2013 Hyundai Santa Fe: hesitation when accelerating

Filed Sep 6, 2022 · Engine · MS

A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.

Filed Sep 15, 2021 · Engine · FL

On Saturday, September 11, 2021 while driving, the engine light came on and the car started to to hesitate a little. We were able to make it home and to a mechanic. The mechanic said the engine seized up and now needs to be replaced. There was a recall on this model due to this very thing but my car was not part of the recall. Hyundai is now saying the 10year/100,000 mile power train warranty only applies to the original owner. I have never missed an oil change, I'm up do date on all the manufacturers recommendation for service for the mileage, which is just under 94,000. I feel they should be responsible. Thank you.

Filed Jun 12, 2021 · Electrical, Engine · CO · fire

We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and I got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car. There were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and I would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle. We have no idea what caused the fire. The engine had been replaced by Hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.

Filed Mar 13, 2021 · Engine · IA

I drove to work and pulled in the parking lot the sante fe acted like it was hesitating. I checked everything and immediately drove it 1 minute across the street to firestone. They said it was compression in the 4th cylinder and changed the oil incase I needed to drive it to a dealer. I chose to tow. They uncovered the similar problem. They sent it up to warranty and it was denied twice. They dealer and the hyundai spokesperson for the dealer were shocked. I then spoke with a lesson to the warranty company and they refused again as it wasn't the "bearing". However the car engine was not torn apart to know, the cylinder is connected to the bearings, and the engines are proven junk over and over. A few years ago I had a recall for the oil had it fixed and was given a engine warranty to 120000 miles. I have 96000. But because now they have a "new" issue they are only covering if it's specifically the "bearing". Which they domt know for sure as they have taken the engine apart. And the dealer informed that if I would have brought in the car a few days prior it would have been covered. They had replaced engines for this exact problem. However my car was denied 1 day before the "new" rule went out to dealers. How shady is this. Now I have a 15000.00 piece of junk that hyundai won't even attempt to make right.

Filed Mar 13, 2020 · Driver assistance, Engine · 120,000 miles · IL

For the past 12-14 mos I've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted dec 2019 internal oil leakage. Oil light never came on. Most recently feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted mini $139 to start. When they emailed appointment confirmation, I confirmed appmt mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When I got there today I asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why I wasnt informed of this extended warranty as I received letter last year when I brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if I didnt use buzz words 4th mechanic told me I would have been charged more $. A mechanic 3 days ago said I needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic I pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like hyundai is aware of this problem & I read similar issues resulting in fires. I'm still payin on car.

Filed Dec 30, 2019 · Engine · 20,000 miles · VA

Many time my hyundai engine hesitates when starting off. Only does this occasionally. My 2013 sante fe has done this hesitation several times when I do not expect it to be done. The dealer has check it and adjusted it but still hesitates, but not often.dealer indicates that there is no recall. Happens when I am starting off.

Filed Dec 19, 2019 · Steering · 3 miles · FL · fire

2013 hyundai sante fe sport 'steering began a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction.' the problem will increased as 3 diferente certified mechanics already informed me. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage.' 'the replacement part is $6.88. Hyundai dealerships charge $400-$500 to replace it. The federal safety agency should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.' hyundai has issued several extended warranties for some models, even though they know its the same problems for all the models with this cheap rubber coupler. Most of this information was from other owner's complains, but the new information I have was from the hyundai service department. After replacing my engine in a recall (where my car stopped and fire started in my engine), I found out about this rubber coupler. Everyone from hyundai service dep knows this problem should be in a recall, but they just will do nothing to get it to the federal safety agency. They just stated 'the federal safety agency is the only one that can request for a recall.' today I spoke again with the hyundai service manager (at red hoagland hyundai winter haven, fl ), because after calling hyundai recall dep and being told that 'if the service dep decides that this replacement should be in a recall they could request for a extended warranty from the hyundai recall dep, or the federal safety agency needs to put a recall for this problem'. Its clear that everyone knows this problem should be in a recall and that it is a life threatening situation, but no one does anything about it. Are you guys waiting for some one to die because of this problem before putting a recall? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Sep 16, 2019 · Steering · 105,000 miles · TX

2013 hyundai sante fe limited (purchased new) - 8/2/19 steering began to experience a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction. The problem increased in the "hesitation", "lag", "play" experienced. Performed search on the internet and found that hundreds of owners of hyundai across many models and years experiencing the same problem. A number owners experiencing extreme problems, I.e., steering going out completely or locking up while driving. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage. While researching I found that, in fact, hyundai has issued several technical service bulletins. I have been the only owner of my vehicle. However, I have never received any notification of this potential very dangerous problem with an essential part to the safe operation of these vehicles. The replacement part is $6.88. Hyundai delearships charge $400-$500 to replace it. The federal safety agency should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.

Filed Sep 11, 2019 · Engine · 110,000 miles · GA

Tl* the contact owns a 2013 hyundai santa fe. While driving 45 MPH, the vehicle hesitated and seized in the middle of the road. There were no warning indicators illuminated. The contact was able to restart the vehicle, but it continued to hesitate while driving. The vehicle was towed to an independent mechanic where it was diagnosed that the bearing needed to be replaced. The contact associated the failure with the federal safety agency campaign number: 17v226000 (engine and engine cooling). The contact called hyundai of cumming (located at 750 peachtree pkwy, cumming, ga 30041, (470) 281-9228) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.

Filed Dec 2, 2018 · Engine · 85,000 miles · GA · fire

While driving down a 4 lane divided state highway I started to hear a clicking noise coming from front of car; but car was still running. Got worse and started hesitating a little as I pressed the gas pedal. I got stopped at a red light. When I started off from being stopped it would barely go, then it died. Within a few minutes I noticed smoke coming from the engine, got out and saw flames coming out of grill area and underneath the engine area. Called 911, car was on fire! I have many videos of the incident. I had no previous problems with the car before now.

Filed Dec 19, 2017 · Engine · 21,000 miles · FL

Engine appears to hesitate when taking off from stop. Severity seems to differ from day to day. Issue raised at dealer when vehicle was in for recall and they could not find anything wrong.

Filed Jun 9, 2017 · Electrical, Engine · 70,000 miles · NJ

I have brought this car to my local hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time I bring it to the service department they tell me nothing is wrong with the car. The one time I brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that I'm going to stall out while im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which I was just informed will be another few hundred dollars. My car is a 2013, I shouldnt be having the problems im having and shame on lester glenn hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems.