Automobile warnings include: "Audio is Turned OFF" "Network Communication Lost" "MOST Net Off" Loss of all audio, screen, and backup camera. Most common when starting the car or hitting imperfections along any roadway. I need all audio, screens, and backup cameras functioning completely and predictably to ensure safe driving. Vehicle was recalled twice already for MOST cable and audio defects. Dealership refused to investigate related issues on XXX. No follow-up after a call placed to Honda Automobile Customer Service line [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Honda Passport electrical problems
86 complaints (30% of all complaints for this car). Typical mileage when it fails: 5,000.
- owner complaints
- 86
- of this car's complaints
- 30%
- typical mileage
- 5,000
- crashes
- 0
- recalls
- 0
Which part fails
- Instrument cluster/panel2
- 12v/24v/48v battery1
At what mileage
Complaints by mileage at the time of the problem.
Honda Passport electrical problems in other years
Specific symptoms reported on the 2019 Honda Passport electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Start-stop 21Backup camera 19Screen failure 14Warning lights 6Key fob 5
Related recalls
No recalls on record for this model year.
What 2019 Honda Passport owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Honda Passport. The contact stated that the infotainment system screen intermittently turned off while driving approximately 65-80 MPH. The messages "Network Communication Lost" and "Most Net Off" were displayed. The failure caused the rear-view camera to become inoperable and the speakers to make crackling sounds, which distracted the driver. The contact stated that the vehicle was taken to the dealer and a second dealer, Honda of Princeton (987 State Rd, Princeton, NJ 08540), where the FAKRA connector was replaced several times, but the failure persisted. The dealers attempted to repair the vehicle nine times over four years. The contact related the failure to Warranty Extension: 21-012 (2019-20 Passport/Pilot MOST Bus Network Connectors) and the federal safety agency Campaign Number: 23V431000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 62,000.
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.
Even after recall repairs the vehicle continues to randomly display error messages with vehicle systems while driving. It has been cleared several times and battery changed but continues to return. This model has serious issues with the electrical components.
Every so often, while waiting at a light, once I try to press the gas, the car will stall and loses power. It takes me turning the car off and back on several times before getting the car to stay on and accelerate.
Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.
while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN
The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.
My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic. There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane. There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty. However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.
Questions about the 2019 Honda Passport electrical
Does the 2019 Honda Passport have electrical problems?
Owners have filed 86 complaints about the electrical of the 2019 Honda Passport, 30% of all its complaints, more than any other problem.
At what mileage do 2019 Honda Passport electrical problems start?
The typical (median) mileage in owner complaints is 5,000 miles.
Was there a recall on the 2019 Honda Passport electrical?
There is no recall for this problem on this model year.
What year does the Honda Passport have the most electrical problems?
The Honda Passport model years with the most electrical complaints are 2019 (86 complaints), 2020 (33 complaints) and 2021 (27 complaints).
Other 2019 Honda Passport problems
Driver assistance 68Engine 54Fuel system 41Transmission 25Brakes 23Body 11Acceleration 7Visibility 7Airbags 6Steering 5Lights 4Wheels 4Suspension 3Tires 3
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Honda Passport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history