COMPONENT/SYSTEM: The powertrain launch control system — the Transmission Control Unit (TCU) and 8-speed wet dual-clutch transmission paired with the 2.5T engine — fails to deliver engine power in response to full accelerator input from a stop. The engine does not rev and the vehicle does not move for approximately 1–2 seconds despite the accelerator pedal being fully depressed, then power engages abruptly and violently. The vehicle is available for inspection upon request. SAFETY RISK: The failure occurs when launching from a stop into intersections and cross-traffic. In the most recent incident, I was turning left across the roadway from a stop with an oncoming vehicle approaching. I applied full accelerator and the vehicle did not respond at all for approximately 2 seconds — no engine response, no movement — leaving me stationary in the oncoming vehicle’s path. Power then engaged violently and without warning, causing the vehicle to lurch across the road. I was nearly struck. Similar events have occurred multiple times throughout my ownership; this was the closest to a collision. DEALER CONFIRMATION: Not yet inspected by a dealer. A dealer service appointment is being scheduled. OTHER INSPECTIONS: The vehicle has not been inspected by the manufacturer, police, or insurance representatives. WARNING LAMPS/PRIOR SYMPTOMS: No warning lamps or messages have appeared before, during, or after any of the events. The failure is intermittent and occurs without warning. The condition has been present since I purchased the vehicle in October 2022 and has occurred regularly throughout ownership — numerous occurrences over more than three years. No warning lamps have ever accompanied it. ADDITIONAL: Condition persists with Idle Stop & Go disabled, ruling out engine-restart delay. Same 8-speed wet DCT was subject to Recall 236 (the federal safety agency 22V‑746) on 2021–2022 models for similar throttle non-response; 2023 excluded despite identical hardware.
2023 Hyundai Santa Fe: jerking or lurching
6 of the 216 complaints about the 2023 Hyundai Santa Fe describe jerking or lurching.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 0
Jerking or lurching by model year
What owners say
We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.
My car won’t shift on the highway and all of a sudden I can’t drive more than 40mph. It also has not wanted to let me press on the gas and make it go as I’m driving bc Its jerking 4 or 5 times before it’ll register and go. Also, not too long ago, I was in a parking lot and went to leave and my car never notified me that there was a huge pillar next to me and I crashed into it, it was in my blind spot and couldn’t see it. My car has had many many other issues in which I can’t list, but I truly bought a lemon.
A few times recently our car has had a hard time starting even though it's only a year old. It's like it's having a hard time turning over. And then when driving, it has a hard time accelerating - it almost feels like the car is in neutral while trying to drive. It jerks and shimmies to the point where you have to pull over to see what's going on. We were on a pretty busy road and couldn't accelerate to the point of safely merging into traffic. An online forum said it was a "loose ground" that's causing the acceleration issues.
when I tried accelerate, the car jerked and then the transmission began to slip and I coasted to a stop. I cranked the car and slowly began to drive the car while it felt like the transmission was slipping. My first thought was that the transmission was low on fluid but later found that this is a sealed transmission. Luckily there was no traffic during this incident. There was no warnings lights or any warnings whatsoever.
Over the last Tom th, I have encountered some pretty scary issues with my brand new Santa Fe purchased in April. Last week, while driving, after I turned on adaptive cruise control, the system alerted me that “smart crusade control conditions weren’t met” and kept trying to engage the front left brake — this occurred three days in a row. After turning off the smart cruise control and entering residential roads, the front left brake tried to engage in a manner that seemed consistent with ABS issue. I brought car in two days later to Dublin Hyundai and they said they couldn’t find anything wrong with it. I picked the car up yesterday morning and then last night while driving on the highway, it alerted me that I need to “check highway drive assist system” and a warning light came up. After about 5 minutes, the car jerked me incredibly hard to the left on the freeway and then athe light turned off. Then two days ago, I was driving my car on the highway the car randomly said “emergency braking system activated” twice, while going 70 on the freeway in the middle of nowhere. This was while driving safely and no cars nearby either time. I looked online and it appears this is a problem that’s occurred in many Santa Fe’s, so there is clearly an issue with manufacturing (which I’m assuming is the same case as the previous issues I’ve run into).
Service bulletins that may apply
- This bulletin provides information related to a Transmission Control Unit (TCU) software update for some...
- Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the...
- DTC U028700 (Lost Communication With Trans Fluid Pump Module) set by the transmission Electric Oil Pump...
- One of the DTCs listed below, related to the high pressure electric oil pump (HP EOP). Follow the...
- This TSB provides information to diagnose the push button shifter operation.
- This TSB applies to certain vehicles with 8-speed transmissions that may have had a machining operation...
- If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or...
- The Shift-By-Wire (SBW) buttons have been made available as separate service parts for the SBW lever
Related recalls
No recalls on record for this model year.
Questions about the 2023 Hyundai Santa Fe jerking
Is jerking or lurching a common problem on the 2023 Hyundai Santa Fe?
6 of 216 owner complaints about the 2023 Hyundai Santa Fe (3%) mention jerking or lurching. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2023 Hyundai Santa Fe?
There are 0 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Hyundai Santa Fe
Sunroof shattered 20Check engine light 15Adaptive cruise 12Loss of power 11Stalling 11Collision warning 9Engine failure 9Won't shift 9ABS 8Transmission failure 7Shudder 6Brake failure 5Fire or smoke 5Hesitation 5Slipping 5
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