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2017 Honda Accord: screen or infotainment failure

19 of the 540 complaints about the 2017 Honda Accord describe screen or infotainment failure.

owner complaints
19
of this car's complaints
4%
typical mileage
31,200
recalls
0
Is there a fix? 14 service bulletins cover this area of the car. See below

Screen or infotainment failure by model year

What owners say

Filed Feb 16, 2026 · FL

While driving, both the digital instrument cluster and the center infotainment screen will randomly freeze, become completely unresponsive, or shut off entirely. This occurs without warning and while the vehicle is in motion. When the instrument cluster freezes or turns off, critical driving information such as speed, warning indicators, fuel level, and other safety alerts are no longer visible. Additionally, when the infotainment screen becomes unresponsive, I lose access to functions such as navigation, backup camera display (when reversing), and vehicle settings. These failures create a significant safety concern because they remove essential driving information and features while the vehicle is being operated. The issue happens intermittently and does not appear to be tied to a specific driving condition. Restarting the vehicle may temporarily resolve the issue, but the problem continues to reoccur. Given that modern vehicles rely heavily on digital displays for critical operational information, this malfunction poses a clear safety risk.

Filed Nov 13, 2025 · Electrical · NY

Car radio, and the upper screen on top of the car radio restarts at random times either when using it or not using it, CarPlay restart the radio as well the upper screen random times when it restarts as well as the radio will not show you current drive trip or fuel amount. It goes in and out and restarts. The whole system went to the dealership many times and they say they see nothing wrong. I’ve looked up online to see if I can find a way or see if any other people are having an issue and from what I looked up there are a lot of people with 2016s 2017 with the same issue. I am occurring this issue has been going on for years since I brought the car. I brought the car brand new out of the dealership. I’m taking it many times to the Dealership service department and no one is able to assist me to correct the issue. I have also showed the service department video proof of the issue please I would appreciate if you guys could assist in this issue, whether if these radios of my car and many other peoples vehicles have to be replaced or God forbid there’s a loose wire in the back and this car has a really electrical problem and my car catch a fire. God forbid. But this issue has been going on for a while that for example I could be listening to music loud radio cancels out and then it will just come back on scaring me because it was locked as well as putting up and down the volume won’t work because the system freezes and it restarts itself and all this is while I’m physically driving can’t use navigation can’t use hands-free in my car due to this issue I also have video, but I’m not able to upload the video. It only allows me to upload photos. The photo that was uploaded is how my car screen looks now with no screen at all and as I’m speaking to you right now, the car is literally resetting itself again for the fifth time today even when the car radio and screen, reset there are still a major live in the system

Filed Sep 13, 2024 · Engine · MA

Car radio has extreme static noise from speakers unbearable to drive. Can’t turn off radio it freezes with the noise being unbearable and is distraction to drive.

Filed Mar 2, 2024 · MI

Backup camera failed. Honda is keeping cheap quality backup cameras that are failing easily. I have seen 1.2 million cars recalled for back up camera issues. My vehicle back up camera not working properly. Very frequently it shows black screen. It works some times and does not work sometimes. This is a serious safety issue. Honda should take responsibility for this. My car model is 2017 honda accord.

Filed Sep 21, 2023 · Electrical · VA

Carplay freezes or disconnects randomly when in use. Will be driving with navigation is frozen so would be driving past destination and cause a distraction trying to fix it. Or it will randomly disconnect when in use and will keep my eyes of road trying to connect it again or hold my phone while navigating. Honda states there is no update to the system to resolve it or anything they can do, directs people to phone company regarding their system. Phone company states they cant do anything about it. Have read multiple forums with others complaining and no solution.

Filed Jul 7, 2023 · TX

Backup camera only shows a blank/black screen.

Filed May 29, 2023 · LA

My back-up camera stopped working at around 40,000 miles of driving. When I put my car in reverse, I only get a black screen. There was a similar recall done for back up cameras for Honda Accords in 2018, my car is a 2017. According to other owners online, many are having a similar issue. Thank you.

Filed Mar 31, 2023 · Electrical · PA

Infotainment system crashes/reboots while operating Apple CarPlay. Causing maps, music, and other functionality to be unresponsive. Some think it’s because of the CPU overheating inside the unit. It is available for inspection. This causes the driver to take their eyes off the road due to an unusual occurrence in the vehicle. Problem is hard to replicate. Happens randomly. Problem has not been inspected. Problem happens without warning and occurs in all conditions of driving/infotainment use. Problem first appeared after 3 months of ownership (January 2021).

Filed Jan 15, 2023 · Driver assistance · TX · crash

Backup camera shows black screen with grid lines when engaged. Started out with grainy camera view, then ultimately went completely black. Started around 60k miles.

Filed Jan 20, 2022 · Electrical · VA

I have continue to have issues with my navigation freezing. Then the whole navigation system will shut off and will eventually do a reboot in the middle of driving. It is definitely a safety hazard as you are trying to drive, navigate and try to figure out why your navigation system is breaking and not working working while driving. Especially If you are driving in an unfamiliar area using your navigation because you actually need it, then it becomes very frustrating and very dangerous and hazardous.

Filed Dec 10, 2021 · NY

My 2017 Accord infotainment system's Apple carplay constantly freezes whenever I use it. This is posing as a safety risk because the infotainment unit would randomly freeze up and require shutting off the car and turning it back on in order for it to work again. There are multiple people experiencing this. https://forums.macrumors.com/threads/2016-2017-honda-accord-carplay-issues.2287310/ https://www.driveaccord.net/threads/2016-accord-ex-l-apple-carplay-screen-freezes.554208/page-3#post-6821377

Filed Apr 30, 2021 · Electrical · 30,095 miles · IA

Backup camera quit working. Black screen when using reverse. Exceedingly common issue with these cars. Dangerous to pedestrians, especially children. Fuse is intact. Wiring is intact. No damage to camera.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2017 Honda Accord screen failure

Is screen or infotainment failure a common problem on the 2017 Honda Accord?

19 of 540 owner complaints about the 2017 Honda Accord (4%) mention screen or infotainment failure. The model year with the most reports is 2022.

Is there a recall or service bulletin for this on the 2017 Honda Accord?

There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Honda Accord

Backup camera 52Stalling 41Fuel pump 33Check engine light 28ABS 26Collision warning 19Adaptive cruise 17Jerking 17Won't start 16Grinding brakes 15Hesitation 14Warning lights 14No deployment 12Lane assist 12Loss of power 12Headlights 11Airbag light 9Sudden acceleration 8Sunroof shattered 8Engine failure 7Seat belt 7CVT failure 6Misfire 6Tire blowout 6Door locks 5Power steering loss 5

All model years of the Honda Accord

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