2013 Hyundai Santa Fe: jerking or lurching

Filed Jun 9, 2023 · Brakes, Engine · OH

I was driving down the highway when the car suddenly just jolted stalled and misfired. I put on my hazards and jerked to get a read since the engine light came on. After 4 diagnostic tests and 3 different mechanics the codes read misfire in cylinder 2. Spark plugs were installed new, but after further inspection and 3 pressure tests the problem was scoring to the cylinder wall, not the cylinder coil itself. The final test was by a Hyundai dealer, but he did not tear down the engine further to find exact cause. He initially suggested an oil change, but I have been getting oil changes every month before service is due as oil is burning off and not lubricating essential mechanical parts. I have records of monthly changes. I also had several issues with brake fluid leaks regardless of tube installation per another recall for ABS system. I visited dealer under the advise of Hyundai customer service telling me I was under an extended warranty up to 150,000. After visiting dealer I was told the warranty does not cover my power train issue but only pertaining to rods and bearings. However, according to best practice guide 162 and class action I am still eligible for free inspection as a returning customer which was denied. I had no notice or knowledge of a bad engine when purchasing vehicle. I was told of ABS system recall and a no cost inspection. The previous owner serviced the recall 162 so it’s showing as closed, but as a returning customer I believe it to still be active and deserves further review. A tow would be required to inspect the vehicle at any dealership or repair shop.

Filed Dec 6, 2020 · Brakes, Engine · MO

In 2018 I became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas , using my idenity against me where I was denied almost a year worth of employment because I had hackers, scammer, theives in my policies , policies I never had, I gotten the papework later in 2018 about the recall on the enging on this make and model, I was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when I tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which I did not understand, but I had a jerk falsify my documents, and I kept the orginals , I also had someone sending my information and my emails into the underground market, I also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime I take this car to the dealer locally the car is worse , I swear they have been messing with it instead of resolving it, this has been ongoing for three years and I've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under 2400.00 in a year a mother w children because of this , I'm quite frankly couldnt because I could not stop it, you can't control sythetic idenity theft it's impossible, I'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm n distress this was going on in 2017, but 2018 these jerks would send me in circles and charge me for something I already know what's going on with it, but just to cheat there customsers as far as I'm concerned it's not funny, sick n tired of the games! Its cruel and inhumane and this car is not safe to drive no remedy for nothing , it stalls in motion, doesn't drive

Filed Nov 30, 2020 · Engine · 116,225 miles · AR

Engine starts bucking and jerking at different speeds sometimes it will last for moments and other times it will last for hours. Makes you feel like you are running out of gas or problems with fuel system or bad gas

Filed Oct 27, 2020 · Brakes · 61,000 miles · GA

Tl* the contact owns a 2013 hyundai santa fe. The contact stated while driving 30 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic and was informed that both ABS modules needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred while the vehicle jerked forward while driving. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 61,000.

Filed Mar 25, 2020 · Steering · 69,000 miles · OK

Started out with the steering wheel having a lot of play and small clicking noises with sharp turns, this has gotten progressively worse. If I go over a speed bump or even slightly adjust the wheel in street traffic there is a clicking sound in the steering column. On a small highway when I accelerate to 65mph the steering wheel shakes and jerks back and forth to the point of nearly losing control and there is a constant clicking noise.I took the vehicle in to be serviced and was told the problem is a plastic coupler within the steering column. I was told this is a widely known issue and it should be recalled. I did my own research on line and I am very unsettled with what I read. Several people have complained of this issue yet nothing has been done. This is very dangerous and a very expensive repair that can only be done at the hyundai dealership. This needs to be addressed and a recall issued asap.

Filed Mar 13, 2020 · Driver assistance, Engine · 120,000 miles · IL

For the past 12-14 mos I've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted dec 2019 internal oil leakage. Oil light never came on. Most recently feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted mini $139 to start. When they emailed appointment confirmation, I confirmed appmt mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When I got there today I asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why I wasnt informed of this extended warranty as I received letter last year when I brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if I didnt use buzz words 4th mechanic told me I would have been charged more $. A mechanic 3 days ago said I needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic I pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like hyundai is aware of this problem & I read similar issues resulting in fires. I'm still payin on car.

Filed Feb 15, 2016 · Engine, Fuel system · 32,000 miles · NY

After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The awd light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.

Filed Jul 1, 2013 · Electrical, Engine · 3,000 miles · TX

6/10/13 while driving 45 MPH with outside temp around 90 degrees my air conditioning stopped working. Tried turning off and on but would not work. Pulled to the side of the road turned the car off and restarted and the air conditioning worked again. I thought it was just a fluke. 6/28/13 while driving 65 MPH on the interstate the car lurched and the rpms went up and down. I pulled to the side of the road but no lights were on and everything looked normal. I pulled back on the road and took the next exit. At about 35 MPH the car started hesitating and then died. I coasted to the side of the road and it restarted on the first attempt. I was close to my destination so I drove there and called hyundai assurance. They towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors. They said they would probably have to have a field engineer to come look at it. I don't know yet how long that will take. I loved the car until this happened. Now I don't think I will feel safe if they can't find the problem and fix it. Am I just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.