Well, driving the car south on [XXX] the electrically operated moonroof in the vehicle shattered and broke into pieces. The interior sliding blackout panel was closed and no glass entered the car, but the remaining glass spread out over the roof of the car and out onto the highway and back of the vehicle. The vehicle is now at the local Honda dealer for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Honda Passport: sunroof shattered
7 of the 285 complaints about the 2019 Honda Passport describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 1
Sunroof shattered by model year
- 20265
- 20251
- 20242
- 20232
- 20222
- 20201
- 20197
What owners say
While we were driving home from work at highway speeds with nobody in front or around us, we heard a loud pop and heard what sound like glass pelting off of the roof of the vehicle. We then look in the rear view mirror and see it flying from the car. We pull over to the side of the road and realize that our sunroof had exploded. After doing some research we found out that we were not the only ones that this has happened to.
While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.
Sun roof spontaneously exploded on highway with no other vehicles in area, nor anything overhead, nor any road debris. Prior to explosion, my vehicle had been garaged and never hit with debris of any kind. When incident occurred I was driving up ramp to highway speed (60mph) first there was a loud pop, then a very loud explosion about 200-300 yards later. I looked to see if anyone was around me (or anything over me) it sounded like someone was shooting at my car. Shortly after the loud explosion I could hear glass fragments raining down inside my sun shield (thankfully closed) or I would have been covered in shattered glass while driving highway speeds. Glass fragments skittered over my roof and shook above my head until I was able to exit roadway and make a complete stop. I climbed onto my running board and saw diagonal stress fractures from corner to corner. I drove straight to dealership since it was a slightly overcast day and I was concerned about rain. I took another picture of the shattered sunroof at the dealership: the glass is broken out in the shape of an hourglass. Dealer told me repair was not under warranty. I called american honda and they claimed they'd never heard of such a thing and refused to cover damage and told me to have repair done by my insurance company. Fortunately, my dealer ultimately took responsibility for honda's shortcomings and repaired at no cost. I am afraid to ever drive vehicle with sunshade open for fear this will happen again. I am lucky I did not crash on highway and would have if shade had been open.
Sunroof spontaneously exploded without cause. Nothing hit my car and no other vehicles were nearby, nor was vehicle hit with any flying debris while driving up a highway entrance ramp, with my speed increasing from 45-55mph. I heard wind noise and thought passenger window might be down slightly so I opened window about 2 inches and closed, then immediately after I heard a loud crashing crack noise and approximately 2-3 second later a very loud explosion noise and glass debris flew off the back of my vehicle. I exited highway and pulled over and noted huge dimple and approx 1 foot hole in glass and complete cracking and glass fragments on sliding interior cover. The car has only 4500 miles and is stored in a secure garage. It had been out in the sun for less than 10 minutes and the ambient temperature at the time was 68 and sunny. I called to report to my insurance but then a friend checked internet and told me I should call my dealer. I did and they had me bring vehicle there and told me they had never heard of that happening before. I find this surprising since there are literally hundreds of issues reported online.
While driving on the florida turnpike my sunroof just exploded and with the panel open shards of glass dropped into the interior of the car. We were driving at night and I couldn't tell if some of the glass flew back on the highway. With two passengers in the car, luckily nobody was injured.
I was driving over a bridge and my sun roof shattered causing glass to go everywhere. Nothing hit my car and it was less than 2 months old
Service bulletins that may apply
Related recalls
Structure: body
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
- Risk
- In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
- Remedy
- Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is X6J.
Recall number 19V784000 · Recall details
Questions about the 2019 Honda Passport sunroof shattered
Is sunroof shattered a common problem on the 2019 Honda Passport?
7 of 285 owner complaints about the 2019 Honda Passport (2%) mention sunroof shattered. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Honda Passport?
There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda Passport
Stalling 30Collision warning 26Adaptive cruise 25Start-stop 21Backup camera 19Lane assist 16Headlights 15Screen failure 14Fuel pump 11Won't start 9Loss of power 8Check engine light 6Engine failure 6Warning lights 6Knocking 5Key fob 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Honda Passport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history