The contact owns a 2019 Honda Ridgeline. The contact stated that the rear-view camera was inoperable, and a black screen or a flashing screen was displayed. The contact referenced the federal safety agency Campaign Number: 22V867000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
2019 Honda Ridgeline driver assistance problems
18 complaints (8% of all complaints for this car). Typical mileage when it fails: 35,000.
- owner complaints
- 18
- of this car's complaints
- 8%
- typical mileage
- 35,000
- crashes
- 0
- recalls
- 1
Which part fails
- Sensing system: camera7
- Rearview system braking2
- Automatic emergency braking2
- Warnings1
- Blind spot detection1
- Adaptive cruise control1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Honda Ridgeline driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
- Risk
- An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's number for this recall is 6RW.
Recall number 22V867000 · Recall details
Related investigations
Rear-View Camera Failure
On November 23, 2022, American Honda Motor Co. (Honda) filed recall 22V‑867 to address a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. On May 3, 2024 Honda filed another recall, 24V‑321, relating to the loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. The production parts recalled under 24V‑321 and the parts used for the remedy in 22V‑867 used the same supplier and materials for critical components in the RVC wire harness. As such, on June 26, 2024, ODI opened Recall Query RQ24011 to investigate the long-term suitability of the remedy in recall 22V‑867. After receiving 14 total reports of RVC wire harness failures in vehicles that received the remedy for recall 22V‑867, the federal safety agency upgraded the RQ investigation to this Engineering Analysis (EA25003) to further assess these failures. Recall 22V‑867 states that the RVC wire harness was manufactured with a protective corrugated tubing that was insufficient to protect against bending wear and zip ties that were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after the tailgate is repeatedly opened and closed. This ultimately results in the failure of the RVC to display an image due to a lack of connectivity. Hondaâs remedy, as identified in the recall filing, was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. Recall 24V‑321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Hondaâs remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V‑867 and the production parts recalled under 24V‑321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened this investigation. To date, ODI has received 4 allegations of RVC failures. Honda reported a total of 27 complaints of RVC failure. ODIâs analysis of these reports revealed that the majority of these reports are related to different failure modes within the RVC or harness. Thus, these reports cannot be attributed to the durability concern being assessed in this investigation. During the investigation, ODI utilized the federal safety agencyâs Vehicle Research and Test Center (VRTC) to analyze further the potential safety related consequence and frequency of the alleged failures. VRTC surveyed owners of the subject vehicles in Ohio to collect additional information on the presence of RVC wire harness failures in vehicles subject to recall 22V‑867. VRTC also performed inspections of select vehicles identified from the survey responses. The survey responses received and results of inspections did not show any RVC failures resulting from wire harness damage. Additionally, VRTC completed durability testing on the subject wire harness in an attempt to duplicate the failure mode. The test results indicated that the subject part is not expected to fail within a reasonable vehicle life span. As a result of ODIâs analysis of the field data and available test data, this Engineering Analysis is being closed without further action. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
EA25003
Rear-View Camera Failure
On June 26, 2024, the Office of Defects Investigation (ODI) opened a Recall Query (RQ24011) to assess the long-term suitability of the remedy for recall 22V‑867, which was filed on November 23, 2022 by American Honda Motor Co. (Honda). Recall 22V‑867 addressed concerns of a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. Recall 22V‑867 states that the RVC wire harness was manufactured with a protective corrugated tubing which was insufficient to protect against bending wear and zip ties which were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after repeated opening and closing of the tailgate. This ultimately results in the failure of the RVC image to display due to a lack of connectivity. Honda’s remedy identified in the recall filing was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. On May 3, 2024, Honda submitted recall 24V‑321 to ODI, addressing concerns of a loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. Recall 24V‑321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda’s remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V‑867 and the production parts recalled under 24V‑321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened RQ24011. To date, ODI has received 1 allegation of a 22V‑867 remedy RVC wire harness failure. Honda indicated that it is aware of a total of 14 reports regarding remedy RVC wire harness failures associated with Recall 22V‑867. Additional remedy parts may not have yet seen sufficient wear to induce the failure. ODI also believes further testing is necessary to assess the potential failures in these parts. RQ24011 is being upgraded to an Engineering Analysis (EA25003) to further assess the scope, frequency, and potential safety related consequences of the Rear View Camera harness failures in 2017-2019 Honda Ridgeline vehicles. To review the ODI report cited in the Closing Resume ODI Report Identification Number document, go to
RQ24011
What 2019 Honda Ridgeline owners say
Most recent owner complaints, unedited.
i was driving abut 25 miles per hour on [XXX] . i split second my car start shake and rapidly stop . All electronic messages were displayed . My all safety fixtures stop working included air bags. I almost hit other car . Other cars start honk on me . i was able to move slowly to dealer about 5 miles per hour . distance was only half of mile . After diagnostic i was inform my crankshaft is bad . i received bill for 3832.57 $. i contacted Honda with concern about this safety problem specially i learned from dealer mechanic there is ongoing problem with this engine on Pilots Ridgelines and Odysseys models . Honda opened case Case #: [XXX]. i had safety concerns specially i was towing boat few days before. On highway speeds this could have catastrophic consequences for me my family and other people. i offered Honda old parts for investigation and determination of root cost of this problem. Honda wasn't interested this at all. They was interested how many times i serviced vehicle in this dealer . Honda knew about this ongoing problem . What I'm looking for is safety recall on this dangers issue and reimbursement for my expects. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking feature was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
While driving on the highway, the BLIND SPOT INFO SYSTEM PROBLEM and TRANSMISSION SYSTEM PROBLEM came on. Vehicle was driving normal but I notice all the BSI alert, Rear Camera stopped working. I drove the vehicle to Autozone. I had them.pull the DTC code which was P0741. While reading the ODB, the dashboard lit up, I clouding brake failure, the PRND came on. Once I got home, 49 miles later, I turned off the vehicle and when I restarted the DTC was gone. The vehicle currently has 132208. The DTC came on at about 132159.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and the dealer stated that once the vehicle had experienced the failure listed in the recall, the vehicle would be repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.
Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything.
Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle.
The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera.
Questions about the 2019 Honda Ridgeline driver assistance
Does the 2019 Honda Ridgeline have driver assistance problems?
Owners have filed 18 complaints about the driver assistance of the 2019 Honda Ridgeline, 8% of all its complaints.
At what mileage do 2019 Honda Ridgeline driver assistance problems start?
The typical (median) mileage in owner complaints is 35,000 miles.
Was there a recall on the 2019 Honda Ridgeline driver assistance?
Yes, 1 recall: 22V867000. Check your VIN to see if your car still needs the free repair.
What year does the Honda Ridgeline have the most driver assistance problems?
The Honda Ridgeline model years with the most driver assistance complaints are 2017 (53 complaints), 2018 (38 complaints) and 2020 (32 complaints).
Other 2019 Honda Ridgeline problems
Fuel system 73Engine 44Transmission 36Electrical 35Body 22Brakes 14Visibility 8Acceleration 5Airbags 4Locks 3Suspension 3Seat belts 2Steering 2Lights 1Seats 1
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