Phantom braking from the CMBS collision avoidance system. It occurs randomly and applies brakes when the road is clear. The amount of braking varies from a partial second to more severe. This will cause an accident.
2020 Honda Pilot driver assistance complaints
Page 4 of 5: complaints 71 to 100 of 117, newest first, as owners wrote them.
Since I bought the car in 2019, Movie CD does not work all the time. Fixed once. Automatic emergency breaking. It does not stop. Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem. Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake. Dealership say they can not duplicate the problem.
While driving the vehicle, all the aforementioned systems came on the cars dashboard stating that all of them have been turned off, and now there is a brake system issue with the vehicle. The car has 35000 miles and has not been in any accident or collision. Currently there is no warranty on the vehicle, but given that this is something that is impacting the safety of properly operating the vehicle and it’s safety equipment is not being made accessible to leverage is a major concern for a possible accident.
Car was park after I drop off wife to work after 30 minutes when back to the car started the engine and several warnings lights showed up in my dash check battery and alternator they are working fine. Replace battery and still have the problem .when to dealership and they told me camera in my windshield is bad. Checking in the forums I found out that several owner of Honda the have this issue with their vehicles . Can you guy’s please check into this matter. It will be appreciated no just me but a lot more owners like me thanks . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving at low highway speeds when the Collision Mitigation Breaking System had a malfunction and became disabled while driving in traffic. There was an audible alert and visual alerts which popped up and became a distraction while driving as it was sudden unknown what was happening and if the car was safe to drive. I was able to continue to drive home. The next morning I took the car to the dealer. The dealer scanned and checked out the car, but was not able to replicate the problem. The warning disappeared prior to arriving at the dealer. There were no other warnings prior to the issue.
The sensors alerted me to Brake in an emergent flash and then slammed the brakes - when there was nothing in front of me. It happens when the car is going faster than 45 mph. It has happened on three separate occasions and the third time almost caused an accident on a two lane road traveling 55 mph
The infotainment system that controls all audio and backup cameras to the car has been malfunctioning for years. The problem is the system will shut it self off and remain non functional for long periods of time then will turn itself back on at anytime. The dealer (with aid from Honda Field service tech) have evaluated the car multiple times and addressed the issue. Each time the same issue return. There has been multiple recalls for the issue and they have all been addressed but then the problems always return. While the system is down no audio feature of the car is available such as audible backup warning, audible collision warnings etc.
as I am driving down a 2 lane road( the road can be flat or hilly or curve right or left) the brake warning light comes on falsely when a car is approaching me from the opposite way and the brake warning light displays and sometimes it shakes the wheel. this falsely is indicating that I am needing to brake to avoid a collision when there is NOT an chance at a collision is going to happen. we were a Honda dealer from 1971 until 2020 with multiple manufacturer's and have NEVER HAD THIS HAPPEN on ANY VEHICLE until I bought this 2020 Honda Pilot EXL for my own personal use. I bought my daughter the exact same year make and model and her 2020 Honda Pilot is not doing this and neither are the 2 other cars in our household having this problem (2019 and 2023). I have taken it to the dealer multiple times and a Honda engineer has looked at it but it is my option after many trips to the dealer and phone calls that they do not know how to fix or do not want to fix it. NO ONE WOULD BUY A 2023 HONDA PILOT IF THIS LIGHT WOULD GO OFF ON A TEST DRIVE! please help
There have been a total of 11 (since 2020) incidents when I applied the brakes they did not engage fully and the SUV surged forward 2 feet and the engine was still trying to go forward even with brake pedal to the floor. I have had it looked at the dealership but they say nothing is wrong. They said the battery was not talking to the brakes and I got a new battery but the brakes are still not dependable. When I apply the brakes they still surge forward 1 - 2 feet the engine revs up trying to go forward. The music CD player works sometimes but not all the time. The brakes do not work all the time. The electrical system did not work - it wouldn't show the dash board. The dealership said they fixed it. Both side mirrors never stays where they are set.
I was stopped at a stop light with my auto-idle system engaged. When the light turned to green the auto-idle would not disengage leaving me stalled in traffic. When I pressed on the gas I got an error message about the 'anti-collision system' being offline. I had to restart the car to resolve the issue. The dealer/service center states no known issues.
