2013 Hyundai Sonata: steering wheel locks up

Filed Sep 8, 2023 · Airbags · CA

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated, and then flashed off and on. The contact called the local dealer and was informed that the next available appointment was February 2024. The vehicle was not diagnosed or repaired. The contact stated that she had to adjust the seat to remove the steering wheel lock, which might have caused the failure. The manufacturer was not contacted. The failure mileage was unknown.

Filed Jul 28, 2021 · Airbags, Engine · 200,000 miles · TX · crash · 1 injury

The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving at 20-30 MPH, he heard an abnormal beeping sound and the vehicle experienced a loss of automotive power. The brake pedal was depressed but failed to respond and remained on the floorboard, the steering wheel locked, and the vehicle crashed into a fire hydrant. There was severe damage to the vehicle. The air bags did not deploy. There were no warning lights illuminated. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained injuries in the head and sought medical attention. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 200,000.

Filed Jun 30, 2021 · Steering · CA

There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue. At one time he mentioned we have 114K mileage on the car and the life of engine is finish.

Filed Sep 17, 2020 · Steering · NC

The steering has been progressively getting worse over time. Initially I started with my steering wheel locking occasionally. Then started small clicking and clunking noises when turning steering wheel or going over bumps. Now the noise is all lot worse and the steering wheel feels like it wants to come off at times. I have read several complaints with the same issues and yet hyundai has not admitted this is an issue with these vehicles. I have been basically pleased with this vehicle up until this issue started. A lot of complaints I read was that this started around the 100,000 mile point, which would be correct with me as well, it started just before I hit 100,000 and has continued and progressively gotten worse.

Filed Oct 24, 2019 · Steering · 100 miles · CA · 2 injuries

Steering wheel locks when you put the key in to unlock it you can't turn the steering wheel sometimes because it so tightly locked that weak people elderly people can't turn the steering wheel to start the car and they can be stranded out in the heat another type problems so makes it very dangerous we presented this to the state and had a impartial mediator who actually was partial because she could not turn the wheel she had to have help from hyundai to turn it and nothing was done of it the problem still exists to this day where my mom can't start her car. It's when the car is off and key is out and happens more often when the wheels are turned in any direction. It's on the 2013 hyundai sonata and all years. Call me [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 24, 2019 · Steering · 69,000 miles · CA

I was driving and as I was making a turn, the steering wheel seized. As I was trying to turn out of the turn, the wheel unseized and turned the way I was trying to turn it, but then went slack which caused the car to start drifting to the right even though I was trying to straighten out. Then I felt the steering catch and I was able to control the car as normal. I have an appointment with the dealer next week so they can check it out. This should really be a recall. It is very dangerous.

Filed Sep 24, 2018 · Electrical, Engine · 94,500 miles · IL · fire

My car shutdown while I was on the road, thurs. Sept. 20th, 2018 at 10 pm.. I couldn't get to turn back over, couldn't get the hazards to want to stay on, steering wheel locked up. I called 911 based on the fact I was on a back road, and had vehicles passing me in the middle of the night. I then noticed an odd smell, which I mentioned to 911. Less than a minute later, smoke began pouring through the vents. As they ask my location, I noticed a flicker outside my window towards the front end of the vehicle (almost looked like it came from the wheel well). I got out, answered the question, as the entire front end of my car was on fire. Within a matter of minutes, the entire car was engulfed. The fire department reacted quickly, but the car was a loss. I'm currently waiting to hear back from insurance, as I had recently bought the vehicle in feb. Of 2017, with no knowledge of any problems.

Filed Jun 11, 2014 · Steering · 95 miles · CA

My mother can drive car without being stranded because the steering wheel locks up. The steering wheel locks up so hard about 85% of the time whereas she can't turn the wheel to turn the key. We went to state arbitrator and she had same problem could not turn steering nor start car. I think this a cover up or some one is taking bribes because we showed problem in front of analyst salvador santillan of department of consumer affairs, and nothing came of it though he agreed that there was a problem. After a few times of my mother an elder women of some strength, being stranded, she can't drive car alone. Please look in to we have video.

Filed Jul 30, 2013 · Steering, Suspension · CA · 1 injury

Cpsc: i1360329. 2013 hyundai sonata. Consumer stated the steering locks and she cant start the car. *ln the consumer stated she was stranded twice, because she was unable to unlock the steering wheel. When she was able to unlock the steering wheel, and start the vehicle, it would run in a rough manner. The consumer also stated she injured here wrist, hand and arm, trying to unlock the steering wheel.

Filed Jul 18, 2013 · Driver assistance, Wheels · 8,300 miles · NC

Approximately 2 - 3 weeks prior to the discovery my problem ESC light would come on while driving and stay on. I checked my bluelink system to see if I had an error, however, there was not issues apparently. I decided to wait as I was about to go to the dealer for my second oil change. On the day in question I was about to take a two hour drive. When I got on to hwy I heard a loud sound coming from front of car I pulled over, got out and looked at car could not see anything, got back on hwy, noise began again. Seeing I was not far from a dealership I decided to go have it checked out. I explained about the ESC light remaining on. They took my car in to shop and looked at it. Dealership advised me that all my tires were bald. I asked how this was possible they said they did not know. I had done all required maintenance at the dealership and had done it prior to it being needed. Dealer checked records to verify that required maintenance was done, which they confirmed it was. Dealer stated there was nothing they could do. I called corporate hyundai who stated it sounded like a tire problem which was not their issue, however, they would transfer me to kumho the maker of my tires. Corporate advised me that once tire issue was corrected if I still had an ESC issue then they could look at getting that fixed. Kumho wanted me to get tread measurements done, forward info to them and then they would make a decision on whether or not they were going to possibly help me out on the cost of new tire. Remember just over 8000 miles on my car that was bought at the end of dec 2012. This could have been a serious issue if I would have continued my two hour drive, which would have been mostly hwy driving. I have also had an issue with my steering wheel locking.

Filed Jun 20, 2013 · Steering · 1,900 miles · CA · 1 injury

Just bought a hyundai sonata 2013 that the steering wheel locks and I can't start the car. I need another person to turn the steering wheel because it locks so hard. I have been stranded twice where I needed help. Just today I hurt my wrist, hand and arm trying to start the car, it wouldn't turn needed help. Hyundai won't stand behind fixing it, they say it is the way it is designed. Had it in service a few times. I have a car that will not run. And when it does it has the roughest ride of any car I ever had, especially on the freeways. This should be a recall item. What do we do? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 18, 2013 · Steering · 1,900 miles · CA

When the steering wheel locks after you turn off the car, a fair percentage of time you can't turn the steering wheel to start the car. It sometimes locks down so hard you need two people to turn it. I was stranded in 105 degree heat trying to get my car started, I am 86 years old if my son didn't come by I would have had serious problems. Hyundai verified that there is a problem with turning the steering wheel to unlock the car to start it but they all do it. I have a car now I can't drive. We want our money back. Safety issues that should instill a recall on this steering problem.