Engine died while driving and it wont start
2017 Honda Ridgeline: won't start
5 of the 349 complaints about the 2017 Honda Ridgeline describe won't start.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 1
Won't start by model year
What owners say
The Stop/Start button does not start or stop the engine when pushed. Honda has an "extended warranty" but will only honor the warranty "if a code has been set" regardless of the error messages displayed on the dash or the failure of the button to function While an extended warranty is of some value, in my opinion, the failure of the "Stop" button to stop the engine immediately when required (which happens frequently) creates a safety hazard and should result in a recall rather than simply an extended warranty, which has limitations of time and mileage in addition to the "circumstances" (i.e. the "trouble code must be present")
My wife was driving our 2017 Honda Ridgeline when the engine suddenly stopped running and she lost power steering. She was able to coast a short distance as close to the side of the road as possible. Luckily she was only a hundred yards or so from our house on a quiet side street, however if it had been 20-30 seconds earlier she would have been on the highway or in the middle of a major intersection. There were no warnings or any other indication of a problem. The engine would not start despite a full charge on the battery. After towing it to the dealer for service, the engine was completely seized and they diagnosed it as the connecting rod bearing. The only remedy offered was full engine replacement. Hours after paying $9k for the repair, we saw news articles about the federal safety agency Campaign 23V751000 for 2017 Honda Ridgelines regarding a manufacturing error for the connecting rod bearing causing engine wear and may cause the engine to seize. Exactly the issue with our 2017 Ridgeline. Our VIN does not show in the campaign, so I believe Honda has mistakenly narrowed the breadth of the campaign or surreptitiously removed our VIN by the dealer since we had already paid on our own. There is also no way for me to verify that the replacement engine will not suffer the same issue. We opted for a used engine over OEM to save money, but were intentionally not warned about the recall before making the choice.
Power train PCM failure caused gauge cluster to become unresponsive. While the truck was idling while connecting a trailer the gauge cluster went blank. I then attempted to shut down and restart the truck and it would not start leaving me stranded. While I did eventually get it started by replacing several fuses once it was running it had no turn signals and had an error message for the emissions system. Ended up taking to dealership and was told the PCM had failed. Truck was 49 months old and had 45k miles.
After sitting for two hours, in wet slushy conditions came out to start the car, dash lights (warning icons) flashing at very high rate of speed. Dome lights barely on very dim light car had a extreme power draw (short). Would not start and could not get anything to work but door locks from inside of the vehicle, fob would not do anything. Honda roadside called and vehicle towed to david hobbs honda. When removed from the tow truck vehicle started and worked as it should, dealer found nothing wrong, kept it and second day and found nothing wrong and had me pick it back up. Was told when it happens again call us. Not happy with unreliable 2017 honda ridgeline!!!! I feel it is likely the same electrical draw caused by your recall for under truck bed electrical harness that I had to inform dealer about, but was told nothing can be done until honda sends me a recall letter and they are not allowed to contact honda to report the condition. I think by VIN is not included in your recall, but believe its only because others have not reported this type if issue yet! Vehicle sitting in parking lot, when I attempted to start and that is when issue came to be. I have about 7000 miles on it now.
Service bulletins that may apply
- Torque converters may not have been manufactured to proper specifications
- Dealer Message
- Torque converters may not have been manufactured to proper specifications
- MIL flashes and vehicle will not accelerate, low power
- The MIL flashes and vehicle will not accelerate, low power
- Torque converters may not have been manufactured to proper specifications
- Dealer Message- American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot,...
- Dealer Message
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
- Risk
- A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
- Remedy
- Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XG1 and GG0.
Recall number 23V751000 · Recall details
Questions about the 2017 Honda Ridgeline won't start
Is won't start a common problem on the 2017 Honda Ridgeline?
5 of 349 owner complaints about the 2017 Honda Ridgeline (1%) mention won't start. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2017 Honda Ridgeline?
There is 1 recall and 27 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Honda Ridgeline
Backup camera 75Knocking 54Engine failure 45Check engine light 23Loss of power 20Warning lights 14Shudder 13Stalling 11Harsh shifting 10Screen failure 10Jerking 10Transmission failure 10Adaptive cruise 8Fire or smoke 6Fuel pump 6Headlights 6ABS 5Collision warning 5Hesitation 5Misfire 5Overheating 5Water leak 5
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