The contact owns a 2020 Honda Pilot. The contact received notification of the federal safety agency Campaign Number: 23V431000 (Back Over Prevention) however, the contact drove her vehicle to a dealer prior to receiving the recall letter due to the failure of the camera image. The contact stated that the vehicle was repaired, however, the rear view camera failure reoccurred. The contact was in reverse (R) and backing the vehicle up at approximately 3 MPH when the camera failed and she crashed into her mail box at the end of her drive way. The damage to the rear bumper was light. There were no injuries, the police were not called. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was 35,000. Parts distribution disconnect.
The vehicle pulls hard to the right when the driver lets go of the steering wheel for a few sseconds. this happens with LKA on or off. This happens no matter which lane is being driven in or what speed. The alignment has been verified 4 different times at both an independent mechanic and Honda dealer. Honda is unwilling or unable to remedy the situation. New tores did not fix the pull, rotation did not correct it. They basically told us there was nothing wrong with the car. This is dangerous because the car will end up in the ditch if the driver is incapacitated or distracted for just a few seconds. This is an expensive vehicle that we were confident was safe. Our oldest will be driving this car in a few short weeks. Not sure we feel safe letting him.
The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the message "Brake" was displayed, and the vehicle shuddered while there was no vehicles or objects in front of the vehicle. Additionally, the contact stated while driving at various speeds with the Forward Collision Avoidance: Adaptive Cruise Control Mode activated, the collision mitigation braking system (CMBS) engaged abruptly while there were no vehicles or objects in front of the vehicle. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The dealer contacted the manufacturer, and a Honda engineer was sent to assist the dealer in diagnosing the vehicle; however, the engineer could not determine the cause of the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the Forward Collision Avoidance system malfunctioned due to the positioning of the Forward Collision Avoidance sensor in the front grille of the vehicle. The vehicle was not repaired. The failure mileage was approximately 100.
The infotainment system screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. Last week, the system went black completely and I tried to turn off / on the car multiple times but the infotainment system still did not reboot. I had to disconnect/reconnect the main battery to make the system to reboot. Few days later, the system went black again for a short period of time. When the system is up an running, there are many time that my concentration on driving has been disrupted by the sudden cracking and popping sounds stemming from the infotainment system. There is no pending recall on my car, so I do not what to do with my situation.
Events happened about 5 times in 3weeks , car will flash brake , brake brake and steering wheel will shake for no reason
I just bought this vehicle yesterday. While driving it home the front collision breaking system came on twice. There were no other vehicles, pedestrians, animals, or objects on the road. On both occasions it was only momentary. One time the instance was on a curve, the other was on a straight-a-way. This happened on a 2 lane (one in each direction) road. I will be reaching out to the Ford dealership where it was purchased along with Honda.
The radio and other components of the "mostbus network" fail constantly (radio, rear entertainment and Blu-ray drive, in dash meter, amplifier). The rear view camera frequently fails to activate when switched to reverse gear. The car will also frequently give a forward collision warning and occasionally slam on the brakes even where there are no other cars in sight. Honda has been unable to fix these issues, and says that even after 2.5 years of owning the vehicle and 2.5 years of attempting to have it repaired, that they haven't exhausted all of their options yet.
In two, separate, instances the vehicle exhibited sudden acceleration with the brake pedal depressed. The first instance was, as the 2020 Honda Pilot was pulling into a driveway and was approximately 10 feet behind another vehicle parked in the driveway. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle. The automatic braking system was never deployed. The second instance was when the 2020 Honda Pilot was on a city street and was parked behind another vehicle on the right side of the street against the curb. The 2020 Honda Pilot was approximately 10 feet behind another vehicle parked against the curb. With the brake pedal being depressed, as one does when parking, the 2020 Honda Pilot suddenly accelerated and struck the rear of the other vehicle, driving it over the curb and into the yard of a house. The automatic braking system was never deployed. These incidents happened, almost exactly, one year apart on clear summer days when the temperature and humidity were almost identical. The 2020 Honda Pilot was inspected by a private crash expert company to obtain any crash data but found none, as the data is not recorded unless the air bags are deployed. An incident was reported to Honda who had a representative drive the 2020 Honda Pilot and "could not replicate the sudden acceleration". All safety features were running at the time of both crashes. The crashes occurred on 7/24/21 and 7/13/22.
Auto start/stop feature failed to restart vehicle and shifted to Neutral when foot was taken off the brake. Collision Mitigation Warning lights came on after vehicle power was shut off and turned back on to restart the motor.
