The contact owns a 2013 Hyundai Elantra. The contact stated that there was a lot of play in the steering wheel, and the steering wheel moved back and forth with no resistance while the vehicle was being driven or while idling. There was a loud clunking noise coming from the steering column while turning the steering wheel to the left or the right. The vehicle was taken to a certified mechanic, who diagnosed that the steering column flexible coupler had failed and caused the wheels to not respond correctly while turning the steering wheel. The contact was informed that the steering column flexible coupler needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
2013 Hyundai Elantra: harsh or hard shifting
39 of the 1,317 complaints about the 2013 Hyundai Elantra describe harsh or hard shifting.
- owner complaints
- 39
- of this car's complaints
- 3%
- typical repair cost reported
- $400
- typical mileage
- 75,000
- recalls
- 0
Harsh or hard shifting by model year
What owners say
My steering wheel has been shaking and having a clunking sound when I accelerate over 60 miles, go over any bumps, and turn. I had my mechanic diagnose it and I was told the steering coupler was bad. I did some research to see if it was a recall and it wasn't. Then I saw on Hyundai.com then I could check my VIN and verify if my vehicle qualified for the extended warranty for this issue. My vehicle qualified however after contacting customer service directly to verify, they advise me my vehicle did not qualify because of being over 100,000 miles. Prior to contacting them I saw that they had a statement saying that this issue was not safety related. I didn't believe that to be correct because my mechanic told me otherwise, and information I saw regarding Google searches said the opposite. Also, my own experience whenever that shaking of my steering wheel occurs I literally have to use both of my hands to control it. Therefore I believe it is a safety issue that absolutely needs to be revisited as being such. I was advised on that call to take it to the dealership and have them diagnose it and advise headquarters directly however I made it clear that I did not want to have to incur a diagnostic fee when the initial diagnostic I had was free and I have the estimate breakdown from my mechanic. And I did not believe that there should be any diagnostic fee for a safety concern. I did advise them that I was going to contact the federal safety agency and advised them of this circumstance in order for it to be reviewed.
2013 Elantra coupe se.The car wanders on the highway like a boat constantly left and right all over the lane and if/when you hit a dip or bump it REALLY throws the car around! There's Obviously issues with the suspension on a MULTITUDE of these model/year vehicles if not ALL of theml. It is VERY dangerous and needs to be addressed and recalled. I do not have an alignment issue as the tires brakes rotors and calipers are all new no dragging /pulling etc and the tires are properly pressured as well. Extremely well maintained car by the owner EXTREMELY poorly Engineered by the Maker! The steering coupler has been replaced also taking the play out of the wheel as those things are a small rubber "cog wheel" that wears completely to nothing causing severe play and a clunking noise in the wheel between the turning of left or right as that component acts as a spacer/gear/vibration absorber between the steering shaft and the steering assist helper motor gears these cars ALSO were sold knowing they were piston slap engines yet Still never issued a recall until YEARS and multi millions of complaints later only to only cover certain years and models yet they All had the same engine. Imagine the IDIOCY! I will NEVER purchase a Hyundai or a Kia EVER again rest assured! I do my research and homework on every potential item I'm looking into possibly getting yet Nowhere at the time was there any info regarding they were piston slap engines turning these out by the multi millions and trying to hide the fact until they no longer could. Disgustingly Sad that they do not stand behind there product!
My steering wheel is making.a clunking noise and I called Hyundai and informed them and they told me the extended warranty has expired since last year. Lots of Hyundai 2013 consumers complained about this issue and it’s an expensive fix. Please advice [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Every time my steering wheel is moved slightly, It makes a clicking/clunking sound. It has progressed overtime while driving and an inspection cannot be passed due to it. I know many people whose Hyundais have been recalled because of this exact thing, and mine is not telling it is.
I have steering issue with loud clunking coming from steering wheel, it is my understanding that this is a coupler issue that Hyundai had placed a extended warranty on up to 10 years from delivery when I'm coming up on but up on, however when I check with Hyundai I'm told that my VIN is not covered by this extended warranty and I'm concerned that this could fail completely causing possible safety issue. I'm told repair will cost 450 dollars which is not in my budget. I'm sure I'm not alone so I'm adding my voice to others that can or should not have to afford such a repair.
