2015 Hyundai Santa Fe: sunroof shattered

Filed May 15, 2024 · CA

While driving, there was a very loud pop, following by the sound of glass shattering. I was unable to tell which window was broken since it was dark outside (early morning before sunrise), but I could hear wind coming into the car. I pulled over and inspected my car, and that is when I noticed that the middle portion of the panoramic sunroof was completely shattered. Fortunately, the inside cover was closed, otherwise the glass would have fallen on top of my head & covered me in broken glass from the sunroof, as well as the front and rear seat passengers. I am grateful that my children were not in the car with me when this occurred. My safety was at risk 1), due to the loud pop/explosion sound which startled me & caused me to swerve while driving. 2) the shattered glass falling from the sunroof onto my head and the rest of my person, as well as any passengers, could have caused serious injury especially if glass had fallen into the eye of anyone inside of the vehicle, especially the driver. This could have endangered others by causing me to collide with another motorist on the roadway. Prior to the shattered sunroof, there were no warning signs to indicate anything like this would happen. No warning lamps, no visible defects, issues, or other symptoms of failure were present before this occurred. The issue of exploding sunroofs has been a well-known issue with Hyundai vehicles with panoramic sunroofs and resulted in a recall for some models of Hyundai. I contacted a local dealership after my incident, and he was aware of the unexpected shattering of the sunroofs, but advised that my vehicle was out of warranty, and that my model year was not included in the recall group, and therefore it was not covered for the incident. There are many online forums that discuss this issue for various Hyundai vehicles in the USA & Canada, including class action lawsuits regarding the issue. Photos taken of the damage for insurance claim. Stress marks seen in photos.

Filed Mar 5, 2024 · Visibility · 128,000 miles · AZ

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the panoramic moonroof suddenly shattered, raining shards of glass down on the vehicle’s occupants. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 128,000.

Filed Apr 24, 2023 · CA

Hello. My sunroof glass was shattered while I was driving with a large boom sound. My vehicle has a total mileage of less than 70000 miles an it was under extended warranty. Hyundai refused to bear the repair cost.

Filed May 26, 2021 · Electrical · TX

The sunroof screen will not close therefor is no protection if the sunroof were to shatter. The problem has been confirmed by the dealer. It is not covered by the warranty. There were no warnings prior to the incident. I have tried to close it regularly and it still won’t close.

Filed Feb 1, 2021 · Body · 94,000 miles · AZ

Panoramic sunroof exploded over my head while I was driving, just starting to merge on the freeway.

Filed Oct 25, 2017 · 38,000 miles · VA

A portion of the sunroof inexplicably shattered. The vehicle was stationary and parked at the time, though there was nothing above, around or even near the vehicle to cause the damage.

Filed Jul 4, 2017 · 18,780 miles · CO

While driving my hyundai santa fe down a highway at normal speed, the panoramic sunroof on the vehicle shattered. There were no cars ahead of me to cause a rock to fly into the roof and crack it. There was an extremely loud pop sound when this issue occurred. This happened while my family and I were driving back from a holiday trip. Read online that many others are having a similar situation with their panoramic sunroof on their hyundai santa fe.

Filed May 29, 2017 · Visibility · 11,480 miles · CO

Panoramic sunroof shattered while driving. It initially left a large hole about 2 ft by 3 ft which increased over the next 2 hours as I limped home. Thousands of pieces of glass ended up inside the overhead sun shade and inside the car. I was driving on a highway late at night and there were no rocks or other flying objects that could have hit my car when this occurred.

Filed Nov 22, 2016 · Visibility · 15,000 miles · MA · 2 injuries

Tl* the contact owns a 2015 hyundai santa fe. While driving approximately 65 MPH, the driver heard a loud explosion. The driver noticed that the sun roof shattered and pieces of the sun roof glass began to fall. There were minor injuries to the driver's and passenger's heads that required medical attention. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000. Updated 01/31/17

Filed Oct 26, 2015 · Visibility · 5,500 miles · NC

Tl* the contact owns a 2015 hyundai santa fe. The contact stated that while at a automatic vehicle wash and during the drying cycle, the sun roof shattered. As a result, glass and water entered the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 5,500. The VIN was not available.