Our Honda Pilot displays and shakes the wheel for Forward Collision Warnings a minimum of 30 times a day over approximately 32 miles daily. The vehicle has on more than one occasion engaged the Collision Mitigation Braking System (CMBS) as well in situations where no vehicle was on the road ahead or beside us, nearly causing us to be rear ended at high speeds. This has also happened when pulling out into intersections where the closest vehicles are approximately 75 feet. This has happened while travelling at anywhere from 15 mph to 55 mph, and has occurred every 1 to 2 months since owning the vehicle. We have been nearly rear-ended at least 5 times since owning the vehicle. Honda has told us that the collision warning "can't be adjusted" to fix this, and that our "best option is to disable the alert or the system". Being told to disable safety systems as a fix rather than actually fixing the issue is wildly inappropriate and unsafe.
The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.
This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.
This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Automatic Emergency Braking engaged while I was driving on the highway with no cars and no warning brake light on dash. There were no cars in front me ( this is the second time). Periodically the Braking light flashes on the dash if I’m driving on a two way road in the curve part of the road.
I passed a walker on my side of the road by slowly moving over the center line to the other lane to give the pedestrian a wide birth. The lane departure migration system was turned on. I did not use a turn signal. There was not a car behind me or approaching me in the opposite lane. The car started to warn me I was going out of my lane by shaking the wheel and flashing a brake/lane departure warning at me. I ignored it since I didn’t want to hit the pedestrian and continued to move into the other lane. Then the car took over the wheel, braked and brought me almost to a complete stop suddenly. If a car had been following behind me, I would have been rear ended. I no longer trust the lane departure warning system. If I forgot to use a turn signal on the highway or suddenly had to leave my lane on the highway to avoid a car or object, this system could cause a serious accident. Thank you!
The automatic collision avoidance system continually gives false warnings, shaking the steering wheel and beeping, while flashing a brake warning. This occurs even if there is no other traffic on the road, which could cause an accident by startling the driver when it unexpectedly activates. The automatic brakes are also overly aggressive, which could cause a rear end collision.
The automatic emergency braking system will sometimes just start flashing as if there is an object in front of me. There are no objects in front of me and it would flash. There has been 2 occasions where the vehicle would slam on the brakes and then release even though no objects are on the road. This has happened at least 10 times where the warning would flash. Also, the adaptive cruise control would slam on the brakes even though we are following at a safe distance. Of all the times I have used the ACC, the car would slam on the brakes 80% of the time.
My Honda often displays the brakes warning and on rear occasion apply brake in response to oncoming traffic on two-lane roads. I already went with onboard camera recalibration at one of the safe glass location but this problem persist on narrow two-lane roads.
My 2020 Honda Pilot has stalled 4 times in the past two weeks after the auto engine idle occurs at a red light. The engine will shut off automatically, but when I lift my foot from the brake, the car engine does not turn back on, and the car shifts into park, and acts as if stalled. In order to get the car to restart, I have to power down completely, open the driver side door(!!!) and “reset” the whole system before I can apply the brake and press the ignition button. Even then a couple of times it doesn’t start for me doing that, and I have to cycle through the entire process a second time. This happened to me with my 3 children in the car twice on very busy (50mph) roads, and is incredibly dangerous. The second major issue I have noticed, but less frequently (about 3-4 times in the past 6 months), is that the auto braking system will randomly alert and apply the brakes while I’m driving down a straight road with no traffic in front of me! Needless to say, terrifying. This thankfully only lasts a few seconds before I regain control of the car, but also incredibly dangerous. I am scheduling service with Honda to evaluate ASAP, but I have read *many* accounts of the exact same problem online and every single person says Honda has never been able to find any cause. Some say replacing the battery helps, others say the stalling issue remains after battery replacement. If we can’t solve this problem, or have the auto engine idle completely and permanently disabled, I will be selling this car very soon. 16,104 miles driven as of today.
Vehicle brakes automatically when operating at highway speeds when passing a vehicle that is either moving slowly or stopped in a turn lane waiting to turn left. Occurs when Collision Mitigation System is in both the on and off position and when cruise control is engaged and disengaged. This has occurred approximately twice a month since purchasing new in July of 2020. Vehicle also breaks when encountering an approaching vehicle on the highway while going around a corner when turning to the right. One time the vehicle behind me almost hit me and had to go onto the shoulder to avoid a collision. I reported this to the Honda dealer in the winter months and they said it was likely caused by road salt. It's now June and there is no road salt and problem is still occurring. The orange break indicator when on turning the automatic breaking.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Honda Pilot?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history