The steering coupler failed, causing the tires to turn back and forth (oscillate) while the driver held the steering wheel steady. The vehicle went out of control and spun out on wet pavement. The driver could feel the steering wheel go thunk-thunk-thunk back and forth, as the servomotor for the electric power steering system went out of control. The failed coupler is between the servomotor and the power steering rack. The free play from the defective steering coupler allows the electric power steering system to turn the tires WITHOUT any input from the steering wheel or driver, causing the vehicle to become unstable and spin out. Hyundai has a TSB on this issue [XXX] , but Hyndai says that this issue is a non-safety clunk noise. FALSE. This is a safety issue where the electric power steering system turns the tires (wheels) back and forth WITHOUT driver input. This causes the vehicle to become unstable, almost killing my wife. This IS a the federal safety agency safety issue, not a noise complaint. Hyundai falsely classified this problem as a noise issue, not a safety issue. This is a known defect that is falsely classified as a non-safety issue, escaping a the federal safety agency recall notice. This is a safety issue where the steering becomes unstable as the servomotor goes crazy due to the extra play or slop in the failed coupler. The safety issue is unrecoverable on wet or snowy pavement. On dry pavement it is annoying and unstable. This issue is also very dangerous and causes oversteer (spin outs) when the wheels hit an expansion joint at an angle. The vehicle oscillates and spins out, as the electric power steering system becomes unstable. It is terrible. This TSB needs to be reclassified properly as a safety recall. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My steering wheel has a clunking sound and you can feel it in the steering wheel when moving the wheel slightly to the right and left
While driving the steering made a clunking noise and the ability to turn the steering wheel was affected. At low speeds the steering wheel is pulling and feels like there is a loose spot in the turning radius of the steering. After researching, the possible issue is the 926-990 Flexible Steering Coupler.
When I turn the wheel there is a loud clunking noise
I own a 2013 hyundai elantra with around 53k miles at the time of making this complaint. My problem was that the steering coupler failed and would cause the steering wheel to make a clunking noise when steering left and right. Also when i go over a bump my steering wheel would vibrate and on top of that my car would sometimes drift slightly left or right which puts me at risk for an accident. thankfully i didn’t get into one. From what i’ve heard this is a common problem with these cars and had the coupler replaced which seems to fix the problem and am upset i had to fork out over 600$ to fix it at a hyundai dealer on the day of March 6 2023 and i was hoping i was covered under a warranty but per the hyundai dealer employee he said i wasn’t covered since the warranty expired. i wasn’t the first original owner of the car so the car is past the 10 year warranty period per the dealer employee, i owned it for about 5 years. wish hyundai would extend the warranty or recall this problem on these trash cars.
The steering coupler has gone out on the car, resulting in a clicking/clunk noise when moving the steering wheel. Confirmed by two separate independent service centers who were able to replicate the problem and identify the issue. The part costs $13.99 to replace but looking at a cost of over $500 to replace for labor.
Service bulletins that may apply
- This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with...
- If you are servicing an applicable vehicle with the following symptoms and DTC, follow the Service...
- The automatic transmission warranty repair policy authorizes in-dealership repairs of the following...
- This TSB provides a procedure to diagnose and repair a transaxle for the following Incorrect Ratio DTC...
- If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown...
- This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the...
- Before installing an automatic transmission, check the depth of the torque converter in the case to...
- This bulletin provides information on components, attributes, and precautions of the 7-SPEED dry-type dual...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Hyundai Elantra harsh shifting
Is harsh or hard shifting a common problem on the 2013 Hyundai Elantra?
39 of 1,317 owner complaints about the 2013 Hyundai Elantra (3%) mention harsh or hard shifting. The model year with the most reports is 2013.
How much does it cost to fix harsh or hard shifting on the 2013 Hyundai Elantra?
Owners who mentioned a price put the repair at about $400 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Hyundai Elantra?
There are 0 recalls and 23 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Hyundai Elantra
Airbag light 109Knocking 85Steering noise 76Engine failure 70Stalling 54Check engine light 53Won't start 47ABS 36Headlights 31No deployment 29Tire blowout 29Grinding brakes 28Fire or smoke 28Sunroof shattered 25Power steering loss 21Brake failure 20Pulling 20Jerking 19Loss of power 19Sudden acceleration 17Warning lights 13Steering lock-up 12Misfire 11Adaptive cruise 10Key fob 10Hesitation 9Seat belt 6Wipers 6Battery drain 5Won't shift 5
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