Sudden, unexpected failure/malfunction of the front multipurpose camera (Code U3000-49) and the rearview camera (no error code identified on the diagnostic test). According to the local Honda dealership, the front multipurpose camera has an internal failure, which I did not cause and could not have prevented. However, American Honda refused to cover the cost of repair/replacement, because there is no campaign or recall at this time, and they denied my request for goodwill assistance due to "not enough brand loyalty," because most of the oil changes and maintenance services for my car were performed at other mechanics and not at a Honda brand dealership. After starting the car, the dashboard permanently shows a yellow "Brake System" alert and cycles through displaying several more alerts, such as "ACC Adaptive Cruise Control Problem," "LKAS Lane Keeping Assist Problem," "Collision Mitigation System Problem," "Road Departure Mitigation System Problem," and "Auto High-Beam Problem." On a random, rare occasion, I will start the car and there are no alerts and the camera seems to function for that brief period the car is on. Driving with these safety features disabled and on constant display is very stressful and scary! Also, there would often be popping sounds from the radio, and, randomly, when shifting the car into reverse, the backup camera would fail intermittently and the display screen would not change at all or would be a blank black screen. The FAKRA recall was “repaired” over a year ago and these issues occurred more often after the recall work was done. They ultimately “repaired” the FAKRA recall again, supposedly correctly this time. How is Honda getting away with leaving customers vulnerable and at risk of accidents from these failures of critical safety systems??
2019 Honda Passport: false forward collision warnings
26 of the 285 complaints about the 2019 Honda Passport describe false forward collision warnings.
- owner complaints
- 26
- of this car's complaints
- 9%
- typical repair cost reported
- $1,900
- typical mileage
- 1,700
- recalls
- 3
False forward collision warnings by model year
What owners say
I am writing to formally request goodwill assistance regarding a significant hardware failure in my 2019 Honda Passport. My vehicle is currently experiencing diagnostic trouble code U3000-49 (Internal Electronic Failure of the Multipurpose Camera Unit), which has completely disabled my Honda Sensing suite, including Adaptive Cruise Control, Lane Keeping Assist, and Collision Mitigation. While my vehicle has approximately 76,000 miles and is out of the original bumper-to-bumper warranty, I am deeply concerned that this is a premature internal electronic component failure rather than normal wear and tear. Why I Am Reaching Out: Widespread Hardware Defect: The U3000-49 internal circuit board failure is a known, heavily documented issue impacting Honda Sensing-equipped vehicles (such as the closely related Honda Pilot and Odyssey models built on the same architecture). Safety Impact: This failure shuts down primary active safety features that were a core part of why I purchased a Honda. A structural component failure disabling safety features after roughly 7 years of ownership is unreasonable for a brand with Honda's reputation for longevity. Exclusion from Current Actions: I am aware of ongoing class-action litigation regarding these exact front sensor camera failures in Honda vehicles. While my specific vehicle model year/trim configuration is not currently named in the active scope of those specific lawsuits, the mechanical and electronic reality of the part is identical. Replacing this unit and performing the mandatory ADAS static calibration quotes out to over $1,500–$2,000 at local service centers—an extreme financial burden for a manufacturing-related internal circuit board failure. Given my loyalty to the brand and the safety-critical nature of these systems, I am asking Honda to step in and offer goodwill assistance to cover or heavily subsidize the replacement and calibration of this failed multipurpose camera unit. Thank you for your time, considerati
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.
The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.
Upon engine start, dashboard lights appear that warn of the following safety issues detected: - Collision Mitigation Braking System - Lane Keeping Assist System - Adaptive Cruise Control - Road Departure Mitigation Diagnostic scan shows an error code of U3000-49 indicating a front camera issue. The error codes began in Spring 2025 and are disturbing making driving less secure but it is my primary vehicle
Vehicle has frequent and persistent “Front Camera Fault” warnings appearing on the dashboard, which result in continuous alerts and the disabling of key safety features including the Brake System, Collision Mitigation Braking System (CMBS), Lane Keeping Assist System (LKAS), Adaptive Cruise Control (ACC), and Road Departure Mitigation (RDM). These warnings occur under all driving conditions, including clear weather and unobstructed roads. The dashboard fault warnings appear on nearly every vehicle start, and all Honda Sensing feature indicators flash continuously while the vehicle is in operation. Because continuous multiple warning lights flash on dashboard, it is difficult to determine which alerts are genuine and which are false. This is thus a serious safety concern that warrants a formal recall. A diagnostic scan by dealer informs an error code of U3000-49 that is front camera needs to be replaced at a cost of $1,900, excluding a non-refundable diagnostic charge of approximately $190. Due to the exorbitant cost if no extended warranty purchased, owners reporting this do not proceed with the repair and continue to experience this ongoing safety issue.
I had 5 lights comes on 2 days ago. Airbag system problem, collision mitigation system problem, road departure mitigation problem, high beam problem, and adaptive cruise control problem. The dealership said that it was a camera issue and everything except the air bag issue is covered with my warranty. It’s currently in the shop getting fixed. Also currently has a recall for the fuel pump that they never have the part. Still waiting to see if they are able to get that part. This recall has been there since 12/2021 and they haven’t been able to get the parts.
Approximately a month ago several warning lights started turning on. These included Adaptive Cruise control Collision Mitigation Lane Keep Assist Road Departure Mitigation High Beam Detection When I brought the car to the dealer for a diagnosis they informed me the windshield camera and possibly the radar as well would need to be replaced. The products were not under warranty and the cost to replace them is exorbitant. These are vital components of the safety system in this car and should be replaced at the dealer cost.
I have had several incidents where my car does not restart after auto-idling at a stop light. When there is a delay in restarting, a warning flashes briefly that there is an issue with the collision mitigation system. On some occasions, it fails to restart completely and I have to turn off the car, open the door to reset everything, then close the door to restart the car. I have had it inspected by Honda several times and was most recently told it needed a software update, but it has continued to happen since the software update.
Ever since I purchased this vehicle in April of 2024, I've noticed that the forward collision mitigation system seems to see and respond to things which aren't in front of the vehicle. It seems like this system is watching the lane to the left of my vehicle, more than the lane which I am in, which causes the over-reactions, (but also means that the adaptive cruise control is less reliable about slowing when traffic ahead of me, in my lane, slows.) This has only rarely resulted in brake activation. Generally, it's just the warning which comes up on the screen. This happens most times I drive it, and I just live with it. I have had it into the local Honda dealer (Ken Garff Honda Downtown) to be checked out, and they say it's fine.
Service bulletins that may apply
Related recalls
Back over prevention: display function
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Recall number 23V431000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
- Risk
- Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
- Remedy
- Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is T89.
Recall number 20V439000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Risk
- A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is Y7Y.
Recall number 20V440000 · Recall details
Questions about the 2019 Honda Passport collision warning
Is false forward collision warnings a common problem on the 2019 Honda Passport?
26 of 285 owner complaints about the 2019 Honda Passport (9%) mention false forward collision warnings. The model year with the most reports is 2019.
How much does it cost to fix false forward collision warnings on the 2019 Honda Passport?
Owners who mentioned a price put the repair at about $1,900 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2019 Honda Passport?
There are 3 recalls and 11 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda Passport
Stalling 30Adaptive cruise 25Start-stop 21Backup camera 19Lane assist 16Headlights 15Screen failure 14Fuel pump 11Won't start 9Loss of power 8Sunroof shattered 7Check engine light 6Engine failure 6Warning lights 6Knocking 5Key fob 5
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