2019 Honda Passport: backup camera failure

Filed Nov 6, 2026 · Driver assistance · CA

Sudden, unexpected failure/malfunction of the front multipurpose camera (Code U3000-49) and the rearview camera (no error code identified on the diagnostic test). According to the local Honda dealership, the front multipurpose camera has an internal failure, which I did not cause and could not have prevented. However, American Honda refused to cover the cost of repair/replacement, because there is no campaign or recall at this time, and they denied my request for goodwill assistance due to "not enough brand loyalty," because most of the oil changes and maintenance services for my car were performed at other mechanics and not at a Honda brand dealership. After starting the car, the dashboard permanently shows a yellow "Brake System" alert and cycles through displaying several more alerts, such as "ACC Adaptive Cruise Control Problem," "LKAS Lane Keeping Assist Problem," "Collision Mitigation System Problem," "Road Departure Mitigation System Problem," and "Auto High-Beam Problem." On a random, rare occasion, I will start the car and there are no alerts and the camera seems to function for that brief period the car is on. Driving with these safety features disabled and on constant display is very stressful and scary! Also, there would often be popping sounds from the radio, and, randomly, when shifting the car into reverse, the backup camera would fail intermittently and the display screen would not change at all or would be a blank black screen. The FAKRA recall was “repaired” over a year ago and these issues occurred more often after the recall work was done. They ultimately “repaired” the FAKRA recall again, supposedly correctly this time. How is Honda getting away with leaving customers vulnerable and at risk of accidents from these failures of critical safety systems??

Filed Sep 27, 2026 · Electrical, Lights · PA

Automobile warnings include: "Audio is Turned OFF" "Network Communication Lost" "MOST Net Off" Loss of all audio, screen, and backup camera. Most common when starting the car or hitting imperfections along any roadway. I need all audio, screens, and backup cameras functioning completely and predictably to ensure safe driving. Vehicle was recalled twice already for MOST cable and audio defects. Dealership refused to investigate related issues on XXX. No follow-up after a call placed to Honda Automobile Customer Service line [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 20, 2026 · Electrical, Visibility · NM

Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.

Filed Jul 23, 2025 · Driver assistance, Electrical · FL

On multiple occasions Lost connection on screen display and scre goes black preventing me from using back up camera.

Filed Dec 2, 2024 · CA

Backup camera became distorted with colors, replaced at dealership today under extended warranty with a deductible.

Filed Sep 28, 2024 · TX

Backup camera is suddenly distorted with green and pink colors covering the actual image. The image changes each time, but is often very hard or impossible to safely view what is behind vehicle while backing up. Vehicle is garage kept, no sun or water damage possible. This significantly increases the risk of a crash while backing up. Because the image is so distorted, it often looks like there is an object present, causing driver to swerve even though there is not really anything there. Many other 2019 Passport owners are reporting the same thing in online forums. Honda insists this is a malfunctioning camera, but will not accept it as a manufacturing defect.

Filed Aug 13, 2024 · Electrical · FL

Rear camera is malfunctioning. The view is blurry and frequently distorts to a green saturation removing visibility to the rear of the vehicle. This is a major safety hazard as the visibility is unpredictable and is obstructs the critical view behind the vehicle. Previously there was no issue. The issue only started occurring after a recall replacement was performed in December ‘23 for a similar issue. Previous recall info: RECALL 23-047 FAKRA CABLE INSPECTION Cause: FAKRA CONNECTORS UPDATE Correction: FAKRA CONNECTORS UPDATE OP CODE # 0101T0 1.70 - The replacement from recall or camera is faulty and needs replacement. Honda is stating they will not take action without a diagnosis which they are stating will cost $200 to the consumer. Please help protect the consumer here as it appears Honda is well aware of the issue persisting beyond the previous recall and purposefully not taking action.

Filed Jul 10, 2024 · Electrical · FL

The rear view camera is all red and blurry..

Filed Sep 26, 2023 · Driver assistance · 25,000 miles · NV

The contact owns a 2019 Honda Passport. The contact stated that when the vehicle was shifted into reverse, the back-up camera displayed a rainbow screen, preventing the rearview camera image from being properly displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

Filed Jul 26, 2020 · Electrical · NJ

Infotainment system fails, screen goes blank, backup camera and speedometer goes blank. This has happened numerous times, dealer supposedly repaired two weeks ago but problems persist.

Filed Jul 22, 2020 · Electrical · 10,000 miles · GA

While the car is in motion the speakers make a loud crackling and popping noise. The car audio fails with an error message that says "radio unavailable" or "network communications lost". This causes all audio to quit working, along with the back up camera, navigation and bluetooth. In addition, the speedometer fails and goes completely blank while driving. Sometimes the system reboots itself after staying dead for several minutes. I have taken the car to the honda dealership twice. They tell me they submit videos to the tech line of the problem occuring, but they do not have a solution for a fix. Problem started when vehicle had approximately 10,000 miles. Now vehicle has 32,000 miles and the issue has progressively gotten worse. These issues occur every time the car is driven, which is multiple times daily.

Filed Jun 24, 2020 · Electrical · 6,000 miles · OH

Infotainment system fails, sometimes reboots. Cracking and popping precede it usually - sounds as if it's coming from speakers. Then complete infotainment lcd fails - goes black. This leaves the *backup camera* non-functional.