The passenger restraint system in my vehicle has suffered a critical safety failure, and the manufacturer (Hyundai Motor America) is refusing to remedy the defect, leaving the front passenger airbag completely disabled. The Supplemental Restraint System (SRS) airbag warning light is permanently illuminated on the dashboard, accompanied by the "Passenger Airbag Off" indicator, even when an adult is seated in the front passenger seat. A diagnostic scan performed by an authorized Hyundai dealership confirmed a catastrophic failure of the Occupant Classification System (OCS) sensor mat located inside the front passenger seat cushion. The specific Diagnostic Trouble Code (DTC) retrieved was B1490 (OCS Sensor Mat Defect). The dealership confirmed that due to this hardware failure, the front passenger airbag is completely deactivated and will not deploy in the event of a collision, posing an immediate, severe injury risk to front-seat occupants. Hyundai previously recognized widespread safety defects with this exact component and issued an 18-Year OCS Sensor Warranty Extension (Campaign Z01) to replace the front passenger seat cushion/OCS sensor free of charge. However, Hyundai Corporate and the local dealership are refusing to honor the warranty extension on my vehicle based strictly on a technicality. They state that Campaign Z01 only covers the physical replacement of the OCS sensor if the computer outputs code B1764, whereas my vehicle is outputting code B1490. Both trouble codes identify an internal, unprovoked hardware failure of the exact same OCS sensor mat assembly, resulting in the exact same hazardous condition: a permanently disabled passenger airbag. By denying coverage based on a software code variation for an identical component failure, Hyundai is failing to remedy a known restraint system defect. I am filing this complaint to document this critical safety hazard.
2017 Hyundai Santa Fe: airbag warning light
16 of the 975 complaints about the 2017 Hyundai Santa Fe describe airbag warning light.
- owner complaints
- 16
- of this car's complaints
- 2%
- recalls
- 0
Airbag warning light by model year
What owners say
Airbag light on. La Quinta Hyundai verified light on scanned codes found active b134800 Driver airbag resistance circuit short to ground 1st stage. Testing found clock spring issue internal fault. Since this clock spring is related to driver airbag, & horn, it would seem that this would be a safety hazard that would be under warranty. The extended warranty (Z01) that I received from Hyundai doesn’t cover my problem.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and remained on, despite no accident occurring. The vehicle was taken to an independent mechanic who could not determine the failure and advised the contact to visit the dealer. At the dealer, the vehicle was diagnosed with a failed passenger air bag inflator that needed replacement. The dealer also found that the SRSCM (Supplemental Restraint System Control Module) required replacement due to the part shorting the inflator. The airbag was replaced, but the dealer refused to replace the SRSCM as it was no longer under warranty. The manufacturer was not notified of the failure. The failure occurred at approximately 77,000 miles.
On my Driver/passenger seat the recline switch with not go back only forward. The dealer explains to me that just diagnosing the issue is 250 then the switch is going to cost me over $800. If replace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ 15 plus dollars, also to replace the motor $200-300 now my air bag light is on not sure if it's because of the seat functioning or not, my kid's car seats are right behind the seats so its concerning to me. Looking online they are hundreds of people complaining of this, but no action has been taken such as a recall.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate to 40 MPH. In addition, the Hill Descent Assist and traction control warning lights were illuminated. The vehicle was turned off and restarted, and the air bag warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that previously, there was a delay with the engine cranking with several unknown warning lights illuminated. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was taken to alternate dealers; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that after the completion of an unknown air bag recall repair, the air bag warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed, and the dealer determined that the front passenger's side lower seat assembly needed to be replaced due to the Passenger Occupant Detection System (PODS) failure, Part Number: B149000; however, the part was not available. The manufacturer was notified of the failure and sent automated emails advising of the estimated time of availability of the part; however, the part had not been available, and there was no further communication from the manufacturer. The dealer advised the contact to remove the vehicle from the property because of the manufacturer. The vehicle was taken back to the residence. The vehicle was not repaired. The failure mileage was approximately 115,305.
For at least 14 months, the air bag light on the dash is on more often than not. The code that comes up on the OBD shows it's from the passenger side seat sensor. Occasionally, the seat belt indicator will flash when there is no occupant, as well. The car has never been in an accident, and the air bags have never been set off.
My engine failed. Dealership put it through an oil consumption test which it failed. They ended up keeping my car for 3 weeks to build a new engine, add new belts, new spark plugs and new filters to go with the repair. After completing this repair they told me they noticed my air bag light on. They recommended a new sensor to fix it. Which I was to pay $600 for. I agreed to this and had it done. I picked up the car and had it for 3 weeks before the airbag light came back on. I brought it back to dealership. They assessed it and told me the problem actually came from the seat and the total.to repair the whole seat would be $2500+ I am the only owner of this car. It has never been in an accident where the airbag deployed. It is in it's original state. I feel this is a huge safety concern that should be looked into.
We noticed that we had our airbag light was on in our dashboard along with that we also notice that the buttons and horn did not work in to the steering wheel. When we took the car to get checked by the Hyundai dealership in Lakewood. We were told that the clock spring was the cause of this problem to the airbag, horn, and the buttons not working. They told us that this clock spring part it was broken and it needed to be replaced. Our concern is the number one safety which making sure that all of the airbag and horn to be working. When this was communicated to the dealership person he response was that he could not say anything much about other then him saying that it was not under warranty and it was due to the mile of the car. Which I the moment we told them we totally understand about warranty and miles to the car but the safety of someone should not be put at risk just because of one part that connects all of this things. To us this is safety concern due to the airbag and horn not working. We are not sure by us reporting this would be something can be considered for a recall or be done about without costing any money to those who own a vehicle like this.
air bag warning light repeatedly goes on and off. code B1764, B1490, sometime both.
ABS light, passenger air bag light and skid light came on. Passenger airbag light flashes whenever car is in drive
The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Hyundai Santa Fe airbag light
Is airbag warning light a common problem on the 2017 Hyundai Santa Fe?
16 of 975 owner complaints about the 2017 Hyundai Santa Fe (2%) mention airbag warning light. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2017 Hyundai Santa Fe?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Hyundai Santa Fe
Engine failure 288Check engine light 198Oil consumption 170Knocking 152Stalling 124Loss of power 101Hesitation 86Jerking 43Fire or smoke 39Won't shift 26Won't start 24ABS 22Harsh shifting 17Misfire 16Sunroof shattered 14Warning lights 13Overheating 8Adaptive cruise 7Power steering loss 7Grinding brakes 6Shudder 6Sudden acceleration 6Transmission failure 6No deployment 5Backup camera 5
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