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2002 Hyundai Sonata: doors won't lock, open or latch

22 of the 320 complaints about the 2002 Hyundai Sonata describe doors won't lock, open or latch.

owner complaints
22
of this car's complaints
7%
typical mileage
65,000
recalls
2
Is there a fix? There are 2 recalls for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Feb 25, 2021 · 148,000 miles · GA

You did a recall a number of years ago on the chrome on the interior door handles peeling off and being hazardous. Now the same thing is happening to the chrome on the gear shift handle. It is very sharp and has made minor cuts to the right hand while shifting the vehicle. The vehicle was stationary. It is an ongoing problem as the chrome keeps peeling off a little at a time.

Filed May 25, 2018 · Body · 40,000 miles · FL

Paint is flaking off of all the door handles on my 2001 sonata gold color. When it was only happening on one door, my dealer said it was not there problem. Now that it is happening on all of them, it is obvious to me that it is a defect. Has anyone else had this problem and could they get it resolved?

Filed May 4, 2016 · 187,000 miles · FL

My door handle has became sharp and cut my friends finger. Called dealership they said my VIN number wasnt on the list for the recall about door handles.

Filed Nov 20, 2014 · Body · 60,000 miles · AZ · 4 injuries

The chrome plating on the interior door handles peeled away and cut passenger's hands. In 2009 the handles were "repaired" by a hyundai dealer, but by 2013 the chrome plating was again beginning to peel away and cut passenger hands. Hyundai america and the dealer both claim the problem is resolved, and there is only a 12 month warranty. I believe it is improper to claim an issue subject to a recall would be "fixed" by creating the same hazard with the same parts. This issue is referred to as "hyundai recall no. 093" in http://www-odi.the federal safety agency.dot.gov/owners/searchresults?searchtype=id&targetcategory=r&searchcriteria.agency_ids=09v171000.

Filed Sep 23, 2014 · Body · 150,000 miles · MO · 1 injury

Chrome plated interior door handle on driver's side began peeling, leaving very sharp edges, which cut my finger. We covered the handle with tape to protect from future cuts. I looked for a recall notice on this part and found one and called the dealership and was told that I would have to pay for this repair myself. I filed a complaint with the federal safety agency and was told to contact hyundai. I did nothing since I couldn't afford the repair. In the past 9 months, I have been the passenger more often than before and now the interior handle on the passenger side has same problem-peeling off, leaving sharp edges. Once again I nicked my finger on it. Recently had a repair done at the dealership and asked the adviser about the problem he said he had no record of a recall. I found the recall online & showed him. He said I should call hyundai,.I spoke to a rep @ hyundai who told me that even though I may have a problem described in the recall my vehicle was manufactured in 10/2001, which means I don't really have the problem described in the recall I was furious. This is not an imaginary problem - I have cut my fingers twice. She said she would have someone call me back to discus further & that never happened. That was about 3 weeks ago. I don't care what the recall date says - my car has the exact problem described in the recall notice. The rep also told me the recall goes by the date the car was put into service, not the date manufactured of 10/01; she said the car was not put into service until 3/03-after the recall date.the recall says 1/28/02-3/22/03. Also I the car had to be put into service earlier than 03 because I bought it on 10/16/02. I don't understand why this isn't covered by the recall/campaign - whatever you want to call it. Both handles are peeling & unsafe! We are keeping this car so it is important. Just bought a new sonata.to replace another car.

Filed Feb 6, 2013 · Locks · 180,000 miles · AR

Tl* the contact owns a 2002 hyundai sonata. The contact stated that the driver front door handle failed and the chrome coating fractured and separated from the door handle. The vehicle was recently repaired under the federal safety agency campaign number: 09v171000 (latches/locks/linkages) but the failure recurred. The manufacturer was made aware of the failure. The approximate failure and current mileage was 180,000.

Filed Aug 18, 2010 · Driver assistance, Locks · 64,000 miles · 00

I have a sonata 2.7 v6 (2002 model) automatic transmission. The major 2 problems that I have faced with the car are: 1. The front door latches are badly lacerated and I have already injured my finger once. The parts need to be replaced. 2. The tcs display comes on and stays on forever and the gear does not move beyond the first. This is in spite of switching the tcs lever off. This is used to happen twice a day earlier. But now it is a permanent feature.

