2003 Hyundai Sonata: doors won't lock, open or latch

Filed Apr 13, 2016 · 100,000 miles · NJ · 4 injuries

Report receipt date: may 21, 2009 the federal safety agency campaign number: 09v171000 component(s): latches/locks/linkages similar issue is happening in my 2003 hyundai sonata vehicle. A child in my back seat just sliced their hand with a 2" inch cut and we had 3 others slice their hand on the front door handle (we taped this) but was not aware of back seat nor recall till today. Very concerned as to safety of children in back seat. I only realized this happened to all door handles and their had even been a recall as the parent of the injured child said their car had been recalled for this issue. I called hyundai 4/13/2016 to discuss and was told my VIN number was not part of the recall although the exact same issue. All chrome is peeling from top of handle at the seam on all 4 interior door handles.

Filed Apr 12, 2016 · Body · 120,000 miles · OH · 6 injuries

Repeated use of the interior door handle may cause wear of the chrome plate. If the top edge of the handle has very thin chrome plating, that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. The worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge. Consequence: this may inflict laceration injuries to anyone using the door handle. Basically when you go to use the inside door handles the peeling chrome is sharp and cuts your fingers. Hyundai recall #93 ended in march 2003, my car was manufactured in may 2003. The problem is identical to the models in recall #93.

Filed Mar 7, 2016 · 128,270 miles · PA

My vehicle is affected by the following safety recall in which the interior door handles are peeling and the top edge becomes sharp - I taped over the top so I wouldn't cut my hands in the meantime: the federal safety agency campaign id number : 09v171000 / hyundai recall no. 093. I brought it for service at motorworld hyundai in wilkes barre, pa and they verified all door handles were peeling. The initial recall repair for this campaign was performed on 11/11/2009, but clearly the repair did not remedy the problem as it recurred. Motorworld told me they had to contact hyundai corporate for authorization for the repair. I was called back and told they would only pay for parts but not labor. This surprised me, as a safety recall is supposed to be remedied at no cost to the consumer. I then contacted hyundai customer service 4 times, on 1/20, 1/27, 2/10, and 2/18 of 2016 and each time I was told I would receive a call back, which I never received. I then contacted an attorney for advice and they told me in accordance with the law that hyundai should be paying the entirety of the costs for all safety recalls. I called again on 3/7 and stated this and they told me they can't help me. I can't proceed with the attorney since that would cost me money I do not have. What can I do? It has been 47 days since I first brought this safety recall problem to the attention of hyundai and their representatives and they have failed to assist me in any capacity.

Filed May 22, 2015 · Body · 95,000 miles · GA · 1 injury

Tl* the contact owns a 2003 hyundai sonata. The contact stated that the four interior door chrome handles exhibited extremely sharp edges. The contact suffered from a two inch laceration to both fingers on the left hand. The front driver and passenger upper door handles caused the injuries. The contact applied tape to the four door handles to avoid additional injuries. The VIN was not included in the federal safety agency campaign number: 09v171000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

Filed Jan 10, 2015 · FL

Hyundai has a recall, #73999, effective 4/9/2004, for defective door handles where the covering peels/splinters off leaving the occupants subject to possible lacerations. This is exactly what is occurring although we were unaware of the recall until recently.the hyundai support line 1‑800‑633‑5151 tells us no such recall is applicable to this vehicle. We gifted this car to my senior mother-in-law ([xxx]). Although the vehicle is licensed /titled/registered in her name it is still listed under our name w/hyundai. The surface of the handles is as sharp as razor blades. We'd like this issue addressed before she hurts herself. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 24, 2014 · Body, Fuel system · 162,000 miles · SC

In 2005, I purchased a 2003 hyundai sonata. After purchasing my car, I found out that it had a recall on the fuel valve that the company had to re-install. This recall information was not on my carfax report. Later, the manufacturer had a recall on interior door handles that peeled and cut hands. Their solution was to wrap my handles with electrical tape; after my objection, they installed the same recalled handles. I've had my interior handles replaced three times because the manufacturer didn't make the handles out of a different material and chooses to reinstall the same recalled handle. On november 22nd, I went to capitol hyundai to have them replace the recalled fuel valve, and interior door handles on my 2003 hyundai sonata. A service rep informed me that once the company replaces any recalled items the first time, it is the customer's responsibility to pay for them if they fail again. Surely, this cannot be correct! Recalls do not expire and as long as the owner has the vehicle, the manufacturer/dealership should be responsible if their materials are continuously failing to meet safety requirements. What are folks making payments or can't afford another vehicle now supposed to do? Drive around in a dangerous vehicle? Be it 1 time or 1 million times, I want capitol hyundai to indefinitely honor their recalls--at their expense.

Filed Oct 2, 2014 · Body · 105,000 miles · FL · 1 injury

Tl* the contact owns a 2003 hyundai sonata. The contact stated that the chrome covering on the interior door handle was corroded and cracked, which created sharp edges on the handle. When using the door handle to exit the vehicle, the contact experienced scratches and small lacerations due to the sharp edges. The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 09v317000 (latches/locks/linkages). The failure mileage was 105,000.

Filed May 4, 2014 · Body · 55,000 miles · CO

Chrome on interior door handles peels and creates laceration hazard. The manufacturer issued a recall to replace affected handles because of a stated laceration hazard. The dealer replaced handles under the recall. However, the replacement handles are not an improved product and the chrome peels like the originals. The dealer only allows one replacement under the recall, which creates a continuing hazard to the owner and passengers.

Filed Dec 18, 2013 · Body · 110,000 miles · VA · 2 injuries

The interior door handles of my 2003 hyundai sonata went under a recall in july 2009 because the chrome plating was splitting open and cutting people. Three door handles were replaced and one was rewrapped to fix the problem. In september 2013 the same issue arose when my wife and brother-in-law cut their hands on the door handles, whose chrome plating has again begun to split. Hyundai has said that no repairs will be made, since the handles were treated and the 2009 recall has finished.

Filed Jun 3, 2013 · Airbags, Body · 109,123 miles · SC · crash

Rear ended the vehicle in front at a stop light. The airbags never deployed. Now the airbag light is on in the vehicle. Repairs are $1349.00 replace the wire harness. I noticed this has happened repeatedly with these vehicles, why has nothing been done. This is a safety hazard, but the chrome wears off the door handle and a recall is issued. Something is rotten here.

Filed Mar 2, 2013 · Body, Locks · 156,000 miles · MD

The chrome on the interior door handle of driver side exhibited a crack and separated. My wife cut her finger on the cracked chrome plating. I contacted hyundai customer assistance center at 1‑800‑633‑5151 and was told that my vehicle was not included in the door handle recall (I.e., the federal safety agency campaign id number: 09v171000). I don't understand how one vehicle can be recalled while others of the same year and model are not.

Filed Jun 8, 2012 · Body, Locks · 92,000 miles · CO

Vehicle had been recalled in 2009 (pe08071) due to defective chrome on door handles. This vehicle had been taken to dealership, chrome was repaired as it had caused a small laceration. Chrome is again defective, caused laceration on hand again today when attempted to open door. This occurred on the passenger side door which is very rarely used. Chrome is also peeling off of emergency brake handle, risking further laceration. Contacted dealership (go hyundai - 104th & federal, westminster, co), dealership said this is no longer covered as they do not warranty the work done as part of a recall. In addition, car is too old for it to be covered under warranty. Car does continue to be covered under warranty for powertrain only. I have never experienced this type of problem on any model of car regardless of age. This appears to be unique to hyundai.