My 2014 Hyundai Sonata experienced a failure of the transmission shift cable connection, the same safety-related defect addressed by Hyundai Recall Campaign 123 (the federal safety agency Recall 14V‑434). The gear selector stopped functioning correctly. Although I could physically move the shifter using the shift-lock release, the dashboard continued displaying Neutral even when I selected Park. The vehicle would not start because it was not recognizing the correct gear position. This malfunction raises serious safety concerns because a failure of the shift cable connection can cause the transmission’s actual gear position to differ from the driver’s selected position, potentially creating an unintended vehicle movement or rollaway hazard. On September 4, 2026, Courtesy Hyundai Tampa, an authorized Hyundai dealership, inspected my vehicle and diagnosed the shift-cable connection failure, confirming the problem I had reported. Hyundai Motor America verified that Recall Campaign 123 had previously been completed on my vehicle on September 16, 2014, when it had approximately 13,000 miles. Despite that prior recall repair, the same type of failure occurred again at approximately 187,000 miles. Hyundai refused to perform another recall repair at no cost, citing the previous completion of Campaign 123 and the vehicle’s expired warranty. Hyundai provided this denial in writing under Corporate Case #43215357. Because the dealership quoted more than $1,000 for the repair, I subsequently had the vehicle repaired at an independent repair facility. I am concerned that the original recall remedy may not have permanently addressed this safety defect. I request that the federal safety agency investigate this recurrence and determine whether the effectiveness of Recall Campaign 123 requires further review. No crash or injury is being reported in connection with this complaint.
2014 Hyundai Sonata: won't start
25 of the 750 complaints about the 2014 Hyundai Sonata describe won't start.
- owner complaints
- 25
- of this car's complaints
- 3%
- typical repair cost reported
- $1,000
- typical mileage
- 59,500
- recalls
- 2
Won't start by model year
What owners say
While driving down the road the car died. Now it will not start.
I have a 2014 Hyundai Sonata, when I get in and press the brake pedal it is hard to push in and the car won't start till I try to pump the break pedal hard several times till it gives just a bit, then I can start the car up. I know there was a recall for the 2011 and 2012 cars, this report mimics the issue those cars have had a recall for. Once the car starts the brake pedal does work normally, till it sits and then it gets hard to push in again. I took the car to the dealer to be looked at and they wanted to keep it for a week before anyone would look at it, with $200 to start . I couldn't be without a car for that long so they didn't keep it.There were no warning lights and never have been. My fear is that the brakes will fail while driving..
The engine appears to have seized. No engine light, smell, sounds or warnings to indicate there was an issue. However, now my car will not start. The engine also will not turn over manually.
I already replaced my engine because the car always burned alot of oil. I never had a oil leak but I had to constantly add oil to the car a couple of times a month. After replacing the engine I drove the car for about 4 months. The car started stalling on me (no warning lights) then would start back up after a few tries. This last time I drove the car I was driving my car on a main busy road. I stopped at a red light waiting for it to turn green. The light turned green, I went to proceed and the car just stalled on me again. No warning lights or anything to give me an indication that the car was having issues. I tried to re-start the car and it wouldnt start. I had to get my vehicle towed to a mechanic shop. It has currently been in the shop for about a month now and the mechanic is having a hard time trying to figure out what's wrong with the car. I was told previously that there were recalls on the engine but everytime I call the hyundai dealerships they tell me there are no recalls for my vehicle. I have already paid atleast $3,500 in repairs and still having issues
I was commuting home from work when suddenly there was smoke coming from under the hood and the vehicle completely stopped working in the middle of the road. It would not accelerate and I had to get help to move it into a parking lot. I had to get it towed to my home. The car will not start. If we turn the key to try to start it, the engine starts smoking.
On Aug 21,2022 I was driving my car and making a right turn on a street called Armstrong Mill and the vehicle just died out on me. Me being a female not knowing anything about cars I thought it was my battery or alternator. I replaced them both totaling almost 1100 dollars. The car still wouldn't start. The mechanic checked my oil and it was DRY which was odd being that i had just got a oil change 07/01/2022,which i have proof of as well as 4 other oil changes i got this yr. So i get to work that night and i start to research. I have only had this car since Oct 20,2021 so I was so confused. I found the recall and civil suit against Hyundai. I called Don Franklin Hyundai the next morning the service guy, Chris, asked for the last 6 numbers of my vin. I provided it to him and he said yes there is a open recall on you vehicle i have to get the process started but i have to warn you they can deny it because its been open for so long even tho you are a new owner of the vehicle. Well that is exactly what they did. I got denied for having sludge on the engine which i was told came from poor maintenance of the vehicle concerning the oil change. I got a oil change in Jan, April, May and also July. I got the air fixed in the cars air conditioning and all i kept this car in shape. There was no problems with this car until this engine. Now i was just told by BBB autoline that my complaint was not eligible because per BBB national program extended warranty claims vehicles purchased after 07-01-2020 that did not have the ksds performed prior to the occurence or engine concern receive the benefits of the lifetime warranty. I had no clue of this was not made aware AT ALL! I need help I was financing this car and now nothing. Please tell me my next steps. My children and myself could have been hurt badly why do they even have these cars still on the market with such a dangerous recall.
