair only, with out of pocket still being over $400. There were no warning lights on the dash until after the pipe blew off and the truck was thrown into limp mode. This is a known problem with these diesel engines, for years, yet nothing has been done by GM to fix the problem. Owners are replacing with aftermarket parts because the factory parts won't hold up. This damaged the DPF and DEF system as a result. The replacement parts are listed in my owners manual under the 5 year/100000 mile powertrain warranty, yet the claim was denied by GM. There are forum after forum with these failures for the past 15 15 years or more, yet nothing has been done to fix the problem and owners are put at risk of injury or death. When the dealer replaced the part, it was disposed of so no inspection could be made by anyone else to determine if it was defective.

Filed Aug 26, 2026 · Transmission · UT

The control valve body failed. There are so many, that there was a shortage of parts. Had to take it in as it went into limp mode. 34,000 miles. There were dozens of trucks, same year, waiting for the same repair. Shop says probably every truck will need it. It is a known issue.

Filed Dec 28, 2025 · Engine · TX

Constantly having to clean the map Senor to be able to drive pickup without service emissions alerting me to clean the map Senor or my truck goes in limp mode. This can’t be normal to have to clean this so much. My truck is fairly new and should not be having these issues. Put a scanner on my GMC and the code says P122D. I got on YouTube and I found MANY people complaining about my exact problem for quite some time!

Filed Sep 11, 2025 · Transmission · 44,546 miles · WV

The contact owns a 2023 GMC Sierra 2500. The contact stated that while driving approximately 35 MPH, the vehicle went into LIMP Mode, and the message "Service Transmission" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body rod had failed. The valve body rod was replaced. It was unknown whether the vehicle was repaired. The vehicle remained at the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 44,546.

Filed Sep 7, 2025 · Transmission · MO

Bought a 2023 gmc sierra 2500 duramax. Went into limp mode took it to dealership the transmission was bad so they replace transmission after 3 month of dealer having my truck . Got the truck back still having issues with transmission not shifting right and the rear tires locking up at highway speeds .

Filed Jul 17, 2025 · Acceleration, Transmission · OH

This issue is pertaining to the valve body in my 10-speed transmission. While I was traveling home, the truck experienced a “wheel lockup”. The transmission shifted down aggressively, then putting the truck into limp mode. I had to travel the rest of the way home with a max speed of 35 mph. I have been without this truck for 3 months waiting on parts. This is absolutely unacceptable from gm. Extremely unsave.

Filed Jun 27, 2025 · Transmission · IN

The contact owns a 2023 GMC Sierra 2500. The contact stated while driving 35 MPH, the vehicle gear shift was shifting independently, and the contact noticed the vehicle was shaking and the vehicle went into limp mode. The check engine lights illuminated. The contact pulled over to the right side of the road turned the vehicle off and then turned the vehicle back on and the failure persisted. The contact the gear shift was stuck in fifth gear. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure and opened a case. The contact was referred by the manufacture to report the failure The approximate failure mileage was 50,823.

Filed Jun 27, 2025 · Transmission · 50,000 miles · MT

The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 50,000.

Related recalls

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported February 12, 2026 · 1,055 vehicles affected
What is wrong
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Risk
Rear wheel lock up increases the risk of a crash.
Remedy
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 12, 2026.

Recall number 26V083000 · Recall details

Power train: automatic transmission: fluid/lubricant: valves/valve bodyReported October 24, 2024 · 463,295 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242454440.

Recall number 24V797000 · Recall details

Questions about the GMC Sierra 2500 won't shift

Which GMC Sierra 2500 years have stuck in gear or won't shift problems?

The model years with the most reports are 2024 (7 complaints), 2013 (6 complaints) and 2023 (5 complaints).

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