Infotainment center continually freezes. When it does, backup camera does not work. I have tried software updates but it has gotten worse. It is also very slow to reboot so again, no backup camera during that time.
2018 Honda Accord: screen or infotainment failure
15 of the 1,900 complaints about the 2018 Honda Accord describe screen or infotainment failure.
- owner complaints
- 15
- of this car's complaints
- 1%
- typical mileage
- 4,000
- recalls
- 1
Is there a fix? There is 1 recall and 52 service bulletins for this area of the car. See below
Screen or infotainment failure by model year
What owners say
Rear camera is showing a blank screen. Gridlines are visible but that’s it. It’s hard to see to backup so I’m afraid of a collision. There are recalls on other Honda accords but my VIN has not been included for this repair. No other warning lights are on.
The back up camera is only showing the lines with a black screen.
My 2018 Honda Accord has suddenly experienced a Backup Camera display issue. The glitch leads to a multicolored display to show on the display screen when the vehicle is put in reverse gear in order to back up. This is a safety issue since we do not have a clear line of sight when backing up using the backup camera. Please see the attached photo. Please note that there have been multiple reports of similar incidents on Honda forums online.
The backup camera does not work. Currently it is a black screen when in reverse. It started several months ago going in and out, with it working sometimes and other times going completely out. Now it is completely out and does not work at all. This puts my daughter and others in and around the vehicle in danger when reversing. Honda has a "Rear Camera Safety Recall" for the 2018 Honda Accord, however it does not apply to my VIN. I was told by Honda to bring it to the dealer for a diagnosis. If it was not too expensive, then I could pay for the fix. If it is too expensive, then to call Honda back with the diagnosis and they would determine if financial assistance can be provided to make the repair. I have an appointment tomorrow to have it diagnosed.
Backup camera not working. Get black screen with only the yellow lines to denote distance but no camera picture.
I've filed the specific issues in other complaints, but also wanted to input this for a record. After taking the card to the dealer, the dealer DID NOT address any of the following: Right door speaker rattle Engine squeak (when shutting off) Hood vibration Did not troubleshoot the smell coming from the ventilation system. Did not apply the fix (if there was one) for the infotainment unit restarting abruptly. Did not look at as to why the display shows 100mph speed limit when there is no such thing in the the state of Colorado (that I know of and certainly not where I was driving when this happened). Did not look at why the aux display has issues Did not look at Bluetooth connectivity issues. Did not look at problems with radar and the CMBS system. Of course, the usual response is "we drove it for an hour (if that) and did not see anything."
While driving the car infotainment system blacks out and reboots. Causing a lost of direction and confusion while driving. Will be contacting the dealership for an inspection.
The In-car infotainment suddenly goes blank (black screen) after changing from reverse drive to Drive mode. I have to stop car put in parking and then screen comes back or else I have to un plug the mobile while driving and re plug to car play. This puts me in danger while driving.
The honda infotainment system would freeze and crash while the vehicle is in operation. The infotainment system is used as a navigation system, radio, backup camera and sets various settings for the car. When this defective infotainment system crashes, it causes the driver to think something bad is happening to the car and driver will be very distracted.
The seals around the doors, weather stripping is coming lose, seats are falling apart, the radio and navigation screen will go black and reboot itself. The collision control system will get you killed if you're not careful. I was getting onto the highway from a traffic light, had my turn signal on. As I'm merging onto the highway going about 50 MPH, the car thinks I've fallen asleep or something. The car forcibly takes me back into the right lane and downshifts the car while braking? Scared me to death. I was told it was because I didn't have a turn signal on. Luckily it was 3am or I could've been smashed. Also, the brake light will flash at times, no one is in front of you. Or it flashes like you're about to hit someone but doesn't do anything but flash. Also, if you drive any length, it system will state that the driver has low attention span. Not sure why, it's not like I'm weaving. I think the car needs to feel some movement of the steering or it thinks you're nodding off. The car salesman warned me that the new bells and whistles, technology, could have issues because the tech is new but nothing specific. Try to sell me 3800 in warranty to cover tech. Thought it was strange at the time. Now, I'm thinking that he knew specifics and didn't share.
Infotainment screen reboots randomly while driving down the road. Also dash lights go dim/out also.
Service bulletins that may apply
Related recalls
Electrical system: body control module: software
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
- Risk
- Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is X95.
Recall number 20V771000 · Recall details
Questions about the 2018 Honda Accord screen failure
Is screen or infotainment failure a common problem on the 2018 Honda Accord?
15 of 1,900 owner complaints about the 2018 Honda Accord (1%) mention screen or infotainment failure. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2018 Honda Accord?
There is 1 recall and 52 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Honda Accord
Check engine light 189Warning lights 170Collision warning 165Fuel pump 165Misfire 163Stalling 158Adaptive cruise 132Loss of power 130Won't shift 95Overheating 92Jerking 73Lane assist 51Engine failure 50Backup camera 44Phantom braking 44Hesitation 31Headlights 22ABS 21Won't start 21Airbag light 20Door locks 18Grinding brakes 14Shudder 13Fuel smell 12Knocking 11Sunroof shattered 11Wipers 11Harsh shifting 10Windshield crack 10Brake failure 9Fire or smoke 9Power steering loss 9Key fob 8Seat belt 8Sudden acceleration 6Transmission failure 6CVT failure 5
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