Filed Jan 4, 2010 · Locks · MS · 1 injury

Tl*the contact owns a 2002 hyundai sonata. The vehicle was parked when the contact observed the interior front driver chrome door handle exhibited a cracking and separation. There was a sharp edge on the chrome plate surface. The driver injured a finger on the defective door handle. The vehicle was taken to an authorized dealer for inspection. There was a recall under the federal safety agency campaign id number 09v171000. The contact experienced the identical failures as mentioned in the recall defect. However, the VIN was excluded from the recall. The vehicle has not been repaired at this time. The failure mileage was unknown. The current mileage was 124,000. Js

Filed Aug 30, 2009 · Body · 140,000 miles · FL

Repeated use of interior door handles on my 2002 hyundai sonata caused wear of the chrome plating and handles cracked and then had sharp edges which cut myself and some of my passengers and then I had to tape them. I took car back to 2 dealers, 1 didn't respond and the other fixed the problem with a bandaid, literally. They fixed it by putting a chrome adhesive pad over each of them, when I drove the car out of the lot and it was parked in the sun, the chrome plated adhesive strips came loose. I feel the need to fully replace all the defective door handles. This didn't resolve the problem and only made it worse with the doorhandles being sticky and unable to open at times until you stick the adhesive strip back on. I love my car and hyundai but don't think they did the right thing with just masking the problem to save a little money. Please help! No deaths, but there were three people who were injured by cutting through the skin and would have been in bad shape had I taken a hemophiliac with me at some point.

Filed Aug 26, 2009 · Locks · 25,000 miles · FL

Tl*the contact owns a 2002 hyundai sonata. The vehicle was parked when the contact observed that the front passenger and rear driver side interior door handles were defective. The chrome handles exhibited excessive cracks, peeling and sharp edges as a result of continuous use. The contact received a recall notification letter, the federal safety agency campaign id number 09v171000 (latches/locks/linkages;doors;latch). An authorized dealer performed the recall repairs. The front passenger and rear driver side door handles were replaced. The other two door handles were not defective and the technician affixed chrome tape on the handles, possibly to avoid the consequence. The contact was displeased with the tape remedy. The failure mileage was 25,000 and the current mileage was 54,000. Updated 9/23/09 *cn updated 09/28/09.

Filed Aug 18, 2009 · Locks · 65,000 miles · ME · 1 injury

The door handle on my 2002 hyundai sonata cut my hand when getting out of the vehicle and once when I put my arm up on it while driving. I eventually filed down the sharp edge of the chrome to prevent it from happening again. I realize that this has been recalled.

Filed Jul 30, 2008 · Body · 70,000 miles · CA

Re. Door handles: all four door handles have silver paint peeling. Car is 2002 hyundai sonata. Am taking car to dealership next week for estimate to replace handles. Paint job of sonata is perfect except for all four door handles.

Related recalls

Latches/locks/linkages: doors: latchReported August 7, 2009 · 82 vehicles affected
What is wrong
Hyundai is recalling 82 model year 2002-2003 sonata vehicles. Repeated use of the interior door handle may cause wear of the chrome plating. If the top edge of the handle has very thin chrome plating that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. The worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge.
Risk
A sharp edge could lacerate or otherwise injure a vehicle occupant.
Remedy
Dealers will repair the chrome plated interior door handle free of charge. The recall began on september 16, 2009. Owners may contact hyundai of puerto rico at 1‑787‑999‑3333.

Recall number 09V317000 · Recall details

Latches/locks/linkages: doors: latchReported May 21, 2009 · 91,350 vehicles affected
What is wrong
Hyundai is recalling 91,350 my 2002-2003 hyundai sonata vehicles. Repeated use of the interior door handle may cause wear of the chrome plate. If the top edge of the handle has very thin chrome plating, that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. The worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge.
Risk
This may inflict laceration injuries to anyone using the door handle.
Remedy
Dealers will repair the chrome plated interior door handle free of charge. The recall is expected to begin during june 2009. Owners may contact hyundai customer assistance center at 1‑800‑633‑5151.

Recall number 09V171000 · Recall details

Questions about the 2002 Hyundai Sonata door locks

Is doors won't lock, open or latch a common problem on the 2002 Hyundai Sonata?

22 of 320 owner complaints about the 2002 Hyundai Sonata (7%) mention doors won't lock, open or latch. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2002 Hyundai Sonata?

There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Hyundai Sonata

Ball joint 24No deployment 16Airbag light 15Check engine light 13Grinding brakes 8Pulling 8Power steering loss 6Wipers 5

All model years of the Hyundai Sonata

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