The vehicles panoramic sunroof shattered while driving. This created an unsafe situation and the insurance company still has not fixed in 6 months.
2013 Hyundai Santa Fe: sunroof shattered
21 of the 605 complaints about the 2013 Hyundai Santa Fe describe sunroof shattered.
- owner complaints
- 21
- of this car's complaints
- 3%
- typical mileage
- 25,000
- recalls
- 0
Sunroof shattered by model year
What owners say
While driving the Panoramic Glass Roof exploded on its own.
While driving the sunroof glass exploded/shattered on its own. This was confirmed by Denbigh Body and Painting. Luckily, I had the headliner closed so only a few pieces of glass got through, but no injury occurred.
The rear section of the panoramic sunroof spontaneously shattered while I was driving at approximately 45 MPH on a sunny day, temps in upper 50s. There was a very loud noise followed by cracking sounds, indicating that the glass was cracking and spreading across the pane. The glass did not fall through but is cracked across the entire pane. No evidence of any impact from road debris.
Driving down the interstate, no other cars in front of me, sun roof exploded. As safety glass, millions of pieces of glass.
While driving down the highway, our sunroof just exploded. Sounded like a bomb. I looked around and the sunroof was gone and glass was falling all over my husband and me. We had to pull off the road. This could have been a disaster. I believe hyundai is at fault and should have to replace the sunroof, after doing a google search and seeing how many others this has happened to.
A friend and I were traveling from richmond, tx to port aransas, tx on friday, april 8, 2016 when the panoramic sunroof spontaneously shattered in corpus christi (on the crosstown expressway - sh 286). It sounded like a gunshot and then the plastic roof covering started to flap indicating the roof had been damaged. We were not following closely behind another vehicle and neither of us noticed a rock or any other object in front of us. After the initial frightening noise, I quickly pulled off the freeway and onto the feeder road pulling into a gas station. The roof had shattered into small pieces. We were able to find a hyundai dealership in corpus christi not far from where the incident took place and slowly made our way there. The manager at that location told us he had known of this happening to the hyundai veloster panoramic roofs. He arranged a rental agreement for a temporary sub vehicle and we were able to continue to our destination. At this moment (monday, april 11, 2016), my santa fe is being assessed at the corpus chrisit dealership. Outcome unknown. Two photos included of damage.
My wife was driving down the interstate at about 70mph on wednesday 2/24/16 in charlotte, nc when all of the sudden the sunroof exploded with our 3 year old and 2 month old in the back seat. The shade was back and glass dropped down on all of them. My 3 year old had some very small cuts on her face. There were no vehicles or bridges near the vehicle when this happened. The vehicle was towed to the dealership and they advised that they were going to put it in as a warranty claim with hyundai because they had another one, same year make and model, come in the week before with the same thing. After googling it, I have read several incidents where this has taken place. I would like to see a recall on this due to the safety concerns that it poses. She could have been startled and lost control of the vehicle. If you look closely you can see that the glass goes up out of the vehicle, not down. I believe that it would be going down had something hit it.
I was heading home around 9 pm last night and only a few blocks from home when I heard a loud "pop" that sounded like a gun shot. I looked around and didn't see anything out of the ordinary but a few seconds later I started to hear tiny pieces of glass falling down on my sunshade under the panoramic sunroof on my 2013 hyundai santa fe sport. When I got home, I saw that the front half of my sunroof had spontaneously exploded. Luckily, the sunroof and shade were closed when it happened, and I wasn't hurt, but it scared me to think it could have happened when the roof was open or while driving on the freeway! When I took my car into the dealership today, they said the roof had not been recalled and it was not covered under warranty. I had to open a claim with my insurance to start the repair. This is a huge defect and safety issue and hyundai needs to take responsibility for the problem and cover the cost of repairs and my rental car. Ordering the parts and having them shipped from overseas and the repairs are estimated to take at least a week, if not two. Simple research on the internet has lead me to many other complaints of exploding sunroofs on hyundai's and other vehicles manufactured at the same plants such as kia and ford, as well as numerous photos of vehicles with identical damage. Hyundai has acknowledged the problem, yet my local hyundai dealership will not recognize it as a recall.
Tl* the contact owns a 2013 hyundai santa fe. While driving at 60 MPH, a loud abnormal sound emitted before the sun roof exploded without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 83,590.
Tl* the contact owns a 2013 hyundai santa fe. While driving at approximately 70 MPH, the sun roof shattered. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,500.
While traveling at 70 MPH a loud explosion was heard and the panoramic sunroof exploded covering me and my passenger in shattered glass causing minor cuts to one of us. No object appeared to hit the car. Glass covered the occupants as well as any following vehicles potentially causing damage. No object was found to indicate that the vehicle was struck. The glass was pushed outwards as though it was pushed from inside the cabin.
Service bulletins that may apply
- N certain areas, a vehicle’s underbody may exhibit corrosion due to road salt usage
- Underbody corrosion due to road salt usage
- Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships
- The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000...
- Hyundai: information provided regarding inspection, repair and/or replace procedures, on certain vehicles,...
- Summary to be provided on a future date.
Related recalls
No recalls on record for this model year.
Questions about the 2013 Hyundai Santa Fe sunroof shattered
Is sunroof shattered a common problem on the 2013 Hyundai Santa Fe?
21 of 605 owner complaints about the 2013 Hyundai Santa Fe (3%) mention sunroof shattered. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Hyundai Santa Fe?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Hyundai Santa Fe
Engine failure 100Stalling 64Check engine light 62Knocking 47Fire or smoke 40Oil consumption 34Loss of power 29ABS 28Pulling 19Hesitation 18Won't start 17Steering noise 15Harsh shifting 10Headlights 10Jerking 8Door locks 7Won't shift 7Fuel gauge 6Adaptive cruise 5Fuel pump 5Misfire 5Slipping 5Warning lights 5Wipers 5
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