I was driving on the highway in 70mph traffic and the car’s dash board alarm sounded with the following warning sign on the dash board: “Hybrid System Warning, Safely Stop. Do Not Drive”. The car seemed to have put itself in neutral without warning. I then pulled over to the side of the highway. I turned the car off and let it rest for about 5 minutes. I attempted to restart the car but the car would not start. All of the lights were on on the dash board and the Hybrid System Warning came back on. I could not let the windows back up or close the sunroof. I called a tow truck attempting to get a jump start but that did not work and I had to eventually get the car towed off the highway after sitting there with my children for 2 hours. This is very dangerous and has never happened before.
The contact owns a 2014 Hyundai Sonata. The contact stated that the accelerator pedal was depressed while he was at a complete stop at the stoplight, but it failed to respond. The battery warning light and several unknown warning lights were illuminated. The contact turned off and attempted to restart the vehicle however, the vehicle would not start. The contact noticed smoke coming from underneath the driver’s side hood. The contact was able to push the vehicle to the side of the road with some assistance. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The manufacturer called the contact and advised that he would be responsible for the cost of the repair as he failed to complete an unknown recall repair. The vehicle was not repaired. The approximate failure mileage was 50,100.
Engine caught fire due to recall not complete, after taking it to mechanic to replace the fire damaged fuel line and engine wire harness, engine somehow lost compression and wouldn't start. Oil level and oil were good, engine started making knocking noise before catching fire. Manufacturer is refusing recall for the engine.
2014 Hyundai Sonata, 65500 miles. Engine seized while driving on the highway. Complete loss of power. Car would not start after the incident. Hyundai dealership won't have time to diagnose the car for 1.5 to 2 months and won't provide a loaner or rental car. Likely several additional months after they look at it to get a new engine.
"check charging system" warning message came on while driving on the highway at night 01/08/2021. Suddenly no power to the engine. The gas pedal wasn't working. Quickly I pull into the hard shoulder. The car failed to start the engine with the same error message. The car lost power shortly after. (the hazard light wasn't working. I contacted 911 for emergency assistance. Penndot truck shows up after an hour to cover the road. ( to prevent collisions.) I towed the car to a nearby dealer. Contacted by the dealer 3 days later. They said it was12v a battery issue and it's fixed. I went back to the dealer the next day to pick up the car. I paid $388 for replacing the battery. The car won't start with the same error message. I ran into the dealer asked for an explanation. The worse thing is the dealer never ran the diagnostic test for code or anything and assumed it's fixed. I demanded a refund. I made a few calls to check the status of service since then. No one has returned my call yet.
Service bulletins that may apply
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- Follow the guidelines outlined in
- Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise or no...
- Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp...
- The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction...
- The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction...
Related recalls
Engine
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V‑568 and 17V‑226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's recall number for this recall is 180.
Recall number 18V934000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- Risk
- Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1‑800‑633‑5151. Hyundai's number for this recall is 162.
Recall number 17V226000 · Recall details
Questions about the 2014 Hyundai Sonata won't start
Is won't start a common problem on the 2014 Hyundai Sonata?
25 of 750 owner complaints about the 2014 Hyundai Sonata (3%) mention won't start. The model year with the most reports is 2011.
How much does it cost to fix won't start on the 2014 Hyundai Sonata?
Owners who mentioned a price put the repair at about $1,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2014 Hyundai Sonata?
There are 2 recalls and 42 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Hyundai Sonata
Engine failure 97Check engine light 86Stalling 78Knocking 68Headlights 60Loss of power 42Fire or smoke 41Oil consumption 21Warning lights 17Hesitation 15Won't shift 14ABS 13Grinding brakes 11Fuel pump 11Fuel smell 10Airbag light 9Steering noise 9Brake failure 8Fuel leak 8Adaptive cruise 7Door locks 7Jerking 7Overheating 7Seat belt 7Pulling 7Sunroof shattered 7Steering lock-up 6No deployment 5Harsh shifting 5Misfire 5Tire blowout 5Transmission failure 5
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