my door lock actuator has gone out once again and it seems to be a common issue i believe it could potentially be a safety hazard if the actuator goes out and driver is unaware could potentially get drivers or other passengers stuck in vehicle.
2013 Hyundai Santa Fe: doors won't lock, open or latch
7 of the 605 complaints about the 2013 Hyundai Santa Fe describe doors won't lock, open or latch.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 4 service bulletins for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
2013 hyundai santa fe sport. The door locking mechanism is not functioning. Even while I am driving it will say my door is ajar. When I lock the doors they automatically unlock themselves. The alarm goes off for no apparent reason while I am at work. I am constantly having to go out to the parking lot to turn it off. I have yet to take it in to be looked at because I do not have the money for repairs. 3 months after buying this car the motor blew up and luckily there was a recall so it was fixed at no charge to me. I have problems with the fuel door not wanting to open. I usually have to have someone pull the lever while I am trying to open the door at the same time for it to open.
Right front passenger door latch broke. Pin holding two components of latch failed resulting in inability to close door completely. Black plastic or other protective material covering latch assembly disintegrated with apparent wear, exposing pin which holds two components of latching/locking mechanism as shown in attached photos. Replaced part which required removal of inner door panel. Now driver's door beginning to make same abnormal sound at closing as well as right rear passenger door.
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the rear driver’s side door would not open from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 118,000.
There is an issue with the passenger doors locking and unlocking. The driver door locks work without issues. This happens when using the key fob and the lock/unlock button inside the car.
My 2013 hyundai santa fe limited has previously had two of four door latch assemblies fail. One was replaced under warranty one I paid the dealership to replace. Now a third latch assembly has failed. There are two tsbs against this failure (14-01-004-1 and 14-01-004) specifically for the 2013 hyundai santa fe yet the dealership says my vehicle is not included. This is a serious safety issue as when it occurs you have no ability to receive any safety information from the cars monitoring system because the entire display just says "door ajar"
Took 2013 santa fe sport 2.0t awd in for routine appointment at local hyundai dealer to have warranty service on fuel filler door (which was not operating due to failure to re-connect solenoid during prior recall - before delivery - for door locks) and also to check on "tappet noise" in engine. Confirmed these would be warranty items before leaving. Stunned to receive call later that afternoon informing me that metal was found in engine oil and hyundai would replace engine, and wanted old engine for inspection. Approximately 1,000 miles on odometer. Vehicle was operating normally. Tappet noise typically subsided after "cold" (I.e. Garaged) start-ups. Experienced one engine "backfire" at low speed on service road just after leaving dealer lot ..... Day of purchase. Also experienced some very minor hesitation / stumble on occasion when accelerating after full stop. Otherwise engine performing normally at city and highway speeds. Now suspect that "tappet noise" might have been piston slap! Noise was worst after releasing gas pedal at about 1,000 RPM, with RPM falling. Sounded like an old farm tractor. Dealer says they just finished replacing engine on another 2013 santa fe today. Lousy feeling to have lemon law as the only safety net after trading in a perfectly good 4wd truck, and then pay thousands more!
Service bulletins that may apply
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
- Risk
- If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1‑855‑671‑3059. Hyundai's number for the recall is 163.
Recall number 17V358000 · Recall details
Questions about the 2013 Hyundai Santa Fe door locks
Is doors won't lock, open or latch a common problem on the 2013 Hyundai Santa Fe?
7 of 605 owner complaints about the 2013 Hyundai Santa Fe (1%) mention doors won't lock, open or latch. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2013 Hyundai Santa Fe?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Hyundai Santa Fe
Engine failure 100Stalling 64Check engine light 62Knocking 47Fire or smoke 40Oil consumption 34Loss of power 29ABS 28Sunroof shattered 21Pulling 19Hesitation 18Won't start 17Steering noise 15Harsh shifting 10Headlights 10Jerking 8Won't shift 7Fuel gauge 6Adaptive cruise 5Fuel pump 5Misfire 5Slipping 5Warning lights 5Wipers 5
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