2011 Hyundai Sonata: doors won't lock, open or latch

Filed Oct 26, 2026 · Electrical, Lights · PA

On September 24, 2026, I brought my vehicle to Kelly Hyundai Service Center for two recall repairs: IBU/BCM Anti-Theft Software Upgrade and Decal Application Anti-Theft Ignition Cylinder Protector and Decal Installation My vehicle was at the dealership all day. At the end of the day, I received a call from the technician advising me that the recall work could not be completed due to an electrical issue. When I returned home, I immediately noticed several problems that did not exist prior to the service appointment. Specifically: The high beams no longer worked. The dashboard illumination was not functioning properly. The automatic door lock system stopped working. The trunk could only be opened with the key. I contacted the service center and was informed that the only way they could determine the cause of these issues was for me to bring the vehicle back and pay a $200 diagnostic fee. I explained that I did not believe I should be charged to diagnose problems that appeared immediately after their attempted recall repair. I requested to speak with the service manager, but I was told he was unavailable. I never received a return call from management. On October 1, 2026, I returned to the service center and spoke with the manager. He recommended that I leave the vehicle for further evaluation. I did so, but later that day I received another call stating that the recall still could not be completed and that I would again need to pay a $200 diagnostic fee. I picked up my vehicle because I did not believe I should be responsible for that expense. The problems began only after the dealership attempted the recall repair and that I should not be required to pay diagnostic charges to identify or correct issues that may have been caused during that process.

Filed Feb 17, 2026 · Body · CT

My car was broken into and they broke off my door handle and took out ignition parts, a police report was done

Filed Nov 19, 2024 · Body · MS

The interior and exterior driver side door and driver side rear door handles are no longer functional on this vehicle. This is a well known problem with these vehicles that poses a grave safety hazard. In the event of a fire or accident, it would be impossible to exit or gain access to my vehicle without breaking the side glass. I have spoken to my Hyundai dealer and they agreed that it is a known, dangerous problem, however no TSB or recall has been issued. My only recourse is to pay to have this defect repaired. This is the first vehicle I have ever owned that has had this type of issue.

Filed Sep 1, 2023 · Fuel system · CT

2011 sonata se 2.0t door lock’s acting up won’t open or lock fuel smell in the car really strong and not measuring the gas keeps going up and down and at times I don’t even know if I have gas or not and when filling gas at the gas tank entrance where you fill up at won’t let me fill up gas keeps getting spit out when I’m filling and I have to keep clicking the gas gun and not put pressure have to fill it very slow

Filed Jul 15, 2022 · Locks · 74,800 miles · NJ

The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under the federal safety agency Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

Filed Jan 15, 2022 · Body, Locks · NE

The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.

Filed Dec 29, 2021 · Locks · 195,000 miles · CT

The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the federal safety agency Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.

Filed Aug 14, 2020 · Electrical · SC

Having problems with my door locks. I look on forums and its a known problem. My passenger front door lock makes a loud noise, and my drivers rear door will not open from the inside or outside. Any help would be nice

Filed Dec 15, 2019 · 150,000 miles · UT

The rear passenger door latch is cutting my hands when opening the door. The chrome paint on the plastic door latch is peeling and very sharp.

Filed Jun 17, 2019 · Electrical · 75,000 miles · CA

The left door lock began to only unlock sporadically when pressing the unlock button. Now only unlocks my door about 35% of the time. It appears to be a poor door lock actuator and seems to be worse when the weather changes. This issue first presented itself about 9 months ago and was very sporadic and now is a very common issue

Filed May 20, 2018 · Body · 141,450 miles · MO

Takata recall - my daughter was trapped in the right rear passenger seat because the door would not unlock nor would it open from the inside or outside door handle. Thank god there was no accident or life threating event going on or we would have had to break the glass out. It's been a week and the door still won't unlock or open. I was told the door actuator is faulty and needs replacing but to do the repair the outside door handle has to be broken off. This is ridiculous and unfair and very unsafe.

Filed May 14, 2018 · Body · 122,978 miles · FL

Contacted hyundai USA corp regarding recall # 10v070000. This recall calls for a problem with the door latches not latching properly and not responding when trying to open or close the latch. I contacted hyundai customer service regarding the issue because their recall website as well as their automatic voice recording at their customer service line does not have this recall listed as an open or closed campaign. The rep advised he does not see it in their system and he also reached out to his supervisor to discusss the issue. The rep advised his supervisor states since it is not showing in their system, then they will not be able to fulfill the recall on the door locks. I advised the campaign occurred during production, where production halted and they fixed the problem to those not put out on the market and recalled others that were already out to fix the problem. Rep advised since the campaign was closed they would not fulfill my request. I advised this is a safety recall concern and I asked to speak to supervisor and have their name because I need to report this to the federal safety agency. Rep advised they would not cover this since it is no longer in their system and refused to do further research. Rep hung up on me and call ended.