Shifter malfunction has appeared since I bought the vehicle new. Once I took it in, they said it was the software. The vehicle now skipped and hesitate in the lower gears. When in high gears ride fine. But once it stops and start driving again, lower gears won’t drive properly. Drives with hesitation and skips.
2023 Hyundai Santa Fe: hesitation when accelerating
5 of the 216 complaints about the 2023 Hyundai Santa Fe describe hesitation when accelerating.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Hesitation when accelerating by model year
What owners say
My 2023 Santa Fe Limited has 3,000 mils on it. At least four times it had low speed hesitation (lags then revs up for a few seconds). It’s a problem with the DCT (Dual Clutch Tranny) Hesitation pulling onto a highway poses a significant risk of a faster car colliding into my car. I called my car dealer and the service manager said they know they are having problems with this. He said they tried everything to remedy the problem but, there is no solution. They said the only way not to have the problem is to get a different car!!! Hyundai should have a recall on this hesitation matter before someone gets injured or killed. It’s a safety issue. The last time it happened will be the date of my incident report.
Driving up steep hill to my mom’s house car would not drive up, as it hesitated I pressed gas pedal to no avail. I turned off car, got out & nothing was blocking me. Turned car back on & accelerated, this time it went forward.
There is an extreme amount of hesitation/delay from when you depress the accelerator and when the vehicle accelerates. I have had multiple incidences (both from a complete stop and while already moving) where I depress the accelerator and there is a concerning amount of lag time before the vehicle initiates movement. This has almost led to multiple accidents. This defect happens in all drive modes. This issue appears to have gotten worse over the time we have owned the vehicle. We did not notice this issue earlier on. We bought the vehicle brand new in Dec. 23.
Throttle randomly cuts off or hesitates. It has done it about 15 times Dealer says no problem found. There is a lot of reports on the internet of the same problem.
Service bulletins that may apply
- This bulletin provides information related to a Transmission Control Unit (TCU) software update for some...
- Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the...
- DTC U028700 (Lost Communication With Trans Fluid Pump Module) set by the transmission Electric Oil Pump...
- One of the DTCs listed below, related to the high pressure electric oil pump (HP EOP). Follow the...
- This TSB provides information to diagnose the push button shifter operation.
- This TSB applies to certain vehicles with 8-speed transmissions that may have had a machining operation...
- If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or...
- The Shift-By-Wire (SBW) buttons have been made available as separate service parts for the SBW lever
Related recalls
No recalls on record for this model year.
Questions about the 2023 Hyundai Santa Fe hesitation
Is hesitation when accelerating a common problem on the 2023 Hyundai Santa Fe?
5 of 216 owner complaints about the 2023 Hyundai Santa Fe (2%) mention hesitation when accelerating. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2023 Hyundai Santa Fe?
There are 0 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Hyundai Santa Fe
Sunroof shattered 20Check engine light 15Adaptive cruise 12Loss of power 11Stalling 11Collision warning 9Engine failure 9Won't shift 9ABS 8Transmission failure 7Jerking 6Shudder 6Brake failure 5Fire or smoke 5Slipping 5
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