2020 Honda Odyssey: airbag warning light

Filed Sep 3, 2026 · Driver assistance · CA

​I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. ​1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to leave the vehicle. However, upon pickup, the infotainment display confirmed that the update was never completed and remains stuck at Step 5/6 (System Update 24084.7 / Front Control Box B.1.4.6). Retaining a customer's vehicle overnight under the guise of completing software work and returning it unfinished is a direct misrepresentation of labor performed. ​2. Extreme Logistics Failure and Disregard for Customer Time At 12:55 PM on Wednesday, September 2, your department texted: "Ready to go now!" My wife arrived promptly, yet your staff forced her to wait until 2:40 PM—nearly two hours later—before physically releasing the car. This gross delay caused her to miss our children’s school pickup, forcing me to leave my workplace unexpectedly to handle child transportation due to your operational incompetence. ​3. Cascading Network Faults and Critical Safety Systems Disabled Prior to service, the dashboard displayed minor Sensing suite warnings, for which your department quoted an exorbitant $250 diagnostic fee. Upon picking up the vehicle, the dashboard warning count escalated from 5 to approximately 9 active system failures. Due to the interrupted ECU software installation corrupting the CAN-BUS network, the following primary vehicle controls are now completely inoperable: ​Supplemental Restraint System (SRS / Airbag) (Newly triggered post-service) ​Vehicle Stability Assist (VSA) System ​Automatic Brake Hold System ​Electric Parking Brake (EPB) System ​Electric Power Steering (EPS) ​Hill Start Assist ​Honda Sensing Suite (Lane Departure, Collision Mitigation, Road Departure) ​Releas

Filed Jul 21, 2026 · Airbags · NJ

My SRS light went on without being in an accident. Around the same time I noticed that there was a recall reported (the federal safety agency Recall Number 26V‑227) which states that the vehicle may deploy airbags without cause by going over a pothole etc. I took my vehicle in to the Honda dealership and they confirmed that my SRS ECU needs to be replaced bc it detected an airbag deployment but since it already deployed they will not replace it under the recall. However, the recall states that they need to update the SRS ECU to prevent this exact scenario from happening without proper cause and if it already happened the SRS ECU will need to be replaced. The worst part is, that they cleared the recall through the database for my vehicle but did not actually fix any issues and the SRS system is still not functioning. I already made a complaint with Honda corporation over two months ago but so far they have not provided a resolution.

Filed Jul 14, 2026 · Airbags, Seats · NY

2020 Honda Odyssey EX-L, 49k miles, no prior collisions. 1. Faulty system: SRS airbag module, defective factory aluminum clip (official Honda recall defect). EDR data verified this component failure by dealer technicians. ​ 2. Safety risk: Driver airbag spontaneously deployed at 41MPH with zero impact. Seven occupants suffered soft tissue injuries and PTSD; sudden deployment created severe risk of secondary crash. ​ 3. Dealer confirmation: Bay Ridge Honda (Brooklyn NY) diagnosed and confirmed the airbag clip defect via EDR readout and physical teardown, filed service records for this issue. ​ 4. Inspectors reviewed vehicle: Honda dealer techs, EDR forensic specialists, and GEICO adjuster all inspected the car and confirmed no pre-crash damage. ​ 5. Pre-fault warnings: No SRS warning lights, error codes or abnormal electrical symptoms appeared before the airbag deployed unexpectedly.

Filed Oct 8, 2025 · Airbags, Electrical · TX

I am submitting this complaint regarding a faulty Multi-Model Seat Weight Sensor (SWS) in my 2020 Honda Odyssey. I understand that the federal safety agency Recall 24V‑064 covers this issue for certain vehicles; however, my VIN is not included, even though my vehicle is exhibiting the same malfunction described in the recall notice. Multiple independent mechanics and certified airbag technicians have inspected my vehicle and confirmed that the SRS (Supplemental Restraint System) circuit is open, indicating that the front passenger airbag will not deploy in the event of a collision. This represents a serious safety hazard consistent with the defect outlined in the official recall documentation (the federal safety agency Recall 24V‑064 Report: [XXX] ) The warning light for this malfunction was present when I purchased the vehicle in August 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 24, 2025 · Airbags · NJ

The contact owns a 2020 Honda Odyssey. The contact stated that the front passenger’s side air bag warning light remained illuminated, with or without an occupant seated in the front passenger’s seat. Upon investigation, the contact discovered Honda Campaign Notice: 24-050, which the contact linked to the failure. The manufacturer was notified of the failure and informed the contact that his vehicle was not included in the campaign. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.

Filed Feb 4, 2024 · Airbags · NC

My 2020 Honda Odyssey started showing SRS problem error on its 4th year of ownership. Since it’s not under warranty after 3 years I spent close to 1k to replace SRS computer module by dealership from where I purchased my car. Same error came back a month later and again I took it to dealer and they said it has loose connection on cable and fix the loose connection. About a month later SRS light came back again and then I took it to dealer and he said connection is good but one of the connector is not sending the signal to SRS module. They asked me to replace entire SRS module wiring which will be around 4k which might resolve this problem. I reported this problem to Honda Corporate and waiting for their response. Since it is SRS problem, I am more concern to drive the my car with Kids. If I meet an accident and airbag won’t deploy then it will be risk for me and my family.